Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10562666
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, true noise cancelling which is a huge deal. They can run warm, but the quality is worth it. They do shut off if you take the headphones off and lay them down so you need to have a stand to hang them on or be prepared to scramble to put them on your head and engage the "on" button on if someone calls, all at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankT, We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
Review Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Comfortable. I dont know what else to day.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, superb sound snd extremely comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamL, Good to hear that you are enjoying the comfort and sound quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Go get em!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good! Much much MUCH better than the Bose QuietComfort, which are priced similarly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AidanP,
It is great to hear that your experience with the WH-1000XM5 has been so positive! We are delighted that you find them to be a superior choice and that you are enjoying the performance our headphones offer.
Thank you for choosing Sony.
Regards,
Dominick
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with this purchase. The item arrived on time, well-packaged, and exactly as described. The quality is excellent—it feels durable and works just as expected. It definitely met (or exceeded) my expectations. I would absolutely buy this again or recommend it to others!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. MariaF,
Thanks for the review and the 5-stars rating! We're so happy to hear that you're really happy with your purchase! Knowing that the quality is excellent, it feels durable, and works just as expected, truly makes our day. We strive to create products that meet and exceed expectations, and your feedback confirms we're on the right track.
Thanks for choosing Sony, have a fantastic day!
DiegoV
- Pros mentioned:Sound quality
Fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, good quality perfec, I love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello China,
Thank you for choosing Sony!
It's truly wonderful to know you're loving your WH-1000XM5 headphones and find them to be an excellent, high-quality product. Your experience motivates us to continue delivering high-quality products. Keep enjoying them!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones were terrific at first until it started to give me headaches and ear pain when I use it for 2-5 hours. Over all, the sound quality and connectivity was amazing. I would recommend if using to the gym, having a walk, etc. Don’t have the volume to high people could hear what you're listening too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahM, We appreciate your feedback and we're glad that you like the sound and connectivity. There are several reasons why your ears may hurt when putting on or wearing headphones:
You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.
Note: Try lowering the volume or take a break from wearing them for a while.
How long have you been wearing the headphones? The longer you wear headphones, the more your ears may hurt.
Note: You may need to limit your headphone usage.
Should you need further assistance, please email us at socialsupport@am.sony.com.
Regards,
Erin
- Pros mentioned:Sound quality
Really good just a bit pricy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, sound quality overall is great, ambient noise is good just you need to lower music volume, the touchpad on the right headphone is my favorite feature, one complain i have is that the ear foam is not thick enough but overall if you have spare money i would definitely recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroR, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Remarkable ANC - cleaner sound profile.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have a much cleaner sound vs the 4th gen… Also the ANC is probably the best I’ve personally experienced. Some people may prefer the sound of the 4th gen more but I believe the 5th gen has a cleaner sound and is more accurate in audio presentation. ANC is amazing much better than the 4th gen (which I also have and is impressive as well).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TulsaPharmD, Great! We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I got them for my boyfriend and he uses them everyday from gaming to his phone music to the gym too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anah, Thank you for sharing your positive experience with the Sony WH-1000XM5! We're thrilled to hear that your boyfriend enjoys using them for various activities, from gaming and listening to music on his phone to working out at the gym. The versatility and high-quality performance of the WH-1000XM5 make them an excellent choice for any situation. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing. More natural true to life sounding instruments than the AirPods Max - no comparison in that regard. Cello, violin, piano, harp, brass all sound detailed, nuanced and realistic like you could reach out and touch the instrument. Only grievance I have is that the inner ear cups are a bit shallow so even my small ears touch the inner surface.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lance, We're very pleased to know you're enjoying the excellent audio quality, bass, clarity, outstanding battery life, and the industry-leading noise canceling feature of your new Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Noise cancelling and can’t hear from far away!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Melody,
We are delighted to hear you're impressed with our WH-1000XM5 headphones! It's fantastic to know that the noise-cancelling is providing you with such an immersive listening experience, truly allowing you to focus on your audio without distractions.
Our headphones feature cutting-edge noise cancellation technology and deliver exceptional sound clarity, ensuring an immersive audio experience whether you're at home or on the go.
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
Sounds like im blocking the world
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first put these headphones on, I’m gonna tell you right now you can’t hear nobody wants to turn these on the world around you just silent that’s to me everyone have their own opinions but when I put these on, I feel like I am inside of a bubble, where no one can pop it and disturb me from it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chigga901, Amazing! We're very happy to hear you're enjoying the excellent noise cancellation of your new Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Top Tier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top tier noise cancellation and sound. Slim new modern design as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCas Great! We're glad that you like the design, noise canceling function, and sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Best sound quality and the battery lasts 30 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Penguin, Great! We're pleased to hear that you are enjoying the sound quality and battery life of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are a must have for any audiophile looking to buy a headset while not breaking the bank. The DSEE extreme paired with Dolby atmos provides the best listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulL, Amazing! We're thrilled to hear that you are enjoying your new headphone. We appreciate your feedback and thank you for choosing Sony! Regards, Erin
- Pros mentioned:Sound quality
Great for mowing !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones when I am on my very loud zero turn mower and they block out the noise and allow me to listen to my favorite tunes while I'm mowing. My wife can get ahold of me anytime easily by just calling my cell phone which is connected to the headphones by bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesH, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony - WH-1000XM5 Wireless Noise-Canceling Over-th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my son and they are really great. I just ordered the XM5 instead of the XM6.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, MichealS!
We are so glad to hear your son is enjoying his new headphones! While the WH-1000XM6 is our latest release, the WH-1000XM5 continues to be an incredible performer and is widely loved for its comfort and powerful noise cancellation. It’s a fantastic choice that he’s sure to get plenty of use out of!
Thank you for choosing Sony for such a great gift.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Excellent purchase; recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my needs exactly. Very good sound. Sturdy and well made. Noise canceling intuitive to use and extremely effective. Got great, clear and honest feedback from Best Buy as I reviewed noise-canceling headphone options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielW, We're glad that the headphones fit your needs. We also appreciate that you like the sound and noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
The best noise cancellation headphones period.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best noise cancellation headphones in the market. They are really very robust too. I have an issue of insomnia and have to sleep with these on and surprisingly they are very solid yet flexible.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, ShaneG! We're glad that you found the perfect headphones that suit your needs. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig