Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10890357
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony Headphones (REAL REVIEW)
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super amazing! I love them so much! Gym work business they are great for anything yall!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnorHussong, we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Quailty is excellent. Sound quality great
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing top quality I have zero issues with these headphone anyone who chooses to make the purchase will not regret it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorS, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife so she can listen to music or watch TikTok’s and I can watch tv or play video games in peace without her complaining about the noise and it does a great job at that! She doesn’t even hear anything through them and even I checked them out and they were great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariano153, We are happy to hear that you like the noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, definite improvement over last model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ortega95, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! The specially designed 30mm (precision-engineered) driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound. -Carl
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are as great as people say they are and I would definitely recommend them. The only issue I have is that the disconnect and reconnect if I’m using them for my work laptop and my phone is near by. It’s annoying during a meeting
I would recommend this to a friend- Pros mentioned:Sound quality
Sounds like a dream!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit with great sounds. Makes you feel like like you’re in a personal surround m sound theater. Easley paired with my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddyJ, We're pleased to hear that you like the fit and audio quality. Thank you for choosing Sony. Erin
Awesome!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! They are great for working out or toning out lol great buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrookeJ,
It makes us really happy to hear that your headphones are the perfect companion for your workouts and for "tuning out" the world when you need to. Providing that balance of reliable performance and immersive noise cancellation is exactly what we aim for.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
The Best Ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing headphones. I originally had the mark 3s and I thought those were amazing headphones. These, mark 5s are even better in sound quality and they do a good job to function as Bluetooth headset for calls. A bit expensive but worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImReviewingIt, We're glad that you like the sound quality and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise cancelling. Used it on a cross country air trip and the noise cancellation was excellent. Gesture control is very convenient. Music quality is superior to most others I have tested.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGsoundbar, Amazing! We're glad that you are enjoying the sound, noise canceling, and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Wonderbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXTREMELY HAPPY. Much better build quality compared to the Beats. Went through 3 Beats and finally made a switch. and extremely happy with the ease of use, quality, fit, value and SOUND quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baba,
Great! We are very delighted to hear your satisfaction and happiness with our WH1000XM5. We're glad that you made the right choice in getting our XM5 and it's nice to hear that you are very happy with the sound quality, comfortability and value. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Good sound slightly annoying build
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but ever dependent on the EQ settings it seems. You have to take the time to tailor the experience to how you want to experience sound with the companion app. In terms of build it is aesthetically pleasing but smudges easily. The cupping around the ears is also prone to become wet from sweat.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony XM5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones have great sound quality for everyday users. Most advanced adaptive noise cancellation in its class. As for connectivity with Apple it can’t real contend with headphones like AirPods Max or Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarionM, fantastic! You've certainly made a great choice! We're truly happy to hear about your satisfaction with the amazing sound quality and exceptional noise canceling feature of your WH1000XM5. Thank you so much for your purchase and for choosing Sony! - Romeo
Superb headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great discount. A step above their previous model
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MikeC,
Thank you for choosing Sony!
We’re elated to hear that you appreciate the WH1000XM5 headphones and the value they offer. Noting the advancement over the previous model encourages us to keep innovating and delivering superior audio experiences for our customers.
Best regards,
-Fred
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! I love them! The connectivity isn’t always great but overall I really enjoy using these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebA, Thank you for the amazing review! We're glad you love the overall features and functionality of your Sony WH1000XM5. Please set the headset to “Priority on stable connection” using the Sony | Headphones Connect app to ensure optimal Bluetooth connection. Hope this helps and thanks for choosing Sony! -Sam
Good pair!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been the best over the ear headsets I’ve bought. They’ve held up really well. The only thing I would change would be if I could fold it down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hannam, Excellent choice! We are so glad to hear that you are enjoying your new WH-1000XM5! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great for Office Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. The noise canceling doesn't silence everything for me with my glasses and long hair, but it definitely makes all the sounds more manageable. The option to enable and disable noise canceling at the push of a button is also very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johann, We are glad that you now have a great pair of good headphones for your office work. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Perfect for everyday headphone users
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using sony headphones for as long as I can remember and when my last pair were getting worn and losing their quality, I picked these up without even a second thought because sony as mastered the headphone game
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, KodyF! It brings us great joy to hear about your long-standing loyalty to our headphones.
Your trust in our brand is the highest compliment we could receive, and it's a testament to our commitment to mastering the headphone game. We designed the WH-1000XM5 to build upon the legacy of our previous models, delivering our best noise cancelling and exceptional sound quality yet. It's truly rewarding to know that you picked them up without a second thought, and we're confident they will provide you with a premium listening experience for years to come.
Thanks again for your continued support and for being such a valued Sony customer!
Best regards,
Gus Sony Social Media Team
- Pros mentioned:Sound quality
Pretty neat sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really responsive. Amazing sound. Walked down a busy street during rush hour. All I heard was my music. I am worried about the material in regards to the cushion. Sweating while walking can damage them so try and keep them dry. Works great with my galaxy. Download the app to utilize the headphones full potential.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayRay, Thank you for the 5-star rating! We're glad you like the amazing sound quality, responsiveness, industry-leading noise cancelation, works great with your smartphone, and the Sony Headphones Connect App that lets you customize the sound levels to suit your music. We also appreciate your feedback regarding the quality of the material of the ear cushion. And yes, please make sure to keep them dry after use to avoid damage.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, I expected the sound to be better but I use it a lot, for gym, work, etc. For the price, its a 4 star
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoxxedYouUp,
We are pleased to learn that your WH-1000XM5 headphones have become such a versatile part of your daily routine, from your workouts to your professional life. We would like to mention that you can further enhance and personalize your audio experience by using the Sony | Sound Connect app. Within the app, you can use the Equalizer settings to choose from various presets or manually adjust the frequency levels to find the specific sound profile that resonates best with you.
Thank you for trusting Sony.
Best regards,
Dominick