Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Product is the best purchase I have made so far. It is little bit expensive but the comfort and the noise cancellation that it provides is the best I could say till the market right now. One of the major con is the they are not foldable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulBunty, Amazing! We're glad that you like the noise canceling and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great for autism
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones, very comfortable, even with hoop earrings on. Noise cancelling is very good, cancels all background noise. You can still hear a nearby conversation but it's muffled. Ambient noise feature is nice and it's adjustable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexW, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I've had them now for a few months and I have no complaints. Sound is very good and has many cool features.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, DavidP!
We're thrilled that you love your WH-1000XM5! It's fantastic that you've been enjoying them for a few months now with no complaints.
Knowing that you find the sound quality very good and are enjoying the many cool features makes us proud. We design these headphones to deliver a truly premium experience.
Thanks so much for sharing your positive feedback!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Bass, Comfort
Superb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the XM3 and extremely happy with my purchase. Review saying he needs more bass needs to realize theres more to music than bass. Wont regret upgrading if you are on the fence. Extremely comfortable, nice punchy bass, crisp highs, and mids are clean. Mess with the sony EQ and you’ll have all you want from your headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brendan,
You made the right choice in upgrading to the Sony WH1000XM5! We're glad that you are enjoying the comfort, sound quality, and EQ function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great in every aspect EXCEPT BASS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always hesitated in spending so much for a pair of headphones. I’ve used a lot of Beat headphones and wanted know what I was missing out with Noice Cancelling Over the Ear headphones. It’s everything I expected. Audio is extremely crisp without interruption from your surroundings. You have more control inside the app with Ambient surroundings which allow you to hear the space you’re surrounded in with music playing. You can also set the headphones to react to your voice, the moment you talk it’ll mute the song. That can get very annoying if you like singing to songs so I turned that feature off. It’s worth the investment to buy one of these. Only thing I thought would be better would be the Bass. There isn’t ANY AT ALL. For $400 you would think it would give you some nice bass, but it does make it up elsewhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanL, Great choice! We're glad that the noise canceling function meets your expectations. We also appreciate that you are enjoying the overall performance of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good, nice base respose with mid and high sound. Very comfortable to wear on long flights. Nice feature that when you take off head phones the movie or music you listen to will stop the replay when you put the back on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregF, Awesome! We are glad to hear that you are enjoying the sound quality of your new WH1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Best pair of ANC headphones for $400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of ANC headphones. Got these over the black pair because of fingerprints and I do not regret it, they look brand new after a couple months of use. ANC and comfort are the strengths of this headset. The headband is narrow but it doesn’t bother me but your mileage may vary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick! Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Top notch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, amazing sounds, a really good ANC
I would recommend this to a friendBrand response from SonyListens
Posted .Hello InsertTestName, We are thrilled to know that you like the sound quality and noise canceling feature of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
Great audio quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent audio quality, just the right amount of bass, significantly superior sound compared to Apple products and cheaper. The only drawback was the headphones, as they caused perspiration in the ears after prolonged use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nila, Awesome! We're delighted to hear that you are enjoying the audio quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is really good and plays good sound for music. I really enjoy the touch sensor control on the headphones and especially the quick attention. It feels light so I can wear for a long period of time. I like the color and minimal design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi viavee,
Great! We're glad that you like the noise canceling function, sound quality, touch controls, weight, and design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Don’t headphones changed my life
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta be honest returned them because they are notttt for the gym!!! You can’t get them wet or moist at all it says don’t sweat in them on the Manual. Extremely sad, amazing sound quality , comfort and noise cancellation out of this world
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaZ, While we're glad that you like the sound quality , comfort and noise cancellation, we regret that the headphones had to be returned. While the WH1000XM5 units don’t have an IPX rating, these can be worn in the gym. For more serious workouts, we suggest our headphones specifically designed for that task. Check out our WF-C500s and the WF-1000XM4s.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank for your feedback. Erin
- Pros mentioned:Sound quality
Amazing headphones, great alternantive to the XM6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, the sound quality is amazing an overall its a good pick espcially for those who want to buy a pair of headphoens but cant afford the XM6 at the moment. Only part I dont like is the power button, its too stiff and feels cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simam,
Thank you for this honest review of the XM5 headphones.
We're thrilled to hear you find the sound quality amazing and that they are a great pick. We also appreciate your feedback regarding the power button and will share this with our design team for future consideration–we're always looking for ways to improve our products!
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality, Weight
Easy to use, sounds amazing and great carry case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use and sounds amazing! Very lightweight and the carrying case is super helpful for traveling. Love these headphones. Very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesC, Great! We're glad that you're enjoying your WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
PERFECT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, a lot of features and perfect for any style of living
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, DominickN!
We are thrilled to hear that you are enjoying the good sound quality and the many features of your WH-1000XM5 headphones! We designed them to be versatile, and we are especially pleased that you find them perfect for any style of living, seamlessly blending performance and sophisticated design.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Quality, great sound and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChaseD,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the amazing quality, sound, and noise cancellation of the WH1000XM5 headphones. It’s rewarding to know that they deliver an immersive listening experience that stands out. Your kind words inspire us to keep pushing the boundaries of audio technology.
Best regards,
-Fred
- Pros mentioned:Weight
Beautiful Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. So soft and lightweight! Look is very modern and sleek
I would recommend this to a friendBrand response from SonyListens
Posted .Hii EllaK, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Bass, Sound quality
Amazing sound quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, I had tried airpods max as well but these stand out in sound quality and bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SahilJ, We're pleased to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headphones sound quality and noise cancellation are great. Best Gym headphones in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Itsok, Thank you for your purchase! We're so happy to hear your purchase went well and these lightweight headphones tailors amazing audio experience and excellent noise cancellation. Good to know that it is helping you stay fit in the gym. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were amazing. The noise cancelstion is outstanding and the bass on them are very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HugoJ!
Thank you so much for your feedback on the WH-1000XM5 headphones. It brings us great satisfaction to hear that you’re happy with the noise cancellation and bass performance.
These headphones are designed to provide an immersive listening experience with industry-leading noise cancellation technology, adaptive sound control and high-resolution audio support to deliver rich and detailed sound.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony never fails
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear sound, nice fit that doesn’t squeeze me head and give me headaches. The noise congélation is crazy. Worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesM, Fantastic! We're delighted to hear you like the crystal clear sound, excellent fit, and overall value of your Sony WH1000XM5. Thanks for choosing Sony! -Sam