Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- |
- SKU:
- 10104664
Customer reviews
Rating 4.6 out of 5 stars with 6177 reviews
(6,177 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound love you can control eq settings and work great even with apple
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickN,
We are honored to hear that you think the WH-1000XM5 headphones have amazing sound! We are glad that you love the ability to control the equalizer settings and that they work great, even when paired with your Apple devices.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
<3
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't completely convinced to buy them but I don't regret it. Theyre comfortable. They sound super good and they connect super fast. I like that it can be adjusted on the cell phone. I also like the small package in which they come.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarielisV, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Love the M5s
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The sound quality and noise cancelling was done very well. I use it to study and when I need to go in my own world. Battery life is also very long. I don’t have to charge it for a couple days with constant use.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Regina, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really good sounding
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the last model. Sounds great. Noise cancelling on planes is great
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dxdaytripperxt,
Thank you for choosing Sony!
We’re honored to hear that your upgrade to the WH1000XM5 headphones has enhanced your listening experience, particularly with noise cancelling during flights. Your feedback reinforces our commitment to delivering advanced audio technology and comfort for our users. Thank you for taking the time to share your impressions.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound and design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this series since M3 and its only gotten better with each iteration. The M5s sounds fantastic, great nose cancellation, the design is an overall improvement over the previous generation. The new carry case is also sleeker. One thing i miss about M4 is the NFC quick connect, M5 didn't have a nfc tap to connect.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Badapex, Thanks for sharing your experience with the Sony XM5 Wireless headphones. We're glad that you are happy with it. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. We also appreciate your feedback regarding NFC. This can help us improve in the future. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable, light and noisy. Battery life ia amazing along w how long it takes to charge. Only complaint is how easy fingerprints show up on the headphones.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony We're glad that you like the battery life and comfortable to use. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product I use every day at the gym and the battery is durable
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AlejandraH!
We are so pleased to hear that you love your WH-1000XM5 headphones! It's rewarding to know that they are your daily companion at the gym and that the durable battery life is meeting your needs for extended use.
Thank you again for choosing Sony to power your workouts!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones, just have to tweak the EQ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out the box you may be disappointed by the sound, but after looking up posts on the best EQ settings i have zero complaints. Noise Cancellation is amazing, and headphones are very comfortable.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmnj605, We're glad that you are enjoying the noise canceling function, comfort, and sound quality after customizing the EQ settings. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Noise-Canceling over the ear headphones I have ever used. The sound quality is second to none and the noise canceling feature is flawless. Also, these are very comfortable, much more so than the SM4 I used to have. Highly recommended.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewHP, Awesome! We're glad that you love the new WH1000XM5 wireless headphones. These headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for purchasing Sony! -Craig
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony M5 better than Bose!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sold my m3's. these sound better and have a longer battery life. of couse the noise cancelling is great. just used them on a 3 hour flight sitting 2 rows away from screaming baby. i watched a movie hand did not hear the baby at all, even during quiet scenes. better than the bose headphones i have.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corey, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Super comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable almost don’t even notice they are on. The noise cancellation works great, not a lot of bass. They don’t get really loud, good quality sound but not noticeable difference between other brands in my opinion. Overall really good and most comfortable headphones in that size class.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound of the music in there are very comfortable on your head
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rei1173, We're pleased to hear you love the sound quality of the WH-1000XM5 and find them comfortable to wear. Thanks for sharing your awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent Headphonesm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the new Sony headphones. Did not have the earlier version so I can’t compare however these headphones are comfortable and extremely quiet on planes where I use them the most. Love the ability to speak and the system allows me to hear what is being said then going back to quiet after a few seconds.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dooley139, amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Perfect for airplanes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is top tier and the ability to quickly cover one side to hear around you is very handy. The music quality is also above average. Great headphones for traveling, and the battery lasts a long time.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric Great! We're please to hear that you like the noise canceling function, battery life, and features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
98% perfection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down top 5 if not the top 1 in overall spec. Comfort and Audio is just top of the top tier. If you got the money for it or see a good deal, then get it. Only downside is that it's not foldable.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jelly, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We're also glad that you like the sound and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The besr headphone I ever used for the budget. Good sound quality and long battery life
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoshanA, Awesome! We're thrilled to hear that you find your WH-1000XM5 to be the best headphones you've ever used within your budget. It's great to know that you appreciate the excellent sound quality and long battery life. Your feedback is invaluable to us, and we're glad that our product meets your expectations. Enjoy your listening experience, and thank you for choosing Sony! - Romeo
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing Sound and Features
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones, they are extremely comfortable the noise cancellation is top tier. The sound is otherworldly. I love all the features it includes and how simple it is to use.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Emily! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality headset from bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5star quality, exellent performance i love this headset
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star review, GarryL!
We are absolutely delighted to hear that you love your WH-1000XM5 headset! It is wonderful to know that the performance and quality are meeting your expectations. We’ve worked hard to ensure these headphones deliver a world-class listening experience, and hearing that they’ve earned a "5-star" rating from you makes our day.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Get them if you like nice things.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to replace my bose 700 quite comfort i got about 4 years ago and it seemes everything ia an upgrade. The battery seemes like it last for days on end. And I use them atleast 3 hours a day
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TannerM, We're glad that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Wonderful Noise Cancelling Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM5 is a very comfortable, flexible noise cancelling headphone which has very great sound. They feel light and you forget that they're on your head after a while. The noise cancelling works great and I mainly bought them for traveling, but I use them at home when it's late at night.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi skynet, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound. Thank you for choosing Sony! -Carl





















