Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10104664
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Better than beats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect headphones for the gym! I have had beats studios 3 before and they tend to hurt my head and ears after a while. These headphones are super comfy and the noise canceling works really good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdalbertoD,
You made the right choice upgrading to the Sony WH-1000XM5! We're glad that you like the comfort and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best Headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds is unlike anything I’ve heard before from headphones. The companion app makes it easy to adjust the eq and get the sound just right. It’s very comfortable, I wear almost 7 hours a day at work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCoder, Great! We're glad that you like the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort
Awesome Headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head set is SPECTACULAR, charge lasts forever, very comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frostola,
Perfect! We're thrilled that you like the battery life and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d say these sony headphones are the best noise canceling headphones out there. The sound and quality are great and the battery life is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anon Great! We're delighted to hear that you're enjoying the sound, battery life, and noise cancelation. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Incredible headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best sound quality and noise cancelling i have ever experienced. Lightweight, well built and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Businessface, We're pleased to hear that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best headphones ive ever bought
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive never had a pair of headphones that provide such comfort and such grear sound quality at the same time. If anyone ever asked what headphones i would recommend, hands down its the XM5s
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Great! We're thrilled that you are enjoying the comfort and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Must Try
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are AMAZING! The sound is awesome, battery life is sufficient, love the app on the phone with scanning your ears, helping with the way sound is delivered. The update was really slow though, took about an hour to finish the firmeware update for some reason.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tripp, we're glad you love our the sound quality of our industry-leading noise canceling headphones. We're sorry to hear that you have an issue updating your SONY unit's firmware. In the event that you encounter this issue again in the future, please follow this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00206321
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ,
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Love the head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the quality of sound is amazing the head sets fit great! I think they are priced well for the quality and sound you get out of them compared to other brands! 5/5 rating love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greeksavage Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
SOLID ON EVERY LEVEL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 headphones are... fabulous. They are comfortable. The charge lasts for hours and recharges quickly. The sound... the most important part... is amazing. These surely aren't the cheapest but they are truly solid on every level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CTNY, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them! So light and comfortable. I’m not a professional sound expert but I really enjoy the sound from these headphones and I love the feature to customize sound to your liking. The noise canceling works great and is very helpful when I’m studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlissonV, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
High-end noise cancellation with style
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone with mostly Apple products, I was searching for a pair of headphones that are of great quality and wouldn’t draw too much attention. Glad I went with Sony. They have great sound quality, lightweight, and an amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MHerr, We're delighted to hear that you are enjoying the sound quality, lightweight, and an amazing battery life of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have ever owned. Great sound quality and comes with an actual case for everything. Battery life is 30 hours which is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevonM, That's really cool! We're thrilled to hear that you feel the WH-1000XM5 is the best sounding headphones that you've owned. It's good to know you are enjoying the top-notch sound quality, amazing battery life, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM5. Thank you so much for your purchase! -Jess
- Pros mentioned:Sound qualityCons mentioned:Volume
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as expected. Quality is good though!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Samantha, thanks so much for your review and for choosing the Sony - WH1000XM5! We're glad to hear you're enjoying their great quality, our team put a lot of care into delivering clear, immersive sound and top-tier noise cancellation. We appreciate your feedback on the volume level, and we'll definitely share it with our development team as we continue to improve. Thank you for being part of the Sony family! Best regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Best Headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable, love the noise canceling and the shape of them, would definitely buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JairR, this is great! We're also glad that you like the features of your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
All around good set of headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good, crisp. Lacks a bit of booming bass compared to my much older Beats Pro (before the apple merge). Noise cancelling is good, the dynamic mode leaves some room for improvement. Overall great set, nice and light on the head too. I'd say theyre $100 overpriced, given some of my $100-200 headphones are pretty close in terms of sound quality alone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomD, We're glad that you like the sound quality and noise canceling function. Please ensure to download the Headphones Connect app. It has an equalizer that can be use to customize the settings to fine-tune your music.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Wdym-1005
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, the ear fit is a bit off but overall good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user491709!
It is fantastic to know that the sound quality of your WH-1000XM5 is hitting the mark.
We appreciate your honesty regarding the fit, as your feedback helps us keep improving how our headphones feel for everyone.
Thanks for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Perfect birthday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my fiancée and she loves them! Super comfy and most importantly blocks background noise very well. Headphone controls are a bonus, double tap and she can hear me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TasG, this is great to hear! We're glad that you fiancée loves her new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Noise Canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that cancel noise really well. Perfect for sleeping because of their light weight. Sad when I use the headphones the headstrap doesn't go any tighter or shorter as I have a skinny shaped head and am 6ft tall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryH, Thank you for the positive review! We're glad you're enjoying the excellent noise cancellation and lightweight design of your Sony WH1000XM5. We understand that finding the perfect fit can vary from person to person. We value your input about the lack of further adjustments on the headband and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Sony M5 heaphones
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these! You can adjust so many things in the settings, such as the EQ, noise cancellation, etc. they’re also very light, making them the best headphones for exercising and studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great Headphones for Those Who Want to Escape
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Very comfortable to wear. Blocks out so much sound. Sound quality is amazing and I could listen for hours. Very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaW,
Thank you for your purchase and it's nice to hear that you are satisfied with your purchase. You can now listen to your favorite music for long hours, thanks to the comfortable design, amazing sound quality, superb noise canceling capability and long battery hours of our XM5. Thank you for choosing Sony! - Marco