Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10938526
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Holy sony
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great they sound great the case is great tony the tiger says they're grrrreat. Seriously though, they have amazong sound and sre very comfortable. Get them. Now. What are you waiting for? Stop reading this amd go buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loco, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
True noise canceling headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase, fell in love with Sony headsets. If you value high quality noise canceling headphones then don't even bother with other brands. Handwashed the case wigh no issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your wonderful experience with the WH-1000XM5, NinelM! We're thrilled to hear that you’re enjoying the high-quality noise cancellation and that our headset has become your top choice.
Regarding your mention of handwashing the case, we appreciate your attention to keeping your accessories clean. While it’s important to maintain your headphones and their case, we recommend following Sony’s official care instructions to ensure long-term performance and avoid accidental damage. For most Sony headphone models, it’s best to clean cases with a dry, soft cloth, and to avoid submerging them in water or using harsh cleaning agents, as some cases may not be water-resistant and moisture could lead to malfunction or affect their longevity.
Thank you again for your feedback and for choosing Sony. We hope your WH-1000XM5 headphones continue to provide an exceptional listening experience!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Amazing wireless headphones
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, super sturdy, and amazingly warm sound signature for the price. These are by far the best wireless ANC headphones I've used, blowing the AirPods Max and Bose QC45s out of the water.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffrey, Thank you for the positive review! We're glad you like the comfortable fit, super sturdy built quality, warm sound signature, and overall performance of your Sony XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Good options if you lookind for everyday headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my nephew. I like the quality of the materials, it is proof of damage if you bend it. Nice sound. Far better than Sony - WH1000XM4. The weight is very light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmytro, Excellent! We're also glad that you like the quality of this headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Sony is the GOAT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these , great noise cancelling, insane battery life. And love the software that you can download on your phone for hearing protection etc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tpatt, We are glad to hear that you are happy with the noise canceling and battery life of your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the XM4. I loved those, but the 5’s are an upgrade in sound and comfort. I have big ears and these fit my large nogin better.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, GregE! Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Bass, Sound quality
Just dope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just dope….if you’re a bass head and like quality, get these! The noise cancellation is second to none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuvertH, We're glad that you are enjoying your new headphones. Thank you so much for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Sony WH-1000XM5 earphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio, it’s easy tu use, the battery life it’s good and recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rigo, Thanks for the 5 -star rating! We're glad you are happy with your new headphones. Enjoy and thansk for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Great except for build quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort and sound are outstanding, truly amazing. I returned them because the arms slid too easily and I had to adjust them each time I put them on. Really disappointing for the price, but if you don’t mind this then definitely buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS,
Thanks for sharing your review and experience with the WH1000XM5. We're glad that you like the comfort and sound quality of the headphones. It's unfortunate that the headset was returned. Your feedback about the design is greatly appreciated. For optimum fit and comfort, it is recommended to wear the headphones properly and adjust the headband depending on your head shape.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
- Pros mentioned:Comfort, Sound quality
Great product. Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thé sound quality is awsome. The noise cancellation is amazing. Very confortable. I love the case. The battery life could be better. Overall, I recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosemaryC, We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
best headphones ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product, great quality and sound and top notch noise cancelling. It feels very light when wearing. i highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noel, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Weight
Headphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and very comfortable! I like how it connects easily to any of my Bluetooth devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PennyN, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Teenager loves them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your teenager is wanting air max’s and you can’t afford them or see spending that much money on headphone. These are definitely worth half the price of maxs! Give them a chance!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VanessaM,
Thank you for choosing Sony!
We’re excited to hear you recognize the value and quality of the WH-1000XM5 headphones as an excellent option. They’re designed to deliver premium sound and comfort at a great price point, making them a smart choice for those looking for outstanding audio without the higher cost. We appreciate you sharing this thoughtful recommendation.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
The best so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to BOSE 700, Sony GH-4 Comfortable for hours of wearing, sound quality is good but too flat, noice cancelling is great. Built quality is good as well. A few times had an issues with connection and n/c, was resolved by turning off/on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, Great! We're glad that you are enjoying the features, battery life, and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
sony xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale. Unlike some other reviews, the hinge is sturdy. I really like the battery life over anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Joojoo!
We are so pleased to hear that you are enjoying the WH-1000XM5 headphones, especially noting the fantastic battery life. We designed these headphones to provide exceptional, long-lasting power so you can enjoy your audio for extended periods without interruption.
We also appreciate you sharing your positive experience regarding the hinge's sturdiness. We are constantly focused on creating durable products built for real-world use, and it is great to hear your observation supports our build quality.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and Noise cancellation, can’t really ask for anything more. Only drawback is if you’re an IPhone User the connectivity isn’t as flawless as with other Apple devices, but that’s just Apple taking advantage of the lax US consumer protection laws
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlenT,
Thanks for the feedback! We're so happy to hear you're loving the WH1000XM5 headphones!
Totally agree, the sound and noise cancellation are top-notch. As for iPhone connectivity, experiences can vary, many users still find it works well, but we know every setup is different. Thanks for sharing yours!
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Sound quality, Weight
Great product and light weight
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using only for a week, Sound quality is great. Very light weight and spatial sound is good. What’s annoying, auto pauses music even if Im humming a song, have to figure out to stop that!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Planet51, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
One of the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Good durability. Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mann,
Very nice! We're happy to hear that you like the sound quality, durable design, and comfortable fit of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
XM5
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones in terms of quality I have ever had. Switching from AirPod pros to these (sick of in ear headphones) and they have blown them out the water by a mile. Go buy these immediately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JakeF, Good to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and they fit great. Sounds perfect! thanks!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnneA, Thank you for the wonderful review! We're glad you like the excellent sound quality, exceptional comfort, and you appreciate the Smoky Pink color of these Headphones. It sounds like we hit the mark with the WH-1000XM5. Thanks for choosing Sony! -Jess