Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10851333
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Good product but expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience with the headphonses is great but its $400 price point seems too much. Ideally it is a fair deal but not the great one. Audio clarity is very good in bright profile compared to default one. I dont seem to use the automatic functions most of the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeadAlready, We're happy to hear that you like the audio quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, i got them on sale. I bought the extra warranty. Im very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackieJ Great! We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great everyday and travel headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC headphones I have used and the sound beats any wireless earbuds. Great purchase for travel but not the gym as they are not water resistant
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SammyFlamingo, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sound Quality great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to connect, the color is accurate to the picture, and good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Claudia, Great! We're happy to hear that you like the ease of connection and sound quality. We appreciate your feedback and thank you for choosing Sony. Erin
Nice one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, good sound, but I personally had a problem - after 1-2 hours of use my ears start to hurt from the pressure of the headphones themselves. Maybe it's just not my headphone format
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BohdanZ,
Thanks for the review! We appreciate the comments towards the design, we can definitely take it in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.
Thanks for choosing Sony. Have a nice day!
-DIegoV
- Pros mentioned:Sound quality
The best !❤️
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds very good. I loved it. I also loved the color because it is black but matte.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnicetoA, Great! We're thrilled to hear that you like the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Noise Cancelling Gods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has done it again. They’ve provided a noise cancelling experience that’s to die for. The sound sounds a bit richer. And there have been improvements to the mic— from previous models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YesMan, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
works good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these headphones because I travel a lot and would love to not hear the airplane engine noise or crying babies. Overall they are great, the quality is supreme.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sally, we're glad you are enjoying your new headset! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Good quality sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones recommend for music and connect with computer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NavneetK, Excellent! Thank you for the kind words and we’re glad you are enjoying your new headphones! Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Sound quality
Sony xm5.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound so far. Can't compare to any others. No need too these are all you need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony Great! We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
GoodImprovement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are better than the last versions however I would only recommend it as a new headphone or if you have the xm3 or below. My only complaint is the travel is a bit harder.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uravgreview, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
Best headphones ive tried!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a better sound or fit in terms of headphones until i found these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilguy, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Sony Headphones XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't take these off, i like them so much. Definitely recommend these to anyone looking for great sounding headphones with awesome noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 59417Guy, Great! We're glad that you are enjoying the sound and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Good, but not worth the upgrade.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As per usual Don't delivers great sound quality, however I don't see the need to upgrade to these over the previous xm4 headphones.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Noah,
You made the right choice upgrading to the Sony WH-1000XM5! We're glad that you like the sound quality of the headphones.
Upgrading to the XM5 will be worth it! The WH-1000XM5 headphones are our biggest step forward in noise canceling technology. From airplane noise to people’s voices, our WH-1000XM5 features 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm precision-engineered driver, DSEE – Extreme, and Hi-Res audio support, the WH-1000XM5 headphones provide awe-inspiring audio quality. And with the totally revamped design and beautifully finished in newly developed soft fit leather that fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Berrin Carrillo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its looks and sounds incredible. I’m so happy with my amazing headphone. I made great choice. Thanks a lot you guys all…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BerrinCarrillo, Great! We're delighted to hear that you like the sound quality and looks. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
King of ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and it's the King of Active Noise Cancelling. Sony also has one of the best apps for customizing the equalizer to get the sound how you want. Worth the upgrade in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Norm, Good to hear that you like the sound quality and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great performance, with incredible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love to performance and build quality. The sound is deep and warm and materials used feel wonderful. Love em’!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyM, We're delighted to hear that you love the performance, build quality, and sound. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Improvement over XM4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely better than the XM4, my XM4 stopped charging 5 months in. Sound quality and build quality is also so much better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Potato, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sound, not good for working out
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, awesome noise canceling, but when it comes to working out, they always fall of , so its very annoying, cant return them now so i had to get a new in ear set to workout with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Butterball,
Thank you for your time writing this review. While we are glad you like the amazing sound quality and noise canceling features of the WH1000XM5, we're sorry to hear that headphones is falling off your head while working out. Here are few tips to prevent these kind of issues:
Wear the headset on your ears properly.
Extend the slider to its full length before putting on the headset.
Put on the headset with the earpads fitting snugly over your ears.
Adjust the slider to a length where the headband touches the top of your head.
Adjust the orientation of the left and right units so that the earpads fit snugly all around your ears. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect. For reference: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000539062.html
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We do apologize for the inconvenience and thanks again for purchasing SONY! - Kris
- Pros mentioned:Sound quality
Highly recommended!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big jump from the x3’s but, it’s noticiable when talking. These are great for talking, watching movies, and of course listening to music. These and the x3’s do not a big difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thecooldude45, Thank you for the 5-star rating! We're glad you're enjoying the crystal clear phone calls and amazing sound quality when watching movies and listening to music on your new Sony WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam