Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10851333
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
God loves Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best money can buy! Audio is crisp and accurate with plenty of bass, but not over the top. so comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dominic,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the crisp, balanced audio and the exceptional comfort of the WH1000XM5. Your thoughtful comments inspire us to continue delivering products that enhance your listening experience every day. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable with amazing aound quality. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherS,
We are truly heartened to learn that you are enjoying the premium comfort and amazing sound quality of your WH-1000XM5 headphones! We understand that high-fidelity audio is only half the experience, which is why we meticulously developed the "Soft Fit Leather" and lightweight headband to ensure you can stay immersed in your music for hours without any discomfort.
Beyond the comfort, the Integrated Processor V1 works in harmony with our high-quality drivers to deliver sound that is crisp, clear, and uncompromised. Whether you are listening to a complex orchestral piece or a bass-heavy track, the precision of the audio ensures you hear every nuance exactly as the artist intended.
We really appreciate you being part of the Sony family and recommending us so highly.
Best regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Great- but glasses users beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, balanced and wide sound, new design is more comfortable to wear for longer, and the battery life is phenomenal as always. The reason these lose a star for me is the new design messes with glasses and disrupts the active noise cancelling which side by side with my WH-1000XM3’s sounds a lot worse. I thought it was a defect, but after looking at the Sony subreddit this is a common issue with glasses users. Not sure if Sony will fix it or not, but as of now ANC quality is severely reduced and underwhelming. Disappointed in Sony as $400 is a lot and I expected better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ahelpfulguy23, Thank you for the feedback on your experience with your WH-1000XM5. We're sorry to hear you're having an issue with these headphones when wearing glasses. I'd suggest adjusting the left and right slider of these headphones to find the right fit when using glasses. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound qualityCons mentioned:Portability
Excellent headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite pair of over ear headphones. Sony never fails with their sound quality and ANC. The only con is they don’t fold into a smaller package. But other than that they are excellent headphones at a competitive price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RICHMONDH,
That's fantastic to hear! We're so glad that the WH-1000XM5 headphones are your favorite and that you're enjoying the excellent sound quality and industry-leading noise cancellation. We appreciate you sharing your experience with us.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great ANC headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones! Substantially better than the XM4's. It sounds as good, but the ANC is quite a bit better. I bought some beats with ANC between the XM4 and XM5, and the beats were not great in any characteristic - comfort, sound quality, and ANC. The XM5 is top-notch in all 3 areas, and the app that controls the headphones is also top-notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, we're glad you like the sound quality and noise canceling feature of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY ~Earl .
- Pros mentioned:Battery life, Comfort, Sound quality
You will love these.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable to wear with soft ear cushions and an adjustable headband, Up to 30hrs of battery and supports fast charging, They also have a built-in microphone for hands-free calling and voice assistant support in the end very good headphones for enjoying immersive sound and blocking out distractions. You get what you are paying for, High Quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WarlynP, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only ever used cheap headphones, and I can definitely hear a difference in sound quality with these headphones. The sound is great, they're very comfortable (I wear them for 6+ hours at a time and they cause no discomfort), and the batter life is awesome. 10/10 would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hey MaryGoore, Thanks for commenting! You've definitely made a great choice! We are very happy to know that you're having an enjoyable listening experience with your WH-1000XM5, and that you're satisfied with its amazing sound quality, very comfortable fit design, and long-lasting battery life. Thanks for recommending our WH-1000XM5 and for choosing Sony! - Romeo
- Pros mentioned:Comfort, Sound quality, Weight
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic headphones — light, comfortable, great sound! Never leave home without them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShoppingLawyer, We are so happy to hear that you've found the Sony - WH1000XM5 to be a great choice for you. As you noted they produce an Astonishing sound quality, and their ultra soft earcups are designed for long term use. We hope this continues to be a pleasant experience for you and thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Recommend these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise cancellrare top tier and the build quality is also pretty good. They are also very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, We're glad that you like the sound quality, noise canceling, comfort, and overall build. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, very comfortable to wear and the sound quality is amazing. The charge last so long too. These are the best on the market!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deja,
Perfect! We're thrilled that you like the comfort, sound quality, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great Headphones for Me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with great sound quality! Aside from a slight discomfort after wearing them for hours at a time, these are great headphones. The versatility of being able to have them wired or not is exactly what I wanted from headphones. I can use them to plug into airplane monitors, my external desktop mic while gaming, and my laptop if needed. All while having the option to go wireless if needed. Coming from the Bose QC35ii, the fact that these headphones dont fold up is slightly annoying, but its not the end of the world. The gestures on the earcup work the way theyre supposed to and the passthrough is nice if you need it. Battery is hardly ever an issue. Only once has it needed to be charged at an inconvenient time (and thats bc I hadn't charged them in 3 weeks).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality, Weight
