Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11126757
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Comfortable Durable and Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. the extra mics for noice cancelling are very cool. I like them better than the last sony headphones. interesting carrying case though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bacin,
Amazing! We are so happy to hear you love your new WH-1000XM5! We are also delighted to know your satisfaction with the exceptional noise canceling function, very comfortable fit & stylish design, and superb performance of these headphones. We greatly appreciate your input with the supplied carrying case.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Wholesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and how you can tune out the world around you, if you have the money its a great investment for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slade193, That's good to hear. We are glad that you love your Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the gym, fit my head perfectly and never fell off my head while jumping or doing intensive workouts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amytttt, Great! We're glad you like using these headphones for workouts and fits your head perfectly. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones really do live up to the hype. i went in a little skeptical because i wasn’t sure just how good they would be, bur they exceeded my expectations!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi anon, we're glad you are enjoying our newest industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Thank you for choosing SONY unit. ~Earl
- Pros mentioned:Sound quality
Great headphones. Little downside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound and options. Good connectivity as well. Next level noise cancellation. Only nit pick is how it goes open when on your shoulders
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntoineB, Amazing! We're glad that you like the sound quality, noise canceling function, and connectivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Comfortable and has a fantastic sound. I think it is the best in its category.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardIII, Amazing! We're glad that you like the sound quality and comfortable to use. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation. I can barely hear the jet engines when I fly. Very comfortable and beautiful sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allan, Amazing! We're glad that you like the noise canceling function and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
No issue whatsoever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are dope! If I had to complain about them, the headphones aren't as waterproof. Sound quality is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KWVY4, Great! We're glad that you are enjoying the sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
So good I bought two
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the black ones. I liked these so much I got the white one as a gift. I did drop two stars because the mic does not work with the Sony Playstation which is dumb. But it works amazing when switching from my pc and phone and handling calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MuzT!
We are so glad to hear you love the WH-1000XM5 enough to gift a second pair! It’s great that you’re enjoying the seamless switching between your PC and phone.
Regarding the microphone with your PlayStation, while these are primarily designed for mobile and PC use, you can actually use the mic with your console by connecting the included 3.5mm cable directly into your controller! For a fully wireless mic experience on PS5, we usually recommend our INZONE gaming headsets.
Thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony is the best
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome. I use them everyday before work and the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibedanielsan, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt have choosen anything better then these headphones. Absolutely amazing in terms of sound quietly and noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Infinitiq60, We're pleased to hear that you are enjoying the sound quality and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headphones in the game!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re awesome, it’s even better than the advertising
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseIG! We truly appreciate you taking the time to share your review of the WH-1000XM5 headphones.
We are delighted to hear that you think they are awesome and even better than the advertising suggests!
We hope you're getting full use out of some of the great technology packed inside, like the incredible industry-leading noise cancellation and the Speak-to-Chat feature, which automatically pauses your audio when you start talking.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones with great sound and noise cancellation. Very expensive though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Sony for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loved this product, can’t live without it. It is such a life saver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, this is great! We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sound without outside noise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with adjustable equalization with app. Outside noise diminished greatly. Only thing I miss is voice announcing bluetooth connection, battery level, power off. New model just has beeps, no voice announcements.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derm, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality in a pair of headphones. Totally worth the price If you’re looking for something you’ll use every day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CristinaA, That's great! We're glad to hear you feel that the amazing sound quality of the Sony XM5 is worth its price. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
New design same quality sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Honestly hard to notice or justify the price vs the xm4 it comes down to preference of appearance. Nonetheless you’re getting quality as always.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalvinB, Thanks for the 5-star rating! We're glad that you are still impressed with the amazing sound quality of your new Sony XM5 headphones. We appreciate your comment regarding the price and new design of the XM5. Rest-assured your inputs will not go unnoticed. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Amazing sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific improvement over my XM3!!! You don't actually hear the noise canceling sound with these headphones. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMHelden, Awesome! We're glad you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Love my Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones so far. Looks great, feels great. Sound quality is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianS, We're glad that you are enjoying the audio quality. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sounds good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it!! Sounds are good and the noice cancelling is also good !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esther,
Very nice! We're glad to hear that you love the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David