Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really great at noise cancelling. So good that you can’t hear someone talking to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Strawberries,
We are really happy to hear that the noise cancelling feature of the Sony WH1000XM5 works so effectively for you, making your listening experience immersive. Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Excellent Headphones - Sound & Noise Cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using these for almost a month and so far they are GREAT. Noise cancelling is excellent! Very good sound quality with ipad Apple TV and Apple music on iPhone 15. Special Apple music spatial audio excellent separation. Sale price is extra bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EAN43, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best of the best, why settle for anything less???
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best, why settle for anything less??? Comfort, Quality, Sound ambience and Interface is second to NONE! Why look anywhere else? Get it, Gift it, Get one for yourself, use it, love it and Get loved for gifting the Best headphones out there!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CogitoErgoSum,
Perfect! Thank you for writing this awesome review and for giving our WH1000XM5 a 5 star rating. We are very excited to hear your apperciation of the sound quality, comfort, ambience sound and awesome interface of our XM5. Thanks for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Comfort, Sound quality
Best headphones on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality build. These are without a doubt the most comfortable headphones I have ever used. Easily 10/10 for me my one and only complaint is that when turning them off you have to press the power button for a long time I often ended up putting them back in the case while they stayed ON and the battery drained. Hoping this can be fixed with a update.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kurama, We are so glad to hear that you are enjoying your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought these for me for Mother’s Day. My daughter and husband already owned a pair. I had beat solos but they would hurt my ears after being on for a little bit. This do not hurt they are very soft. I travel a lot and they work perfect on the plane with the noice cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelonTulip,
That's awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the comfortable design and noise canceling of your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Solid equipment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were extremely comfortable, terrific sound and great bass response. Sony App is not required but has nice features. Bluetooth has good pairing. Case included is decent but the charging cord has no adapter and is extremely short measuring around 3 inches
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DadRiv, Thank you for the excellent review! We're so happy to hear you're enjoying the comfortable fit, great sound and bass response, reliable Bluetooth connection, and overall features of your Sony WH1000XM5. At Sony, we are always looking to improve our product quality and features. We have noted your input about the short charging cord and will be sure to forward this feedback to the appropriate department. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly incredible noise cancelling headphones. Connect easily and are very comfortable. I had the Apple Air pods Max before these and these are BY FAR more comfortable and have better sound and mic quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaitK, Great! We're delighted to hear that you're enjoying the sound, mic quality, comfort, noise canceling, and connects easily. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent quality construction and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyC,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the WH-1000XM5 headphones' quality construction and sound. We take pride in crafting products that offer both durability and an exceptional audio experience, and your kind words truly affirm our commitment. Your feedback motivates us to continue delivering the best in innovation and design.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Premium choice, exceptional pickup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a stellar choice for anyone seeking high-quality sound, comfort, and convenience. Just exceptional, delivering crisp highs, rich mids, and powerful bass. Plush ear cushions and sleek design. Grabbing another pair for my wife.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Youkno, this is great to hear. We're also glad that you are enjoying the sound quality and comfortable to use. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony Blue-Tooth headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Blue-Tooth Sony headphones are great sounding!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BradH,
Thank you for choosing Sony!
It brings us great joy to hear that you find the WH-1000XM5 Bluetooth headphones deliver excellent sound quality. We’re glad they are enhancing your audio experience and appreciate your positive feedback.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great noise canceling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling headphones are absolutely amazing. The microphone is very good as well as the comfort and app capabilities. However, the sound quality is lower. They are also quite large and need a big box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user,
Thank you for the purchase! We're glad to hear that you like the noise canceling, microphone and comfortable design of the headphones. Thank you for choosing Sony!
-David
Highly Recommend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been my absolute go to! I struggled for awhile finding headphones that comfortably fit over all my piercings, without making my ears sore or giving me a migraine- these were it for me! The design is very sleek and minimalistic, which was also very important for me. It comes in a travel case that is super handy to keep my headphones and charger all together in my purse or backpack for school. One of my favorite features is the active listening feature! Very similar to apple headphones, but rather than turning the feature on and off from my phone- I can hold down with three fingers and activate the listening. When I’m done, I just take my hand off and it goes back to the previous mode. This is my FAVORITE feature. There isn’t much audio leakage at all. Overall, this IS the product to by over the Apple Headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alora, Awesome! Thank you for taking the time to write such an in-depth review of your amazing experience with the WH-1000XM5. We're glad you're enjoying all the improvements we made on these headphones, especially the exceptional comfort, listening to ambient sound quickly (quick attention mode) as well as included carrying case, sleek and beautiful new design. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
The Best Headphones on the Market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the best noise-cancelling headphones on the market at the moment. I purchased 3 sets - one for me and two for my kids. The quality of the sound and the level of noise canceling are great. The battery life is unbelievable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, This is indeed one of the best noise canceling headphones and we're glad that you are happy with your purchase. We're also glad that you like the sound quality and battery life. Thank you for your output and for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Best at its price point headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exceptional. Noise cancellation is as good as you can get off the shelf, plus the light weight of the headphones makes for a comfortable experience, not to mention the sleek design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RUCO We're glad that you like the noise canceling function, comfort, light-weight and sleek design. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphones for my daughter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice color and it has a good sound quality, excellent price and quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AdelaR,
Thank you for choosing Sony!
We’re elated to hear that you appreciate both the color and sound quality of the WH1000XM5 headphones. It’s wonderful to know that the combination of design and performance resonates with you, especially alongside the value they offer. Your feedback encourages us to keep delivering products that blend style and excellence seamlessly.
Best regards,
-Fred
- Pros mentioned:Sound quality
good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and sound pretty clear to me. This was a good purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlexC,
Thank you for choosing Sony!
We're excited to hear that you enjoy the great and clear sound of your WH1000XM5 headphones. It's rewarding to know that this purchase has enhanced your listening experience, and we appreciate you sharing your positive feedback.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Impressive noise-canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of noise cancelling headphones. I purchased these to wear on a flight and the turbulence on the plain was so minimal that all I could hear was my music playing in the background. I was impressed. The battery life is just as impressive. It also came with a case that I found useful for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, we're glad you are enjoying our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Just perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and comfortable, the sound is really wonderful and the noise cancellation is the best, I really love them, I have been looking for them for a long time and I am happy to have bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenA, We're thrilled to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best Mic and Noice cancellation for Zoom meetinga
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried WmX4 and Airpods Max pro before. Both were causing robotic sound while speaking in zoom meetings specially if I use bluetooth mouse and keyboard. WMX5 fixed that problem for me.Sonny’s noice cancellation works better than max, max was more comfortable than wmx4 but wmx5 is the best even after long hours usage. the only concern is that is not waterproof but let’s see.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RFengineer, Great! We're glad that you like the noise canceling function, call and sound quality, and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice to drown out the background noise and lets tone come through for easy listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
That's fantastic to hear! We are thrilled you're enjoying the superior noise cancellation and sound quality of your WH-1000XM5 headphones. Thanks for choosing Sony.
Best regards, Eliab