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  • Front. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Angle. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Left. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • SONY NFL OFFICIAL HEADPHONES OF THE NFL
  • Alt View 18. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Alt View 19. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 47 seconds
  • Must-Have Headphones For Music Lovers video 1 minutes 02 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM5/B
SKU:
10938526
Highly rated by customers for:
$269.99
Save $128.01
The comparable value is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6398 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent sound quality of these headphones. They also highly value the incredible comfort, great battery life, light weight, and appealing design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 6,398 reviews
  • Pros mentioned:
    Sound quality

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy sony great sound and noise canceling, very clear sound

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertR, thank you for your wonderful feedback! It brings us great joy to hear that you appreciate the exceptional sound quality and noise-canceling features of our WH-1000XM5 headphones.
      With advanced noise cancellation and crystal-clear audio, these headphones are designed to provide an immersive listening experience.

      We are grateful for your support and hope you continue to enjoy your Sony products!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Really good just a bit pricy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sound quality overall is great, ambient noise is good just you need to lower music volume, the touchpad on the right headphone is my favorite feature, one complain i have is that the ear foam is not thick enough but overall if you have spare money i would definitely recommend these.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroR, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Amazing gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my dad, he loved it And the noise cancelation works a little TOO well lol (these are worth it when it’s on sale though)

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, NathanC!

      What a wonderful Christmas gift! We are so glad to hear your dad is loving his new WH-1000XM5 headphones. It’s great to know the noise cancellation is performing so well for him—we take that as a huge compliment!

      Welcome to the Sony family, and we hope your dad enjoys many hours of peaceful listening.

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Best ANC of all headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great set of headphones. Been enjoying sound quality. However out of the box you will need to play with the eq to get the perfect sound for you. Noise cancellation is really great on this compared to my old bose.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luffy30000, Thank you for sharing your positive experience with your Sony WH1000XM5! We're glad to hear that you're enjoying the great sound quality and noise canceling feature of these headphones. And good to know that you were able to find the perfect sound by adjusting the EQ using the Sony Headphones Connect app. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Much better than previous version

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! The sound quality and mic quality are outstanding. Kind of bulky compared to the last generation. Wish the hand gestures were somewhat customizable. Pricy but worth it especially if your in an open office floorplan or frequent traveler

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    XM5's beat M&D headphones in almost every way.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on a whim and I gotta say, I really liked them. I returned them because I also ordered at the same time a pair of M&D headphones at $600.00. Being a bit of a snob I kept the M&D headphones instead. I've regretted it ever since.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BorgasSchmorg, We appreciate your feedback. While we're glad that you like the hXM5, we regret to hear that the headphones had to be returned but we hope you'll consider getting these again in your future purchase. Thank you. Regards, Erin Sony_US

  • Pros mentioned:
    Sound quality

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good quality and exactly what you pay for

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertoM,

      Thanks for your concise and positive review of the WH-1000XM5 headphones! We're delighted to hear you appreciate their excellent quality and can confirm they're a great investment.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Sounds like im blocking the world

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first put these headphones on, I’m gonna tell you right now you can’t hear nobody wants to turn these on the world around you just silent that’s to me everyone have their own opinions but when I put these on, I feel like I am inside of a bubble, where no one can pop it and disturb me from it

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chigga901, Amazing! We're very happy to hear you're enjoying the excellent noise cancellation of your new Sony WH1000XM5.
      The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Get them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones you can possibly get! Love them and even use them for the gym. They are not sweat resistant, but as long as you wipe them down and not do a crazy sweating workout you’ll be fine. Sound quality is amazing, even grabbed a pair for my wife

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresV, Awesome! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Epic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality and comfort. Best headphones I have owned.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jarvis, Thanks for the feedback/review. We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Fire

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Headphones Out In The Market,Hands Down Noise Cancellation The Best 7yrs Strong

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelD,
      Thank you for taking the time to share your thoughts with us. It is truly wonderful to know that you consider the WH1000XM5 the best headphones on the market! We're also so glad to hear that the noise cancellation has been outstanding for you over the past 7 years. Thank you for your long-standing support!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Great Noise Cancellation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphone Set Love The Noise Cancellation features and the audio quality

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony, thank you so much for the 5-star review! We are immensely pleased to hear that the Sony - WH1000XM5 have been such an excellent option for you. With their industry-leading noise cancellation and magnificent sound engineered to perfection, these headphones are designed to elevate your listening experience, whether you're commuting, working, or simply unwinding with your favorite tracks. We appreciate you choosing Sony and hope you're loving every minute with your new headphones! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything I was looking for, excellent noise canceling and volume 10 out of 10. Only thing I would like is more bass but that doesn't mean these are bad. I really like the feel of quality and hard shell case definitely a good product.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielM,
      Perfect! We're glad that you are pleased with the sound quality, noise canceling feature and the hard carrying case. Your feedback is highly appreciated. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Sony WH-1000XM5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, comfy on the ears. Loe the new design,

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler, We're glad that they fit well and comfortable on the ears. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Great Audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have super impressive sound. I didnt have super high hopes on the noise canceling feature but i have to say, its far better than my airpods! Just wish i had caught them when they went on sale a few weeks after i had purchased!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, techjunkie! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Sony review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones were terrific at first until it started to give me headaches and ear pain when I use it for 2-5 hours. Over all, the sound quality and connectivity was amazing. I would recommend if using to the gym, having a walk, etc. Don’t have the volume to high people could hear what you're listening too.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahM, We appreciate your feedback and we're glad that you like the sound and connectivity. There are several reasons why your ears may hurt when putting on or wearing headphones:
      You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.
      Note: Try lowering the volume or take a break from wearing them for a while.
      How long have you been wearing the headphones? The longer you wear headphones, the more your ears may hurt.
      Note: You may need to limit your headphone usage.


      Should you need further assistance, please email us at socialsupport@am.sony.com.

      Regards,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sound is amazing, definitely recommend to purchase.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    good quality head phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good quality headphones. Purchased at Best Buy for the warranty plan,as Sony's is absolutely worthless

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryK, We are glad to hear that you are happy with your purchase. Thank you for choosing Sony.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    The Best Xmas Present Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did it this time. I use it everyday. Connectivity is very quick. Noise cancellation blocks everything.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swirl,

      We’re so happy to hear your Sony WH-1000XM5 headphones made for the best Christmas present ever! It’s great that you’re enjoying the quick connectivity and powerful noise cancellation. Enjoy your daily listening!

      Thank you for choosing Sony!
      -Maria Sony_US

  • Pros mentioned:
    Sound quality

    Great option for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, missing the feature for air of the x4 but so far amazing

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPSR! Thank you so much for your feedback! We are truly wonderful to know that you're enjoying the sound quality of the WH-1000XM5. We appreciate your thoughts and will take them into consideration as we continue to improve our products.

      These headphones are designed with advanced noise-cancellation technology and exceptional battery life to enhance your listening experience.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

Page 146, Showing 2,901-2,920 of 6,398 reviews
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