Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10938526
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, quality, and compfort! Watch for sales and grab them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodzilla1126, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with great sound quality that is customizable to your liking
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TinaC,
Thank you for choosing Sony!
We're thrilled to hear that you're enjoying the WH-1000XM5 headphones. Outstanding sound quality and customizable audio are at the heart of what we aim to deliver. With the Sony Sound Connect app, you can tailor the sound settings, including EQ and Adaptive Sound Control so you get the listening experience that fits your preferences.
Best regards,
-Fred
- Pros mentioned:Comfort, Weight
Headphones - a must get!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best and very light weight and so comfortable. I highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sjbs, Good to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
Great headphones very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and the Sony sound app Lightweight, very comfortable
I would recommend this to a friend - Pros mentioned:Sound quality
Design Flaw
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with the time I had with these headphones I can say that they are a really good pair of headphones in terms of noise cancellation and amazing sound quality, however this product does have its fair share of drawbacks. The material that it is made out of makes it easy to break, although I have not broke my pair of headphones, there has been a design flaw that I have unfortunately come across. The design flaw are the hinges that connect the headband to the headphone cups and they tend to break easily without any external factors that caused it to break. I have researched about this problem on the internet, and this is a common issue that has not yet been resolved. There are numerous complaints about these headphones and their poor durability. I only had them for about 6 months, I put them on and then all of a sudden they are broken. I am actively trying to get them replaced, fixed, or refunded because this is not any of my fault rather Sony's fault and they are being difficult. If you are having the same issue file a complaint with the BBB (Better Business Bureau) and explain the situation. If you took the time to read this, please reconsider buying this headphone there are plenty of other options available, thank you!
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great sound reproduction and noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
The
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound and comfortable, liitle tricky using the touch panel though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Excellent Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Great battery life and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user, We're glad that you like the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Wonderful
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product comes packaged in its own sleek carrying case, its not the most elegant but it will work incredibly well if you do not want to spend money on a different one, or as a place holder until a different one comes in. The sounds quality is amazing, absolutely top of the line comapred to any other retail marketed headphones out there, Bose, Apple, Beats, JBL, and other Sony products.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice Dylan! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, nice aesthetic, but bulky but it’s ok, noise cancelling is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. AntonioA,
Thanks for the review! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes.
Thanks for choosing Sony, have an outstanding day!
-DiegoV
- Pros mentioned:Sound quality, Weight
Student review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Little pricey but really good sound quality. They feel light weight as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AB321, Great! Choosing these headphones will definitely be worth it. It's amazing to hear you are satisfied with the incredible audio and you like the lightweight design of the headphones. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for giving the product a perfect rating and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound quality and noise cancellation of these headphones and recommend them to all of my friends. Sony really outdid themselves on the XM5s, the 4's were great, but this pair is next level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanEn, Great! We're glad that you like the sound and noise canceling function, Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and the ANC and Ambient sound are excellent, the only problem i have that they only pair to teo devices at a time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior, Great! We're glad that you are enjoying the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound qualityCons mentioned:Price
Very Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, chord or wireless. Good build quality and excellent sound, but slightly overpriced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigGreg,
Thank you for the review and we're glad to hear that you like the sound and build quality of the headphones. Your feedback is greatly appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony does not disappoint
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for some time now and I have no regrets. The best ANC I have had has been with these and the ambient is even as good. I have switched over to headphones from earphones because all of them have fallen out of my ear no matter what the design was. Only thing I do wish was that the touch controls were on both sides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jandro, Great! We're pleased to hear that you like the noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, really nice feel on head and ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CanonL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best I have ever owned- usually have always purchased beats but these are definitely a new favorite- have had for two years- still going strong
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaC,
Thank you for sharing your experience with the Sony XM5 Headphones! It’s wonderful to hear they’ve become your new favorite.
We’re thrilled you’re enjoying them and hope they continue to deliver exceptional sound and comfort for many more years.
Thank you for choosing Sony! -Maria
- Pros mentioned:Sound quality
The best ones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BEST ones! Don’t think once just buy them! Great quality!
I would recommend this to a friend - Pros mentioned:Sound quality
Crazy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth each penny, the sound quality is crazy and the great experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MohithSaiTiruveedhula,
Thank you for choosing Sony!
It's fantastic to hear that you're having such an enjoyable experience with your WH-1000XM5 headphones and that the sound quality has truly impressed you! We're delighted that our product has made a positive impact on your listening experience. Keep enjoying that amazing sound!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Stylish yet comfy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Great sound quality and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice pdm01! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl