Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- |
- SKU:
- 11126757
Customer reviews
Rating 4.6 out of 5 stars with 6240 reviews
(6,240 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
these headphones are worth the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits comfortably over the ears, noise-canceling works really well and sound quality is great
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cooper, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Its good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and how comfortable they sit on my ears. Wish i didn't have to download an app to use but very small inconvenience for me.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but worth it and they work with my PlayStation! Crazy sound quality and I love the app you can use to change the equalizer, noise cancellation, etc.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynn, Thank you for the great review! We're pleased to hear that you're enjoying the ease of use of the app and excellent sound quality of your Sony WH1000XM5. And good to know it works great with your PlayStation. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
light weight and good sounds, not hurting my ears.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best noise cancelling headphone compares to other brands that I had tried, I had to returned other headphones, and tried this one, I loved it a lot.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hoangbenno,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
10/10 would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a holiday splurge gift for my best friend and I cannot stress how much she truly loves them. The compatibility features worked well on both my iPhone and her Android without any issues and the noise cancellation on these is incredible!!! Definitely see what the hype is all about and after trying them out a few times, I would definitely buy these again for myself.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christine, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect noise cancelling headphones! Worth the price!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your fantastic feedback, QR315! We're thrilled to hear that you're enjoying your WH-1000XM5 headphones and that the noise cancelling performance has exceeded your expectations. Delivering top-tier noise cancellation and premium sound quality is our priority, and it's great to know you feel they're worth the investment. If you ever want to explore more features or have any questions, our team is always here to help.
Thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fire
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Headphones Out In The Market,Hands Down Noise Cancellation The Best 7yrs Strong
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelD,
Thank you for taking the time to share your thoughts with us. It is truly wonderful to know that you consider the WH1000XM5 the best headphones on the market! We're also so glad to hear that the noise cancellation has been outstanding for you over the past 7 years. Thank you for your long-standing support!
Thanks for choosing Sony!
Best regards,
Stephanie
Rated 5 out of 5 stars
good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great for phone calls which is what I use them for. I have still not learned everything they can do and am thankful that the app is on my phone to help learn everything it does.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience, WesleyH!
We are delighted to hear that your WH-1000XM5 are performing great for your phone calls! Clear communication is a major focus for us.
It’s also wonderful that you are finding the companion app helpful for discovering all the advanced features the headphones have to offer. There’s certainly a lot of great functionality packed into them!
Thank you again for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Clear sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was clear and headphones are comfortable. Perfect for a long air plane ride
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
That's good to hear! We're glad you like the sound quality and comfort of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony 1000-MX5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to wear on long flights.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JTST, Awesome! We are glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I Resisted, but Relented
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If been through a number of Bose and Beats headsets and can't find a single thing negative to say about this headset aside from minor os quirks. Speak to chat should default to your latest selection. I get tired of turning that off. OTHERWISE? Stellar headset with amazing options, sound, and nc.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bluehalo8604, We appreciate your feedback. We are happy that you like the noise cancelng feature, sound quality and other capabilities of your new Sony wireless noise canecling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound quality and noise cancellation of these headphones and recommend them to all of my friends. Sony really outdid themselves on the XM5s, the 4's were great, but this pair is next level.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanEn, Great! We're glad that you like the sound and noise canceling function, Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a flight so I could watch movies on my Fire tablet. They worked great! I was able to listen to my movie without having to crank up the volume. The noise cancelling was amazing. I also liked the ability to pause the movie with a tap on the headphone and turn off the noise cancelling by covering it with my hand to hear the announcements. I definitively recommend these.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chloe, Thank you for choosing Sony! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Regards,
Carl
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, very light and comfortable to wear.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimmyTurner, We're glad that you like the light and comfortable design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
If you love music, these headphones are for you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are truly comfortable and the sound quality is great. Very impressed
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tech909, Perfect! You definitely made the right choice! We're so glad you are having an enjoyable listening experience with these headphones. Good to know you appreciate the exceptional comfort that is also noteworthy. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones on the market. Comfortable and stylish.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, We're glad that you are enjoying the noise canceling function, comfort, and style. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Incredible sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound and incredibly light. Perfecr for rhe gym!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eduardo,
Great! We're glad that you are enjoying the sound quality and weight of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb noose cancelling,souns, and comfort. Definitely a good purchase.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oreck, Great! We're glad that you are enjoying the noise canceling function, sound quality, and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Noise canceling phones - best out there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these phones recently to deal with prolonged medical visits due to cancer. The hospital is busy and noisy - these phones are amazing. They give me the peace and quiet I need to get through my long days. Great value, and amazing sound quality. Highly recommend these if you travel, or just want some IAT (Independent Alone Time) with yourself! Rock on Sony.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LDMNH, We're glad that the headphones gives you peace and quiet time. We're also happy to hear that you are enjoying the sound quality. We pray with you for your fast recovery. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! Already bought 2 for the kids and buying another one for wife
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OliverC,
Thank you for choosing Sony!
We're thrilled to learn that you're so impressed with the quality of the WH-1000XM5 headphones that you've already purchased two for your kids and are now getting another for your wife! It brings us great joy to know that our product is providing such enjoyment for your entire family. We sincerely appreciate your loyalty to Sony!
Best regards,
-Fred





















