Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re really great and help block out the noise around
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, RaeT!
We are so happy to hear that your WH-1000XM5 headphones are doing a great job of blocking out the world around you! With two processors controlling eight microphones, we designed these to provide our best noise canceling yet, especially for high-frequency sounds. It’s wonderful to know they are helping you find some peace and quiet!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones on sale. Excellent sound quality for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, AlanB!
We’re glad you were able to snag the WH-1000XM5 on sale! It’s great to hear that you’re enjoying the excellent sound quality and finding them to be a fantastic value. With their integrated V1 processor and 30mm driver unit, they truly deliver a premium listening experience.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, love to use for when I work or go to the gym! The noise-canceling feature really helps me focus, and the sound clarity is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesM,
We are thrilled to hear that your WH-1000XM5 headphones are helping you stay focused at work and powered through your gym sessions! It’s great to know that the noise-canceling performance and sound clarity are making such a positive impact on your daily routine. Since you enjoy using them while working, we recommend trying out the "Speak-to-Chat" feature in the Sony Sound Connect app, which automatically pauses your music when you start a conversation. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall super great. They're the most comfortable ones I tried in-store. They feel weird after a while but I'm also not used to headphones to begin with.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Ruthy!
We are thrilled to hear that you found the WH-1000XM5 to be the most comfortable ones you tried in-store! We designed them to be lightweight for exactly this reason.
We understand that it can take time to adjust to wearing any headphones for long periods, especially if you are not used to them. We hope that with continued use, they will feel completely comfortable.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony WB-1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones. The ambient awareness, the sensors. The audio quality. All around amazing headphones & comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyB,
Thank you for the purchase! We're glad to hear that you like the sound quality and smart features of the headphones. Thank you for choosing Sony!
-David
Cewl!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope, i just don't like it muting my audio when i speak, but love the noise cancelation, so i ignore that default setting's irritability. I think ability to use an aux adapter the device should be on every headphone device,
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SylviaH!
We are so glad to hear that the WH-1000XM5 is "dope" and that the noise cancellation is hitting the mark for you!
That muting issue is actually a feature called Speak-to-Chat, and you can easily turn it off so it doesn't irritate you. To disable it without even opening the app, just hold two fingers to the right ear cup touch sensor until you hear the voice guidance say, "Speak-to-chat deactivated." Now you can sing or talk along without the audio pausing!
Also, we agree on the importance of wired options—that’s why we include a 3.5mm headphone jack and a cable in the box, so you can keep listening even if the battery runs out or you're using a device without Bluetooth.
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
The Best Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife and she loves them. The quality in sound and noise cancellation odd excellent. The batter life is really amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, we're glad your wife loves our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony - WH-1000XM5 Wireless Noise-Canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product with great sound clarity and flexible to adjust
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VamshidharG! Thanks so much for sharing your feedback with us.
It is fantastic to know that you’re having such a great experience with your WH-1000XM5 headphones. We really appreciate you highlighting the sound clarity and how easy they are to adjust for a perfect fit!
We appreciate you choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Sound quality
New to noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review may not be of much use as this is my first pair of noise cancelling headphones. Construction is solid and I am pleased with both the sound quality and noise cancellation. Voices are clear during calls and they sound great listening to music or movies. Appreciate the protection the carrying case provides. The battery life is outstanding. I have only used them while flying but have amassed about 14 hours us use the battery is 58% Bluetooth connection has dropped twice during that time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ADKey, Amazing! We're please to hear that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound qualityCons mentioned:Price
Great ANC and sound, yet expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: great ANC and excellent sound Cons: expensive and no IP rating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TyQN, Amazing! We're glad that you like the noise canceling function and sound quality. While the WH1000XM5 units don’t have an IPX rating, a simple walk in the park shouldn’t be of concern. For more serious workouts, we suggest our headphones specifically designed for that task. Check out our WF-C500s and the WF-1000XM4s.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sound Quality Is Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The comfort is very nice with amazing sound quality. I was impressed with the noise cancelling these light weight headphones provided.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardN, Fantastic! We're thrilled to hear that you found the comfort to be very nice and the sound quality amazing. The noise-canceling feature is indeed one of the highlights of these lightweight headphones, and we're glad it impressed you. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Awesome Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great! Pretty comfortable. The features are also great as well and work well. Make sure to read the instructions before just using it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisD, Great! We're thrilled to hear that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Weight
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like how light it feels (great for long workouts). I don't enjoy having to go through the app to select noise cancellation (it doesn't show up on my audio setting within the dashboard).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaviKumar,
Thanks for the fantastic feedback on the WH-1000XM5!
It’s great to hear how much you appreciate the new lightweight design—that's a huge win for long sessions, especially for workouts where comfort and reduced bulk are key!
And you've absolutely nailed a key point about the controls. It's frustrating when a core feature like Noise Cancellation requires you to dig into an app instead of being instantly available on your phone's audio dashboard. Just to make sure you know, you can bypass the app for the basic NC/Ambient switch! There's a dedicated NC/AMB button on the top of the left earcup—Pressing that button will quickly cycle between: Noise Cancelling ON, Ambient Sound Mode (where you hear surroundings) and Noise Cancelling OFF (if you've enabled that setting in the app).
Hopefully, using that physical button makes those mid-workout adjustments much faster for you!
Thanks for choosing Sony!
Best, Jenn.
- Pros mentioned:Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, I am enjoying using them, great for the gym. The noise cancel is crazy good
I would recommend this to a friendBrand response from SonyListens
Posted .HI user851610,
We are thrilled to hear that you are enjoying the WH-1000XM5 Headphones! It’s fantastic that you find them very good for use at the gym and that the noise canceling performance is "crazy good."
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Best Choice of Noise Cancelling Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“I’ve been using the Sony WH-1000XM5 for a while now, and they’re honestly some of the best headphones I’ve tried. The noise cancellation is incredibly effective, and the sound is really rich and detailed.”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueencelynM,
Thank you for sharing your experience! We're so glad to hear that you're enjoying your WH-1000XM5 headphones. It's fantastic to know that you find the noise cancellation to be incredibly effective and the sound quality to be rich and detailed. We're proud to create products that deliver on those key features.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Best Sony XM series yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. My wife has the xm3's These are an improvement, with better battery life and noise cancelling. Miss the NFC pairing but the app reconnects them easily when moving between devices. Case is a little lack luster.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, We're glad that you like the battery life and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Seriously sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and comfortable, sony packs their amazing sound into a simplistic design. I forget to take them off the go with everything,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EngelinT, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Sound quality
Headphone review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones would be great for activites that dont have a lot of outside noise and for those that don't blast their music. These would be great in an offic setting or for walks around the block. Their noise cancelling is good and i love their ability to stop noise cancelling when talking or being talked to. They're not the loudest headphones. If you want something loud for the gym I wouldn't recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. JonathanP,
Thanks for the review! We are really happy to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the feedback and it will definitely be taken in consideration for future references as Sony strives to deliver excellence!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound qualityCons mentioned:Price
Superb headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever used. I considered the apple AirPods Max, but they were much more expensive and not useful for non apple products. These headphones work with everything that supports bluetooth, including perfectly with all my Apple devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doc100, Amazing! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Perfect Set of Headphones (Lightweight)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony M5 headphones are a fantastic choice for anyone looking for a high-quality listening experience. One of the standout features of these headphones is the adaptive noise canceling technology, which is truly amazing. With this technology, the headphones are able to analyze the sounds around you and adjust the level of noise canceling accordingly, ensuring that you always get the best sound quality possible. Another feature that really impressed me with the Sony M5 headphones is the Bluetooth connectivity. The blue connection is consistent and does not intermit, which is essential for an uninterrupted listening experience. Whether you're listening to music, watching a movie, or taking a call, you can trust that the connection will stay strong and reliable. Overall, I highly recommend the Sony M5 headphones for anyone who wants a top-of-the-line listening experience. The adaptive noise canceling technology is truly impressive, and the consistent Bluetooth connectivity ensures that you can enjoy your music or other media without any interruptions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RJMC, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl