Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones for their terrific sound quality and comfortable design. The headphones are also lightweight and have a long battery life. Overall, customers seem very satisfied with these headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Great Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones! Great sound, sound setting, battery life, and are very comfortable to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethG, Awesome! Thank you for the 5-star rating! We're truly delighted to hear that we've matched your expectations with your new Sony WH-1000XM5 and you are enjoying the incredible features. Glad to know you appreciate the exceptional comfort, sound quality, great battery life of the unit. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones on the market took them on the plane with me when I was traveling, I couldn’t hear anything! There was a baby screaming crying behind me and I turned on the noise canceling and it all went away and it was radio silent I couldn’t hear a peep!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshtonG,
We are so happy to hear that your WH-1000XM5 headphones made your travel experience so much more peaceful! It is wonderful to know that our industry-leading noise cancellation allowed you to enjoy some quiet during your flight.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and are comfortable to wear. I have vwry loud neighbors at times and will use this so i can enjoy watching a movie without dealing with their nonsense.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback, Lynn! We're thrilled to hear that you're enjoying the great sound quality and comfortable fit of the WH-1000XM5 headphones. Many users have found the noise-canceling feature especially helpful in blocking out unwanted background noise—making it easier to focus on what you love, even in challenging environments. It's wonderful to know these headphones are helping you enjoy your movies in peace. If you have any tips or questions about getting the most out of your WH-1000XM5, please let us know—we're here to help!'
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Bomb-diggity!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT quality headphones. So comfortable. So versatile. They can pair to TWO devices simultaneously so I can have it paired to my phone and my tablet at the same time—be watching YouTube or listening to music and answer a call if it comes in. And it even interacts with that Siri chick (but you gotta make sure your device is unlocked
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AK510, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
ANC for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of XM4s and unfortunately, I lost them. These on the other hands are phenominal. Still comfortable with amazing ANC. Cant hear a thing when the plane is flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adp2711, thank you for the great review! We're very glad to hear the Sony - WH1000XM5 are delivering the comfort and noise cancellation you were looking for. It's awesome to know they're helping you enjoy peace and quiet even during flights. We appreciate your continued trust in Sony! Regards, -Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, very comfortable, great battery life. They beat the Apple Air Max headphone by a mile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dotman, Awesome! We're happy to hear that you are enjoying your new WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort
WH-1000XM5 Wireless Noise Cancelling Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! Definitely on the more pricer side, but worth is to not have the irritation of earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nonya,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the WH-1000XM5 headphones. It's wonderful to know that they provide you with comfort and a great listening experience without the irritation of earbuds. Your feedback truly motivates us to continue delivering high-quality products that enhance everyday moments.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
A Must Buy - Sony Strikes Again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones with deep rich bass. They really block out the noise around you and are incredibly comfortable to wear. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldM,
That's great! We're glad to hear that you like the bass sound quality, noise canceling and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Step up from IPods
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer. I live in an apartment, so have used iPods for music and movie watching. This is so much more comfortable and the sound is fuller. Decent software too.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-1000XM5, DavidW! It’s fantastic to hear that you’ve found them to be a game changer, especially coming from using iPods for music and movies in an apartment setting.
Your praise for comfort and fuller sound matches what many other users have highlighted about these headphones. Community members frequently mention the WH-1000XM5’s great comfort and superb audio quality, with some noting how the adjustable EQ settings let you dial in your preferred sound profile for even richer listening. The noise canceling features and lightweight design also get a lot of appreciation—users have pointed out how the XM5s are perfect for late-night viewing or gaming without disturbing others in the household.
