Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10938526
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones I ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling along with music or video can cancel out almost any noise. Perfect for studying, long lasting battery and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikS, We're pleased to hear that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality, Weight
Comfortable and Sounds Better than Expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear, and sounds great. Lightweight too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CRache, thank you so much for the fantastic 5 star review! We're happy to hear that you are enjoying our industry-leading noise cancelling WH-1000XM5 headphones. They have been engineered to perfection to deliver magnificent sound and comfort, we really hope this continues to be a pleasant experience for you! Thanks for choosing Sony, regards. -Dominick
- Pros mentioned:Comfort
Comfort and Style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most comfortable headphones! Sleek, neutral, and chic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sara,
Thanks for sharing your thoughts with us!
It brings us great joy to hear that you love the look and feel of your WH-1000XM5 headphones.
Thank you for choosing Sony!
Kind regards,
Estefany
- Pros mentioned:Battery life, Comfort
Best Everyday Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for almost 3 years and I loooove them!! These are my everyday headphones and I’m so glad I got them. They are super comfortable and the battery life is amazing. They also charge SO fast. They are exactly as advertised. 10/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-1000XM5, Ally! It brings us great satisfaction to hear that they’ve become your everyday companion and that you’re enjoying the comfort, outstanding battery life, and quick charging. Knowing that the headphones have lived up to your expectations for nearly three years means a lot to us. Your feedback truly motivates our team to continue delivering products that bring joy and reliability to our customers’ daily lives. Thank you for being part of the Sony community and for choosing us!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Buy Sony Best Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, best noise cancelling product out there for sure. I work in a very loud environment and when I am on the people with people they can’t even hear my background at all. Easy to use lite weight multiple noise cancelling options. I actually love this headphones so much I brought the earbuds too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamarioB,
Thank you for choosing Sony!
We're thrilled to hear that you find them to be the best noise-cancelling product available. It's fantastic that they effectively block out background noise in your loud work environment, allowing for clear communication. We're also glad you appreciate the lightweight design and the variety of noise-cancelling options. It's wonderful to hear that you loved the WH1000XM5 so much that you decided to get the earbuds as well!
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
100% worth the investment
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most phenomenal headphones! They are not only comfortable but have an incredible battery life, but are the best noise cancelling headphones I’ve tried. Even compared to the AirPods Pro and air max pro headphones, these are THE BEST.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyleC, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top-tier headphones! The noise canceling and sound clarity are next level. Super comfortable to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GunelB,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the top-tier performance of the WH-1000XM5 headphones. Knowing that the noise canceling and sound clarity elevate your listening experience, along with the comfort for extended use, truly means a lot to us. We appreciate you taking the time to share your positive experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, and the noise cancellation is also great. If you are considering them for workouts, they did not work well for me. Due to the soft fit, they tend to slip off constantly during gym training. However, it is hard to call this a downside, as these headphones are not positioned as workout or gym headphones. Overall, I am very satisfied with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your excellent review, Yehor!
We are thrilled to hear that you are very satisfied with your WH-1000XM5 headphones and that you find both the audio quality and the noise cancellation to be great.
We also appreciate your valuable feedback regarding gym use. You are correct; while they offer superior comfort for daily use and travel, we do recommend models with a specific IP rating for heavy workouts.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Worth the hype and money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphone. I had always loved xm4 the noise cancellation and comfort is best among all. I really wish that it was disable but the cover makes it ok. Of course the sound the control and battery life is best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MayorinnaG Awesome! We're delighted to hear that you like the noise canceling, comfort, sound, and battery life.The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Bass, Sound quality
Pricey, but great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased during a good sale. The audio and software that comes with the headset is definitely what you paid for. Has a great bass and I really appreciate option that keeps the sound less than 70 dB for your ears. Compared to the other headphones at this price range, I like the build quality and material on these, note the leather does have an oil residue from hair if wearing them for a while. Overall, you can definitely get a great pair of headphones for cheaper, (XM4s are cheaper and as good), but these do live up to its price as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user787785, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case and the design of the headphones are very nice. The sounds is amazing and the noise canceling is awesome. Doesn’t have the background noise canceling for the mic which is a bummer. The battery life is good as well. Over y’all happy with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jrex, Awesome! We're glad that you like the sound quality, case, design, noise canceling function, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound and comfortable wear, everything it claims to be
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CrystalM,
We are elated to hear that your WH-1000XM5 is living up to its reputation! It is wonderful to know that you are enjoying the clear sound quality and the comfortable design. We strive to ensure our products deliver exactly what we promise, so hearing that they are "everything it claims to be" is the best feedback we could receive.
Thank you for making Sony a part of your daily listening experience.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Solid all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sound canceling works well, sound is best in class as would be expected from Sony. The fit is very comfy and battery life is excellent. I aiuld definTely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jbender, this is great! We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Great noise canceling headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! So comfortable and excellent noise canceling, great connectivity and amazing battery power, i use it for lectures and walking just amazing !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DAY1128, Amazing! We're glad that you're enjoying the noise canceling, comfort, connectivity, and battery life. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Best Headphones I've Owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and very flexible EQ. Very easy to connect to Samsung Galaxy phone - stays connected and doesn't have issues with other Bluetooth devices (i.e., Galaxy Watch). The noise cancelling is very good - can barely hear anything on an airplane when it is enabled. The battery life is also excellent. I think it is around 30 hours on a full charge. The included carrying case is also pretty nice and is protective enough. The only thing to be aware of is that the active noise cancelling feature does have that pressurized feeling. It isn't as bad as some other devices I've used (i.e., in-ear Galaxy Pods/AirPods, etc.), but it does give me a bit of a headache if I use it for more than a few hours at once - thankfully, its easy to turn off, and the headphones are pretty sound cancelling even without it on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad, We're glad that you like the sound, EQ, ease of pairing, battery life, and noise canceling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
SH! Noise-Cancelling Sweet Sonic Sounds from SONY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones set a high bar for competitors to emulate. Pristine audio, thunderous bass with sparkling high frequencies are sure to delight even the most ardent stereophile! The golden silence achieved by activating the Noise-Cancelling option is as peaceful as early morning by a babbling brook! Sculpted in a beautiful frame, these discrete wonders of pure audio are distinctive, without being pretentious. That sound... Oh, my... that sound... is absolitely phenomenal!! SONY - WH-1000XM5 earn my highest recommendation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gadgetguy11, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
WH-1000XM5 Upgrade from WH-1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the WH-1000XM3 before these and thought they were really good. The noise cancelling is much better and I think the sound is too, especially with the Sony Headphone app. They are also very comfortable to wear. The only negative I have is that they don't fold up like the previous model, resulting in a larger case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff It's good to hear that you are enjoying the sound quality and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:ComfortCons mentioned:Portability
Sony over the ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. Very comfortable easy to wear. The only issue is they don’t fold down so the carry case is larger than some other brands
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobbygi11,
Thanks for the excellent review! We're beyond pleased to hear you're enjoying the comfort and overall performance of the Sony - WH1000XM5 headphones.
You've highlighted one of the key improvements we focused on with this model: the new design is exceptionally comfortable for long listening sessions, which is perfect for travel, commuting, or just relaxing at home. The sleek, lightweight build and new headband are crafted to fit securely and comfortably, making them easy to wear all day.
We appreciate your feedback on the case size and we're so happy you're loving the headset. Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Love the Sony XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! For a very brief moment when I put them on I feel a slight discomfort on the top of my head, but then its perfect. No more discomfort. Just did 45 min on treadmill and they are amazing. Sound quality is great, phone quality is very good. I prefer these over the Bose due mostly to the call quality.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Sony XM5 Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, very lightweight and comfortable, plus the amazing noise-canceling features work like a charm. My favorite part though is the touch controls. The right earpiece is an invisible touch pad. So searching around for buttons is not required like with most other headphones. Just use swipe or double tap commands to control volume, pause, skip tracks, etc. Also when you cover the right earpiece with your hand, it disables noise cancelling and lowers the volume on your content so you can easily hear plane announcements, or have a conversation with another passenger or the flight attendant, Taking off the headphones will pause your content, and it starts right back up when you put the headphones back on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality, noise canceling, lightweight and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David