Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10210468
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Son Loves it!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son been askng for a new headset for school and gaming. Bought this for Christmas and he loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, LilBeauty!
We are truly delighted to hear that your son loves his new WH-1000XM5 headphones. It brings us great joy to know they were a hit for Christmas and are perfect for both his school and gaming needs. We designed these headphones with industry-leading noise cancellation, powered by our integrated processors and eight microphones, to ensure he gets exceptional sound and call quality for studying.
It’s also a fantastic choice for gaming! The immersive audio and spatial sound technology are designed to make every game come alive, providing a truly engaging experience. We hope he enjoys every moment with them.
Thanks again for choosing Sony for such an important gift.
Best regards,
Gus Sony Social Media Team
- Pros mentioned:Battery life, Sound quality, Weight
They sound amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality, light, amazing sound, the battery lasts a lot of hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcelo, We're delighted to hear that you like the sound quality, battery life, and features of your features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sounding headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the similar sony ones first and enjoyed them but when i tried this it had a much better all around experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roman, We are glad to hear that you are happy with your purchase! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good headphones
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones! Sound great and noise cancelling is nice.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CharlieF, Awesome! We're glad that you like the sound, and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Love Love These Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband has the M4s and loved them. So when he told me about the new M5s coming out I naturally bought them and he loves them. He says the sound it amazing and great fit!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mercy, we're glad you love our newest industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
A must have for Teams calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over ear headphones I’ve used! The ANC is amazing! It works great with iPhone and with a windows platform laptop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernando,
That's very nice to hear! We're glad that you're enjoying the noise canceling of the headphones for your iPhone and computer. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these for a couple weeks now, and the noise cancelling is really impressive. Sound quality is great as well. Really good headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice Abel! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
#1
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing in everyway, build, sound, edit options, and noise canceling. Can't go wrong with this choice at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TM205, Great! We're thrilled to hear you like the built quality, sound, customization options, and excellent noise cancelling feature of your Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony Headphones Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality, definitely worth it if you are wanting some nice headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spacey, thank you for the kind words and we’re glad you like the WH1000XM5. Thank you for choosing Sony! Regards, Erin
Sony Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these Sony for no more than 7 months and it went out with the wires first coming out where you adjust the length. Then it stopped working. I didn't have protection . It was good while it last.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AminaahL,
Thank you for sharing your feedback with us. We are sincerely sorry to hear that your Sony WH-1000XM5 headphones have stopped working and that you are experiencing physical issues with the adjustment mechanism. We understand how disappointing it is when a premium product does not hold up as expected over time.
We would like to look into this further for you. Please reach out to our dedicated technical support team so they can immediately evaluate your situation and provide guidance on the next steps.
You can contact our support team through the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony products!
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones I’ve owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great aound and great noise cancelling. Well worth the price. Can’t go wrong with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jedicoach44, Fantastic! We're very pleased to hear you're enjoying the great sound quality and top-notch noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received these as a gift and couldnt be happier. Great noise cancelation, and the best sounding headphones I've had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whiteknight, Excellent! We're glad that you like the noise canceling function and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best sound and comfort I've had in a headset yet.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cancelling is impressive, the audio is some of the best I've ever heard. Really enjoy this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .HI Tester We're delighted to hear that you are enjoying the sound and noise canceling function of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great Headphones, Okay App & A Little Frustration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is okay and the headphones are nice, not perfect but they are nice. The app can be a lot to deal with and apart from just pressing buttons and getting a feel of it, it is not really intuitive. That being said there are some very kool features with it. As for the headphones, I wish there was more than 3 levels of noise cancellation and I wish the cancellation was on a higher level. Comparing them to the Bose, I'd say the headphones themselves work well and there are more options with the app but the noise cancelation is not as good. These are still great headphones with many features and are worth the price but I would have been happier if they costed around $325 vs $400. There are also paid app features that I have not used yet and that is frustrating because of the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dbestskills, we're glad that you like the headphones and use of apps. We're sorry if the app isn't intuitive. But we hope that you'll give it more time to familiarize and get used to using he Headphones Connect app. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
May we also contact you with regards to the features you haven't used yet? Please email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Good present candidate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter's birthday present. She loves it a lot. Good noise cancelling, great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi movielover, Perfect! This is an amazing birthday gift idea! We're very happy to hear that your daughter loves her new Sony WH-1000XM5 headphones. Good to know you appreciate the exceptional noise cancellation and great sound quality of these headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the gym, fit my head perfectly and never fell off my head while jumping or doing intensive workouts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amytttt, Great! We're glad you like using these headphones for workouts and fits your head perfectly. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Wholesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and how you can tune out the world around you, if you have the money its a great investment for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slade193, That's good to hear. We are glad that you love your Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Best Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Comfortable and has a fantastic sound. I think it is the best in its category.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardIII, Amazing! We're glad that you like the sound quality and comfortable to use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony is the best
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome. I use them everyday before work and the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibedanielsan, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Comfortable Durable and Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. the extra mics for noice cancelling are very cool. I like them better than the last sony headphones. interesting carrying case though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bacin,
Amazing! We are so happy to hear you love your new WH-1000XM5! We are also delighted to know your satisfaction with the exceptional noise canceling function, very comfortable fit & stylish design, and superb performance of these headphones. We greatly appreciate your input with the supplied carrying case.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for the perfect star review and for choosing Sony!
- Romeo