All in all, your feedback echoes much of what the community values in the WH-1000XM5: comfort, quality audio, and reliable software—making them a great upgrade for enjoying media at home.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Battery life, Sound quality, Weight
Good cans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice pair of headphones. Only problem for me is that it does not clamp hard enough especially when laying down. Sometimes the earcup will tilt and ruin the seal for the anc. Other than that, great sound, super light, good battery. Used on a plane and was really nice on it. Worth the price? Debatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doman, We're glad that you like the sound quality and battery life of your headphones.You may try to slide the sliders to adjust the length of the headband to get the best fit specially when laying down. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality, Weight
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice headphones. The audio is super clear and full of depth. The headset is really lightweight and the ear cups are super cozy. Also, the noise cancellation is crazy good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rita, Perfect! We really love to hear you like the impressive noise cancelling feature, sound quality, and exceptional comfort of our industry-leading, Noise Canceling headphones WH-1000XM4! It's good to know you're happy and satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Sound quality, Weight
Great quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, clear sound, comfortable fit and nice color not to mention light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Indie, Amazing! We're delighted to hear that you like the quality, comfortable fit, sound, and light weight design. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Noise Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect to help you study or anything else that you need to focus on. It comlpetley blocked out all noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TYLERJ,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM5 headphones are providing the perfect environment for studying and helping you focus by completely blocking out noise. It’s rewarding to know our product is making a positive difference in your daily routine.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Just buy them already
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money for sure. Ive worn these things for atleast 4-5 in a single sitting and they were comfythe whole time. Great to throw on before doing some chores. I Probbaly wouldnt want to work out in them just so i keep them nice and i think the instructions say to not overly sweat with them on but otherwise they are the perfect headphone. Impecible sound quality and the noise cancelling is no joke best in its class. Works amazing for talking on the phone. Blah blah stop thinking about it and just buy the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate you taking the time sharing your honest review, ChristopherT. We're delighted to hear that you are enjoying the sound quality and noise canceling function. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best noise cancelling headphones money can buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are literally the nicest noise cancelling headphones that any amount of money can buy. They have their ups and downs. I'm going to talk in depth about each of these, but overall these are the best noise cancelling headphones money can buy, so even when it comes to their downsides, you can't do better. The sound quality is overall spectacular. Noise cancelling wise, these are the best money can buy. I've tried other noise cancelling headphones, and these destroy everything that I've ever tried. It's a night and day difference in terms of the overall quality and effectiveness of the noise cancelling compared to other noise cancelling headphones. These are your ultimate every day use headphones. If you're a normal consumer who doesn't care about audiophile grade stuff, these will absolutely blow your mind. Even if you're an audiophile, you'll probably end up addicted to them for every day normal use. I'm kindof addicted to them myself, to be honest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dayan,
Thank you for the 5-star rating! We're happy to hear that you like the noise canceling and sound quality of the headphones. Your positive feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Solid headphones, some minor gripes.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones. Great sound quality, noise cancellation, and battery life. They are a bit heavy and I don't like the case or that they don't fold up. All in all, great purchase but might be a little overpriced for what you get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi samstha, we're glad that you like the sound, noise cancellation, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, use these almost everyday! They are very comfortable and have a great battery life, the noise cancelling works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tzeeks, We are glad to hear that you are happy with the battery life, comfort, and noise canceling feature of your new WH1000XM5 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Need absolute quiet? Try my remedy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise-canceling headphones really are the best. I got them for when I am in bed and there are high pitched noises or when I travel and need absolute silence in a busy-street- alot-of-noise hotel. What I found was to first insert ear bud style ear plugs in first and then put the Sony headphones over that in noise-cancelling mode. Nothing gets in! I mean nothing! I sleep very well, if on my back, even though I am a side-sleeper. I thought I would pass this tip along since so many reviewers on different products have helped me out in the past. For anyone super-sensitive to noises, give my advise a try, it works. I have never used these for music, only to silence the noise pollution when I need to. What a relief.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregG, Thanks for sharing your unique noise-blocking method! It's great to hear that you Sony WH-1000XM5 helps you find peace and quiet when you need it most. We appreciate you passing along this tip—it could be a game-changer for others looking for absolute silence! Thank you for choosing Sony. -Maria
- Pros mentioned:Comfort, Sound quality
NICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM5 headphones are nothing short of exceptional, delivering an unparalleled combination of comfort, advanced features, and outstanding audio quality. Comfort is king when it comes to prolonged use, and the WH1000XM5 excels in this department. The plush ear cushions and lightweight design make them perfect for extended listening sessions, whether on a long flight or during a workday. The ergonomic design ensures a snug fit without any discomfort, and the build quality exudes durability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZainK,
Thank you for the purchase! We're glad to hear that you like the sound quality, comfortable design and smart features of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best over the ear headphones in the market so far
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. I love sony headphones. I had 3 generations of this one. I love the improvements from each. things to consider are the connectivity to multiple devices is not as seamless as I would want it to be. it is still pretty good but I think they can improve that for next gen. sound is amazing. every time I put it on I am amazed. I use it for gaming, music, and streaming movies. no audio lag when in bluetooth even when playing fps shooters like warzone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielM, we're glad you are enjoying the sound quality of our product! Thanks for choosing Sony! ~Earl