LOVE these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these a few weeks ago and I love these, they are every light and fells comfortable for long periods of time. The ANC on these is very good as well, I wear these at university all the time and I can attest these are amazing, much better than my AirPod Pros that I used to use for studying and writing papers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elliot, You've made the right move! It is delightful to hear that you are loving your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Craig
- Pros mentioned:Bass, Battery life, Sound quality
Class-leading over-the-ear headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair of headphones I have ever used or owned. Audio quality is without equal. The bass is measured and enjoyable without being overbearing. Clarity and detail are exceptional. The battery life is outstanding. I do, however, wish these were water resistant. Sony needs more songs available in 360 Reality Audio to make that a compelling draw. It didn't make me want to keep Deezer Premium. I went back to my traditional plan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VSherry, Fantastic! We're very pleased to know you're enjoying the excellent audio quality, bass, clarity, outstanding battery life, and the industry-leading noise canceling feature of your new Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
The best headphones! And I’ve tried a lot of them.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Sony WH-1000xm3s. I loved the sound quality and noise cancellation, but as a glasses wearer my head would start hurting if I wore them for too long. I then turned to Bose’s QuietComfort but ended up returning them immediately because the sound quality and noise cancellation just didn’t match Sonys. So I decided to try the XM5s and they are truly the best headphones I’ve had. As comfortable if not more so than the Bose headphones, but with a far superior sound quality and noise cancellation. (So if you’re on the fence between the Bose and the Sony, go with the Sony!) My only very nitpicky complaint is that the microphone only works via Bluetooth, so if you’re using these headphones wired the microphone won’t work. Although this is probably not an issue for most people. And while some people don’t like that they don’t fold up I don’t mind and think the non-folding structure probably helps them feel more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraV, We're truly happy that you love the excellent noise cancellation and incredible audio these headphones deliver. Please be advised that the microphone function of the headphones is disabled when using the supplied cable. Use the mic of your source device. These can be used with glasses. The WH-1000XM5 fits snugly around your ears. Unfortunately, they don't fold as they do in the XM4. For comfort, try adjusting the headband and the earpads properly. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for trusting Sony! -Jess
- Pros mentioned:Sound quality, Weight
Worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s overall great quality! The sound is very clear and the controls are accurate. I don’t have many accidental control changes that are not intentional. Being lightweight makes them perfect for weightlifting and running. All of my technology has been Apple so I was nervous to step out. I do not regret my decision in the slightest!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatalieH,
What incredible feedback! It's fantastic to hear you're loving the overall great quality of your WH-1000XM5 headphones, especially the clear sound and accurate controls that prevent accidental changes. We're particularly pleased to know their lightweight design makes them perfect for activities like weightlifting and running. Thanks for choosing Spny.
-Eliab
- Pros mentioned:Comfort, Sound quality
Solid 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Good sound quality and very comfortable to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiltonC,
Thank you for choosing Sony!
We couldn't be happier to hear that your WH-1000XM5 headphones provide excellent sound quality and comfort. Your feedback encourages us to keep delivering products that enhance both your listening experience and daily comfort.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the use of these headphones. I was able to pick these up to replace some older Sony headphones and can’t look back. The headphones are comfy and sound awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MontehH!
We are absolutely delighted to hear how much you are loving your new WH-1000XM5 headphones and that they are such a great upgrade from your previous pair! It's rewarding to know that you find them both comfy for extended use and that the sound quality is awesome.
We appreciate your loyalty to Sony and are thrilled we could deliver an experience you "can't look back" from!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool item , good sound good battery life . Recommend product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PurnasekharP,
We feel privileged to know that you are enjoying the sound quality and battery life of your WH-1000XM5 and that you're happy to recommend them!
The excellent sound you mentioned is the result of our 30 mm precision-engineered driver unit, which features a unique carbon fiber composite dome to improve high-frequency sensitivity for more natural, detailed audio. To keep that premium sound going, we designed these headphones with up to 30 hours of battery life even with noise canceling on. Plus, for those times you're in a hurry, our quick charging feature gives you up to 3 hours of playback from just a 3-minute charge with a compatible adapter, ensuring your music is always ready when you are.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these every day. Super comfortable, fantastic noise cancelling, quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarinaG,
We could not be more pleased to hear that you are enjoying your headphones every single day! It is wonderful to know that you are experiencing the full potential of our Integrated Processor V1, which delivers unmatched noise cancelling, alongside the specially designed 30mm driver unit that provides exceptionally clear and natural sound quality.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Bass, Sound quality
Sony did a good job with these.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really an audiophile, more so an audio snob. I care more about the audio quality of a game, movie, song than most other things. My previous headphones were v-moda crossfade m100s, which still work btw 10 years later. I wanted to move onto wireless headphones as the convenience is great. The active noise canceling is awesome and the sound quality of these headphones is awesome. Sony has always been a great company, imo, and they have always done one thing well with audio, and that is bass. The bass out of these headphones is well done and refined. Not over powering, nor dull. The highs and mids are just as good as the vmodas as well. Good job Sony, these are awesome headphones. Oh! The app with the equalizers and such is great, and the hand gestures and features is really cool.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenG, awesome! We're glad you like our product! Thanks for choosing Sony. ~Earl