Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Buy These, Not AirPods Max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall breakdown: Pros - Great sound (for mainstream Bluetooth headphones, wired will always be better in the high-end) Amazing noise canceling, passive is good but active is incredible Nice ambient noise passthrough Great connectivity - 3.5mm or Bluetooth, multi device Good build quality General, one-size-fits-all design Mature and intuitive touch controls Useful companion app to further fine-tune your gear Much better carrying case than the competition from Apple Included charging and aux cable Cons - Thin and somewhat uncomfortable head band, depends on the shape of the user's head The black model easily becomes dirty but has been equally easy to clean, more of a nitpick that anything Truly wonderful active noise canceling. Puts any in-ear headphones with active noise canceling to shame, which it should as the form factor would be wasted if this were not true. Even the passive noise canceling with the headphones off is enjoyable and requires no battery. The presence of a 3.5 mm headphone jack is also greatly appreciated and nice to use, for example, in a setting such as a flight that might have a monitor with no Bluetooth connectivity. The Bluetooth range is also substantial - I am able to leave my phone at another level of my house and walk around without connectivity issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gage, Wonderful! We're thrilled to hear that you like the noise canceling function of the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig
- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Good quality headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and good quality, a bit pricey but way better quality than beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leoyw, Awesome! We're thrilled to hear that you're enjoying your WH1000XM5 headphones. Your feedback is greatly appreciated! Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise reduction is awesome. Sound and quality are great! I would recommend getting one for yourself.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Spot!
We’re so glad to hear that you’re impressed with the awesome noise reduction on your WH-1000XM5! It’s great to know that both the sound and build quality are meeting your expectations. We truly appreciate the high recommendation—there's no better compliment than suggesting them to others!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really good headphone, battery can last for almost a whole week based on how you use it. The audio customization is one the best I've used, from being able to customize the bass to adding locations with different audio levels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mynamejeff,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WH1000XM5 headphones, especially the impressive battery life and advanced audio customization features. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Zuzar petiwala
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is so clear even we play on high volume from long I was planning to buy the good headphones dream comes true
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juzer,
Thanks for sharing your review!
It is fantastic to know that you are loving the sound quality of your new WH-1000XM5, even when you turn the volume up. We know how long you’ve been waiting to get these and we are so happy they’ve finally become a reality for you!
Thank you for putting your trust in Sony!
Enjoy the holidays! Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
My favorite ANC cans.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had every version of these since release. My favorite ANC headphones. Super comfortable and great noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi benny32,
Thanks for the review! We truly appreciate your loyalty and are glad to hear that the WH1000XM5 Noise-Canceling Headphones continue to be your favorite. Thank you for choosing Sony! Enjoy the comfort and immersive sound!
-Maria
- Pros mentioned:Battery life, Sound quality
Sony Xm5 Reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of overeat headphones exceeded expectations. The battery life is fantastic, which also has fast charging speeds. The sound cancellation has taken a major jump from the previous generation. The headphones also come with the option to download an app which takes the enjoyment of the headphones to another level. Overall, worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanR, we're glad you are enjoying your new headphones! The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Quality sound with no distractions.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their ability to shut out the rest of the world is amazing. This headset is very comfortable and produces a rich sound that is unaffected by the noise around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, John. We're truly delighted to hear that we've matched your expectations with your Sony WH-1000X5 Headphones. Your satisfaction with the excellent noise cancellation, sound quality, and overall comfort of your headphones are greatly appreciated. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
A worthy uograde
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved the XM4’s, and they lasted a good 5 years. The XM5’s improve in every way that matters when it comes to sound and noise cancellation. The cups are deeper so they fit better. The connection is better than previous models, with seamless switches between devices working flawlessly. The accompanying app is great for nailing your specific sound settings. Oh and they work without having to be powered on via AUX.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Caden! We're delighted to hear that you loved your new WH-1000XM5 headphones and appreciate your detailed feedback. It's fantastic to know that the improvements in sound quality, noise cancellation, and deeper ear cups have enhanced your experience. We're also glad that the seamless device switching and the accompanying app met your expectations, allowing you to fine-tune your sound settings. Additionally, the functionality via AUX even when powered off is a valuable feature that many users appreciate. Your feedback helps us continue to improve our products and services. Thank you again for your support and for being a valued Sony customer!
Thank you for choosing Sony!
Best regards,
Gus
- Pros mentioned:Battery life
Worth the leap of faith
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low end. ANC works great, especially on flights. Good battery life. Charges using USB-C cable. Much better than my old BeatsStudio Wireless or Powerbeats Pro (still best for work calls). So glad I took the leap of faith over Bose. Bose can claim top ANC but I'd rather have better sound with very good ANC and enjoy music and movies wearing a smile on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WDWDuncan, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM5 headphones. We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! Sound is excellent! Battery life is really good too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jazz,
Thank you for choosing Sony!
We're thrilled you're enjoying your WH-1000XM5 headphones! It's fantastic to know you find the sound excellent and the battery life really good. We designed these headphones to deliver an exceptional audio experience for extended periods, and your feedback truly reinforces that. Thanks so much for sharing your positive comments!
Best regards,
-Fred
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and ANC. Fits comfortably. Bluetooth range is very far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, we're glad you like the sound quality and noise canceling feature of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
BUY THESE NOW!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are so comfortable, anfforable and great at noise cancelling. Wore them on a recent flight to Disney. So easy to pair and connect! I tried the new Apple ones in the store and they were so heavy and uncomfortable. Shout out to the sales associate who suggested the ones I purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseC, That's awesome! Thanks for sharing you experience. We are glad that you like your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
There really good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, the price is a bit hard to get behind but they are the best pair of headphones that I have wver owned. Great noise cancelation, the ambient noise is wonderful and they feel amazing to wear for long periods due to the vegan leather. I would highly recvomwnd execpt for thr fact that they have oittle to no sweat/water resistance so do be careful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerpySlurpy602,
Thank you for the 5-star rating and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
The boss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, great App, love the design Nice Fit, Loveit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingdede, Amazing! We're thrilled to hear you love the design, great sound, excellent fit, and app of your Sony WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
10/10 Headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, feels very light and can wear it for a long period of time without it feeling uncomfortable. Noise cancellation is outstanding. Definitely recommend to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleH, We're happy to hear that you like the WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched over from beat studios and the difference is extremely noticeable. Crisp and clear sound and extremely easy setup. Amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmyP, Congratulations on your upgrade! We are thrilled to learn that the crisp and clear sound, easy setup, and long-lasting battery life of your Sony XM5 headphones have significantly enhanced your listening experience. Thank you for choosing Sony! Enjoy! -Maria
Favorite!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancelling! The battery lasts SO much longer than you expect. Easy connectivity and sound control within the Sony SoundConnect app. My favorite headphones that I’ve owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MegN,
It’s a true pleasure to hear that the WH-1000XM5 has become your favorite pair of headphones!
We take great pride in our industry-leading noise cancellation and the exceptional battery life that keeps your music going all day. It’s also fantastic to know that the Sony | Sound Connect app is providing you with that seamless, intuitive control over your audio environment. Knowing that we have provided such a high-quality listening experience is exactly what we strive for.
Thank you for choosing Sony and for being such a valued part of the Sony family.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
These are nice headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones! Light and comfortable. Noise cancelling and mic quality are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, i2c2, Thanks for the great review and the 5-stars rating!
We are glad our headphones have made such a good impression on you! Keep enjoying the amazing sound quality, and their amazing Noise Cancelling feature, and with their lightweight and comfortable design, finished in newly developed soft fit leather, it will fit snugly around the head with almost no pressure on the ears, allowing you to enjoy them for a long time without feeling discomfort.
Thanks for choosing Sony, have a n amazing day!
-DiegoV
- Pros mentioned:Bass, Sound quality
Worth the wait, money and the hype! Get these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. I've had, and consequently compared these Headphones to the Bowers and Wilkins PX7's, the older Sony 1000MX3's and Jabra Elite 85t's and the Sony's Noice Cancelling is superfluous. No question. The deep bass, the rich treble/highs makes listening to everything from 2Pac to Enya, to Nelly a choice experience. The phone/bluetooth quality is outstanding. I refuse to take a call on any other headset that I own than these Sony WH-1000MX5's!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LogitechDarkFieldFan, we're glad you are enjoying our newest industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl