Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
bessttttt headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever used. They are comfy, sleek, and very much noise cancelling. I put them on sometimes even without music just to block out noise and they are perfect. Not to mention the sound. The sound on these is heaven, it amplifies the noise in a way no other headphones can compare. It’s 100% worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amp311, great! We're glad you are enjoying our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
Best headphones ive bought!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Ever since I got my Sony XM3's I've been with Sony headphones and each year they make improvements, If you want a great quality sound this is a must!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar,
That's excellent feedback! We're delighted to hear that you're continuing the journey from the XM3s and are impressed with the sound quality and continuous improvements in the WH-1000XM5 headphones. Your enthusiasm confirms that the premium audio experience remains a must-have feature for our customers!
Thanks for choosing Sony.
Best regards, Eliab
Best headphones on the market imo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Great sound and quality. Battery life is really good as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ndng, it's truly wonderful to hear you're so pleased with your Sony WH-1000XM5 headphones! We designed them to deliver an exceptional listening experience, and it sounds like they're truly hitting the mark for you. With up to 30 hours of playback with noise cancellation on, they're built to keep up with even the longest commutes or travel days! Thank you for choosing Sony. Best regards, -Dominick
Best Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony head phones are the best I’ve ever used. I have them paired with two devices and it switches seamlessly. The noise canceling is amazing. I also used them on video calls and the microphone does a great job canceling background noise as I work from home. I used to have a set of Bose headphones, and these perform far better than those. Highly recommend this product. Also the battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimB, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Hard to control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good. Too uncomfortable for a long time use. Ears get very warm. Hard to control features. Hard to connect through wi-fi
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, WilmerV,
Thanks for the review! We appreciate the comments towards the design and the touch panel, and we can take them in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.
Thanks for choosing Sony, have a great day!
DiegoV
Outstanding on all levels - perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design, weight, sound, noise cancellation, size for travel, and on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkMN, We're glad that you are enjoying the design, weight, sound, noise cancellation of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a nice pair of over the ear headphones when these caught my eye. I think apart from the sound quality, the design is a nice form and not too bulky. As soon as I put them on the first time, the first thing was the bass response. Overall sound is tight, punchy and articulate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eybosspls, We are happy that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for choosing Sony! Enjoy your music! Vincent
Worth it...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this price you'd expect to get a certain level of sound quality and these Sony's deliver. Battery life comfort user friendly in every aspect. Best of all is the sound. The detail is incredible no booming bass or mind numbing highs. Crisp detailed sound best describes these things. Give them a listen you won't regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuckB, we're glad you are enjoying our industry-leading noise canceling headphones! The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
Always great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! My son loves this. Foam is very soft, sony’s sound is always great. Double tap functions so you can hear who you talking to or around you. Sometimes Its not always what is in and buy that name,… but you just have to trust the best brands ever existed since day 1. And sony is always been on top of the bestest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pakaks,, Amazing! We're glad that your son loves his new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Live life like musicals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I’ve bought this I love music so voice is very clear whenever is loud or not loud I love my headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SumitrabenV,
We are thrilled to hear that the WH-1000XM5 headphones are bringing your music to life with such impressive clarity! It’s great to know that the sound quality remains consistent for you at any volume, allowing you to catch every detail of your favorite tracks. We appreciate your passion for great audio and are happy to have you as part of the Sony family. Thanks for choosing Sony.
Best regards, Eliab
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality Bass is very good Very comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddieF, We're glad that you like the noise canceling function, comfort, and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great for the gym
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did tons of research on youtube on what headphones to get. I narrowed my decision down to the Airpods Max and these. I only use these for the gym and have no complaints. The ANC feature is the greatest thing ever created. I use it while squatting, bench, and deadlifts. Has never fallen off of my head. Can’t complain about anything. Also, I know it’s not meant to get wet. Looking to see how the swea will impact the headphones in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mackel, Awesome! We're pleased to hear that you like the overall features of the WH-1000XM5 and that it is helping you stay fit in the gym. This model doesn't have an IPX rating since it's not waterproof. Please be careful when using the unit in the rain or snow, in humid locations or when using the unit while you are sweaty. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess
5/5 best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in class for comfort, sound, design and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RolC, Thank you for the 5-star rating! We're thrilled to hear you like the comfortable fit, excellent sound quality, design, and top-notch noise cancellation of your new Sony WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Buy These, Not AirPods Max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall breakdown: Pros - Great sound (for mainstream Bluetooth headphones, wired will always be better in the high-end) Amazing noise canceling, passive is good but active is incredible Nice ambient noise passthrough Great connectivity - 3.5mm or Bluetooth, multi device Good build quality General, one-size-fits-all design Mature and intuitive touch controls Useful companion app to further fine-tune your gear Much better carrying case than the competition from Apple Included charging and aux cable Cons - Thin and somewhat uncomfortable head band, depends on the shape of the user's head The black model easily becomes dirty but has been equally easy to clean, more of a nitpick that anything Truly wonderful active noise canceling. Puts any in-ear headphones with active noise canceling to shame, which it should as the form factor would be wasted if this were not true. Even the passive noise canceling with the headphones off is enjoyable and requires no battery. The presence of a 3.5 mm headphone jack is also greatly appreciated and nice to use, for example, in a setting such as a flight that might have a monitor with no Bluetooth connectivity. The Bluetooth range is also substantial - I am able to leave my phone at another level of my house and walk around without connectivity issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gage, Wonderful! We're thrilled to hear that you like the noise canceling function of the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise reduction is awesome. Sound and quality are great! I would recommend getting one for yourself.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Spot!
We’re so glad to hear that you’re impressed with the awesome noise reduction on your WH-1000XM5! It’s great to know that both the sound and build quality are meeting your expectations. We truly appreciate the high recommendation—there's no better compliment than suggesting them to others!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really good headphone, battery can last for almost a whole week based on how you use it. The audio customization is one the best I've used, from being able to customize the bass to adding locations with different audio levels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mynamejeff,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WH1000XM5 headphones, especially the impressive battery life and advanced audio customization features. Thank you for sharing your positive experience!
Best regards,
-Fred
Good quality headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and good quality, a bit pricey but way better quality than beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leoyw, Awesome! We're thrilled to hear that you're enjoying your WH1000XM5 headphones. Your feedback is greatly appreciated! Thank you for choosing Sony. Erin
Zuzar petiwala
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is so clear even we play on high volume from long I was planning to buy the good headphones dream comes true
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juzer,
Thanks for sharing your review!
It is fantastic to know that you are loving the sound quality of your new WH-1000XM5, even when you turn the volume up. We know how long you’ve been waiting to get these and we are so happy they’ve finally become a reality for you!
Thank you for putting your trust in Sony!
Enjoy the holidays! Best regards,
Estefany
My favorite ANC cans.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had every version of these since release. My favorite ANC headphones. Super comfortable and great noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi benny32,
Thanks for the review! We truly appreciate your loyalty and are glad to hear that the WH1000XM5 Noise-Canceling Headphones continue to be your favorite. Thank you for choosing Sony! Enjoy the comfort and immersive sound!
-Maria
Sony Xm5 Reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of overeat headphones exceeded expectations. The battery life is fantastic, which also has fast charging speeds. The sound cancellation has taken a major jump from the previous generation. The headphones also come with the option to download an app which takes the enjoyment of the headphones to another level. Overall, worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanR, we're glad you are enjoying your new headphones! The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl