Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones for their terrific sound quality and comfortable design. The headphones are also lightweight and have a long battery life. Overall, customers seem very satisfied with these headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool item , good sound good battery life . Recommend product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PurnasekharP,
We feel privileged to know that you are enjoying the sound quality and battery life of your WH-1000XM5 and that you're happy to recommend them!
The excellent sound you mentioned is the result of our 30 mm precision-engineered driver unit, which features a unique carbon fiber composite dome to improve high-frequency sensitivity for more natural, detailed audio. To keep that premium sound going, we designed these headphones with up to 30 hours of battery life even with noise canceling on. Plus, for those times you're in a hurry, our quick charging feature gives you up to 3 hours of playback from just a 3-minute charge with a compatible adapter, ensuring your music is always ready when you are.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is a great headset. The sound quality is great The noise cancellation is just beautiful and the controls are awesome. The quality of the headset build is great. It feels good if you put them back in the case that it comes with, which is nice they will stay nice for a long time if you don’t, you can expect scratches dents in the plastic and even they can break because they are made out of plastic still a very nice headset gotta pay to play. The battery of life is very nice on these the sound quality. Can be very relaxing. We can connectivity is pretty nice too.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brayden, Thank you very much for your thorough review! We are delighted to know that the amazing features of your Sony XM5 headphones have made such a positive impression on you. We appreciate your choice of Sony, and we look forward to many years of exceptional listening experiences with your headphones! -Maria
- Pros mentioned:Comfort, Sound quality
A great pair of headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they have great noise canceling and are very comfortable. One of the best pairs I own! I debated between these and bose, ended up with these, and they have been great for airplanes, syncing over Bluetooth is pretty easy and they are comfortable for several hours without issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DJBK,
Thanks for the review and the 5-stars rating! It is most rewarding to hear how much you are enjoying your Sony Headphones and how effectively they have met all your needs! We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!
Thanks for choosing Sony, have an incredible day!
DiegoV
- Pros mentioned:Comfort, Sound quality, Weight
WONDERFUL HEAD PHONES
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundproof head set I have ever had, I tried Apple headset which were nice but heavy and way too These headphones from Sony are light weight and super comfortable. Definitely would recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyS, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best headphones hands down!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel for work and spend a lot of time on commercial airlines. These headphones were the best purchase I could've made in order to make short or long flights more enjoyable. I recently had 5-hour, 7-hour, and 11-hour flights and cannot say enough about how these headphones made the trips better. They are extremely comfortable for hours of wear. The sound quality for music and videos is fantastic. The noise cancelling is best in class - even silenced the chatty passengers near me. I even napped in pure silence with just the nose cancelling on - no music, just silence. It was blissful! Are they expensive? Yes. Are they worth it? Every. Single. Penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JefferyL We appreciate your feedback and we're glad that you're enjoying your WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Changes how you hear music from forever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am highly satisfied with these headphones my only complaints are that they cant fold and they swivel outwards from you instead of facing towards you but other than that the anc and sound quality is amazing i recommend using the app to get more out your experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Callmesanova, Thanks for the perfect rating! We're thrilled to hear that you like the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig
- Pros mentioned:Comfort, Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, great tech and noise cancellation. I look forward to resumes more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justme,
We are thrilled you're finding the WH-1000XM5 comfortable and enjoying the industry-leading noise cancellation! It is great to hear that our technology is meeting your expectations for your daily use. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony wh1000xm5 are great headphone with great battery life and sound,would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MauricioL,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM5 headphones have impressed you with their battery life and sound quality. Your recommendation means a lot to us, and it encourages us to continue delivering exceptional audio experiences that enhance your daily listening.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Smooth Listening
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really have enjoyed using these headphones so far. Excellent noise cancellation, which is my primary use for it. SO convenient for planes and trains -- and any travel in general. The battery is great, lasts very long. Sound quality is pretty great as well, though I always want it to be just a little bit louder. The microphone seems to work pretty well, I've used it for multiple conferences and work things and haven't had any complaints. A couple things that have gotten a bit annoying: 1 - Speak to Chat. For some reason, it always activates by itself and it's very annoying when you're singing along to a song and it thinks you're having a conversation with someone so it'll just pause your music? Might be a problem with the app, but it happens a lot more often than I would like it to. 2 - Heavier on the top of my head then I would like. I found my Sennheiser's to be a lot more comfortable on the head when wearing for long periods of time. After more than a couple of hours on my head it does give me a bit of a headache. Otherwise I've been really enjoying these!
I would recommend this to a friendBrand response from SonyListens
Posted .HI shelly, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Ultra Headphones are exceptional. Their lightweight design and plush materials make them extremely comfortable, even during extended listening sessions. I’ve worn them for hours without any discomfort. The sound quality is outstanding, with clear, balanced audio that enhances my music experience. Additionally, the noise-canceling feature effectively blocks out ambient noise, allowing for complete immersion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SylviaV, Thank you for your review! While your feedback appears to focus on the Bose model, we greatly appreciate your insights. If you have any specific comments regarding the Sony WH-1000XM5, we would be eager to hear them as well, as it would help us better understand how the two models compare in your experience. Best regards, -Craig
- Pros mentioned:Battery life, Sound quality
Awesome Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound Great battery life only charged it onces since i got it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RicardoC,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying the great sound and impressive battery life of the WH-1000XM5 headphones. It’s fantastic to know that the battery has lasted so long with just one charge. Your feedback encourages us to keep delivering products that combine quality and convenience.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Best Headphones Out There
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a step up from the Beats Solo I had for over 7 years. These feels more premium and the sound quality exceeds my expectations. Battery life is superb, can go almost a month without having to recharge. What I particularly enjoy is the feature to place my hand over the ear cup to temporarily enable transparency and listen to the sound around me.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. I use them everyday!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekB,
We are delighted to hear that your WH-1000XM5 headphones have become an essential part of your daily routine! We engineered these to be a true powerhouse for everyday life, so it is wonderful to know that both the sound signature and the battery performance are hitting the mark for you.
With up to 30 hours of battery life even with Noise Canceling turned on, these headphones are designed to last through long commutes, workdays, and travel without missing a beat. The high-resolution audio quality ensures that every track you listen to daily is delivered with incredible detail and clarity. We also prioritized comfort with our soft-fit leather, so they feel just as good during the last hour of your day as they did during the first.
Thank you for making Sony part of your daily listening experience.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony WH-1000 XM5 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones!! Nice, light and comfortable for wearing for long periods of time. Sound wise, a great balanced sound. The bass is a bit less than their predecessors the WH-1000XM4’s. These are my go to headphones for listening to rock, metal and country. If you prefer to listen to rap/hip hop music or just prefer heavy bass in general, then I would recommend the Sony WH-XB910N’s or their predecessors the Sony WH-XB900N’s. Where the XM5’s really excel is their noise canceling ability. The phone calls come through crystal clear as well. It’s almost like the person who you are talking to is right there. I also like that these headphones come with a nice hard carrying case to protect your headphones if you have them in your backpack or duffel/gym bag. I have owned several pairs of Sony Headphones over the years and this pair along with my XM4’s are 2 of my favorites ever. Like I said, very comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TBROWNIE72, Thanks for your feedback and insights. We're also glad that you like the noise canceling and call quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
5 out of 5 recommendation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality long battery life and noise canceling, so you can't hear the kids fight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rooster1776,
We are thrilled to hear that the WH-1000XM5 is providing the peace and quiet you need! It is great to know you are enjoying the industry-leading noise cancellation and long battery life.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were my first full over-the-ears pair of wireless headphones so i dont have much to compare it to, however i love these so far. I’ve had them for about 2 weeks and the battery life is amazing specially with the fast charging. The noise cancellation works really well i use it at work when im on my breaks and it works great at reducing almost all noise apart from some faint voices but im perfectly fine with that. The ambient noise setting also works extremely well i use it when im outside walking or in transit and i can hear all ambience and my surroundings while still listening to my music. The microphone quality is also not bad its not the greatest but it gets the job done and the hands free calling is really convenient and useful. Overall I’m very happy with it and id recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fazo1and, Great! We're thrilled to hear that you are enjoying your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. They are very comfortable and the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristyS,
Thank you for choosing Sony!
We couldn’t be happier to hear that the WH-1000XM5 headphones are providing you with amazing sound quality and comfort. It’s rewarding to know they’re making your listening experience truly enjoyable.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Headphones worth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, comfortable, and the sound is very clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stefanie,
We are thrilled to hear you're enjoying the lightweight feel and crystal-clear sound of your new WH-1000XM5 headphones! It’s great to know they’re providing the all-day comfort we designed them for.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Elite ANC, Premium Sound With Some Trade-Offs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 are a top-tier pair of headphones they deliver excellent noise cancellation, warm and detailed sound, and very good battery life for long listening sessions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
We are honored to hear such high praise for the Sony WH-1000XM5 headphones!
It is fantastic to know that you consider them a top-tier pair and are enjoying the key features we focused on: the excellent noise cancellation, the rich and detailed sound, and the reliable battery life for those long listening sessions.
We really appreciate you choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit , excellent noise canceling recommend 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarM,
We’re so happy to hear you’re loving the fit and the industry-leading noise cancellation of your WH-1000XM5 headphones! It’s wonderful to know they’ve earned a 100% recommendation from you.
Thanks for choosing Sony.
Best regards,
Eliab