Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones for their terrific sound quality and comfortable design. The headphones are also lightweight and have a long battery life. Overall, customers seem very satisfied with these headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal headphones. These headphones allow me to focus even more than before. I could barely hear a thing other than my music when noise cancleestion is activated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David!
Thanks for sharing! It's a true pleasure to hear that your WH-1000XM5 headphones are helping you focus. It’s awesome that the Dual Noise Sensor Technology is working so well to block out distractions and let you enjoy your music.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony is the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought bose quite comfort ultra return. Purchase sony wh-1000xm5 blue I live sound quallity base noise canceltion. I am keeping it Thank you Tony from best buy and sony excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ovir11801,
You made the right choice upgrading to the Sony WH-1000XM5! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Pure Bless Experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Onces in a life time experience that I never throught I would be able to buy; but here I am loving the bass and sound quality,plus battery life ah pure Bless my anime music in 4k heaven.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Yuki, Thanks for sharing your awesome experience. We are thrilled to hear that you are loving the bass and sound quality of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Great noise cancellation!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is superb on these !! Extremely comfortable. Would not recommend for daily use but more for studying or traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianS, Amazing! We're very pleased to hear you appreciate the superb noise canceling feature and comfortable fit of your Sony WH1000XM5. These headphones feature a lightweight design, super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Additionally, it has an adjustable slider (left and right) to ensure comfortable fit for long period of time. The step-less slider, seamless swivel and hanger, and silent joints, make it a pleasure to wear. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Luxury headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise cancelling ability. Very comfortable, probably the most comfortable headphones I've had. The app isn't terrible and not required after initial set up, but still fun to play with occasionally. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zavala, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, easy BT connection and great noise cancelling features.
I would recommend this to a friendBrand response from SonyListens
Posted .HI Julsv,
That is fantastic feedback! We are thrilled that you are enjoying the excellent sound quality, easy Bluetooth connection, and great noise canceling features of your Smoky Pink WH-1000XM5 headphones.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
My best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable and easy to adjust, the controls are also easy to understand and use. Sound quality is great and the noise cancelling is very effective
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FastHands, Thank you for the amazing review! Good to hear you like the comfortable fit, ease of use, great sound quality, and excellent noise canceling of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Best BT headphones for the money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth headphones yet.tge sound can't be beat and they can be worn for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernie,
Thank you for the purchase! We're happy to hear that you like the sound quality of your new Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Set to have To Listen With On T V For Great Sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrhenryclayL,
Thanks for your feedback!
It is truly wonderful to know that you are having such a great time using these WH-1000XM5 to listen to your TV.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony - WH- 1000XM5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of over the hear headphones. They are lightweight and the noise cancelation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryF,
We are happy to hear that you're enjoying your WH-1000XM5 headphones! It’s great to know that the lightweight design and noise cancellation are providing a high-quality listening experience for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Highly Recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound. Highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KasmeraD, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Better than AirPods Max.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the fence between this and the Apple AirPods Max, I ended up liking the sound better and the battery life on this one as a matter of fact I bought my self one and then I bought my wife one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanP, Great! We're glad that you are enjoying the sound and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Good headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones bought them at discount price I recommend buying them if you find them with a discount you won't regret it good battery life and really good sound not the best of the best but definitely up there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroVDJ, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Easy to set up,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, great sounding, love i can cover up one ear to pause music and listen to my spouse's features. Easy to set up. Comfortable to wear. Highly recommend this wireless headphones for all to have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary, Amazing! We're thrilled to hear that you are enjoying the sound, comfort, features, and ease of setup. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Wh 1000xm5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelation can barley hear anything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, Awesome! We are glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Definitely worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, good quality material and the case comes in handy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioBarbosa!
Thank you for sharing your experience with the WH-1000XM5 headphones. We are thrilled to hear that their sound quality, premium materials and convenient carrying case have enhanced your listening experience.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Excellent , the best in the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Airpods Pro and others from Soundcore. Nothing compared to these ones. The noise cancellation is better. Lightweight and able to control audio with single taps is an advantage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dragoneyes, Great! We're glad that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Noise Cancellation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones I’ve gotten yet! Comfortable for long use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuestBestBuyer, Thank you for your positive review! We're thrilled to hear that you find the WH-1000XM5 to be the best noise-canceling headphones you've experienced so far and that they are comfortable for long use. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
A must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Had the XM4s, these are way better! The old ones used to make my ears uncomfortable after a few hours, dont have the same problem with these! 5 stars!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello danzr, We appreciate your feedback and we are glad that you like your new Sony WH1000XM5 wireless noise canceling headphoes. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Comfort, Sound quality
Sony WH1000XM5 Wireless Noise-Canceling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise Canceling is excellent - couldn’t be any better! Comfort is very good. Sound quality is also very good. Perhaps a bit bass heavy, despite attempts to limit the bass and accentuate the midrange and treble. Despite this, I would definitely recommend these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobB, Fabulous! We're glad that you are enjoying the sound, noise canceling, and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin