Customer Ratings & Reviews

Hands down, the finest pair of headphones this reviewer has ever worn. Sony took the best-selling, highly rated XM4s, and did the impossible: they made this successor twice as good. The ANC is *phenomenal.* The fit, finish, mic array, comfort, adjustability, bass response, smartphone integration and app control = truly amazing. I received no promo consideration for l these statements. Judge for yourself. (Image note: I use protective covers made by mimi mamo; they are not included with purchase)

2.5 years of use and counting! Sound quality never fades. Battery life still the same. Awesome color and design. Very comfortable to wear.

The Sony WH-1000XM5 are easily the best headphones I’ve owned. The noise canceling is incredibly effective without feeling unnatural, and the sound quality is rich, balanced, and immersive across everything I listen to. They’re lightweight, comfortable for hours, and the battery life easily keeps up with busy days. Add in fast charging and smart features that actually work, and these feel like a true premium product. Highly recommend.

These headphones exceeded my expectations. The sound quality is clear and powerful with deep bass and crisp highs. They are very comfortable to wear for long hours, and the noise cancellation works great. Battery life is impressive and the build quality feels premium. Highly recommended.

I was on the hunt for a pair of noise-canceling headphones that could truly elevate my concentration and block out distractions when I study. After extensive research, I stumbled upon a remarkable contender that exceeded my expectations. It came down to a tough decision between the highly acclaimed AirPods Max and the Sony XM5. However, the Sony XM5 emerged victorious, thanks to its unbeatable combination of supreme comfort and impressive battery life. Let me tell you, these headphones are a game-changer. The noise-canceling capabilities are nothing short of phenomenal, allowing me to immerse myself in my work without any disruptions. Whether it's the bustling city streets or a noisy office environment, the Sony XM5 effortlessly drowns out the surrounding chaos, creating a serene auditory oasis. But it doesn't stop there. The comfort level of these headphones is simply unparalleled. The plush ear cushions and adjustable headband provide a snug fit that feels like a dream, even during extended listening sessions. I can wear them for hours on end without experiencing any discomfort or fatigue. It's truly a testament to the thoughtful design and engineering that Sony has put into these headphones. And let's talk about battery life. With the Sony XM5, I no longer have to worry about constantly recharging my headphones. The battery longevity is exceptional, allowing me to enjoy uninterrupted music and focus for extended periods. It's a relief to have such reliable battery performance, especially during long flights or work sessions. To top it all off, I managed to snag these incredible headphones on Black Friday, and boy, was it a steal! The discounted price made the purchase even more satisfying, adding tremendous value to an already outstanding product.

These headphones are great! The sound is clear with strong bass, and they’re super comfortable to wear for long periods. The battery lasts a long time, and the wireless connection is smooth with no issues. They’re easy to use, look good, and are perfect for everyday listening.

⭐️⭐️⭐️⭐️⭐️ **Exceptional Noise-Cancelling Headphones – Sony Nails It Again!** The Sony WH-1000XM5 headphones are a standout in both sound quality and comfort. I’ve used them extensively for travel, work, and casual listening, and they consistently impress. The active noise cancellation is industry-leading—completely silencing plane engines and background chatter. Sound is rich and well-balanced, with deep bass and crisp highs. The lightweight design and soft ear cushions make them perfect for long listening sessions. Battery life easily lasts over 30 hours, and the quick charge feature is a lifesaver. Touch controls are intuitive, and the companion app offers excellent customization options. If you're looking for premium wireless headphones, the XM5s are worth every penny.

The sound on these are fantastic. It has rich Bass. I’m impressed with the options that that it has the app provides a lot of different settings that I never would have thought of with other headsets much more customizable than my Apple AirPods. It also has good integration with different apps and your phone. If you have a Sony TV it has excellent benefits to be able to watch TV using your headset, it integrates really well with Sony and will even pause your show when you take off your headset. The headset is also very light surprisingly light. It does run hot not in physical heat, but in sweetness if it’s hot outside. There’s even some kind of AR game that you can play using the headset. I’m interested in learning more about this as I haven’t had a chance to play with it much yet. If you do have a Sony TV and a PlayStation five you can actually use these as a gaming headset. It won’t have microphone, but you can use your PlayStation 5 controller microphone, but you will get the full surround sound audio so you can still hear those footsteps in COD. Long battery life

Been using these headphones for about a month now and I’m loving them. Picked up the Midnight Blue version- looks great and feels super comfortable even for long sessions. The noise cancellation is top-notch. Snagged them at a discounted price during Thanksgiving, which made it an even better deal. Highly recommended!

My "daily driver" headphones are in-ear Beats Fit Pro and AirPods Pro; wired Westone W40 (airplanes); and Bose QC35 ii (which for some reason has started to disconnect from my iPad Pro). These are the best, but I do not plan to take from home except on trips (due to their size and the case). Pros - Noise cancelling is absolutely the best for white noise (my AirPods Pro - latest firmware - has lost 80% of noise cancellation) - I can play music super low - like 5-15% of total. I can't imagine what "loud" is on these... - Sound stage is excellent. I haven't had to mess with the EQ nor on-device bass reduction, even though strong bass gives me a headache - Bluetooth connection is good with Apple products (I haven't tried multi-device connect - which works really well with Bose and Apple headphones - because I don't want to disable LDAC) - The app isn't bad. Quirky, okay, but there are a lot of controls - and you can see Sony has improved it over the past 2-3 years with more functionality - Speak-to-pause works well (disables noise cancellation and you can talk with others). Some quirks to it - i.e. if you manually turn on passthrough it will accidentally turn on noise canc ... this happens sometimes.. - Fit is comfortable compared with others (Bose QC35/45 have also been good to me) - Bluetooth connection is stable 50+ feet from the source. If this becomes a problem, you can disable some things to get greater distance Cons - The "cabin pressure" of Sony headphones appears greater than Bose - They do get warm on my ears - the "leather" is plasticky - The matte plastic coating picks up fingerprints and oil like nothing else - They cut out a bit on certain iOS sources - I need to investigate as it might be either alerts or something else confusing the Bluetooth source - Music pause (when removed from ears) always works. But resume only works about 20-30% of the time. - Touch controls can be infuriating at times. I've disabled, but it still makes the touch sound... - Dog barking and people talking still leaks through. I presume so will airplane announcements - they've had to do this for safety reasons Cost cutting - The case is really cheap - I'm guessing the zipper will break within weeks - The blue power/pairing light isn't helpful - they should have used green/blue/red for on/off status (cost cutting) - and doesn't show solid as you're turning it off - The USB port - Type C - seems cheap/weak. This could be an issue real soon. - The outside box, as well, is super cheap. You have to nearly tear it apart to get the headphone box out. [UNBOXING is awful] - They came - on day 1 - only charged 63%. That seemed a bit odd for a new release... And they are expensive - $400 is not cheap, yet the case and box are really cheap.

Quick Review The Sony WH-1000XM5 headphones deliver outstanding sound quality, industry-leading noise cancellation, and a sleek, modern design. Ideal for commuters, travelers, or home office use, they offer up to 30 hours of battery life and quick charging. The call quality is excellent, and they support multipoint Bluetooth pairing for added convenience. Pros: Superb sound and ANC Lightweight, comfortable design Excellent battery life and fast charging Clear call quality Cons: Expensive Slight concerns about hinge durability Verdict: If you're looking for top-tier wireless headphones with excellent noise cancellation and audio performance, the XM5s are a fantastic choice.

These have great noise cancellation and ambient sound settings. I also like the way they fit. They're not too heavy and don't cause me pain after wearing them for several hours even with glasses on. Call/mic, and sound quality are great too. I do wish the battery life was longer, and haven't found a great way to switch between devices without the app (they prioritize my laptop over my phone even if my laptop has no audio and my phone does). I'm sure there's a shortcut to this that I haven't worked out yet, but in the meantime it is annoying.

The main highlight of these headphones is definitely the noise cancellation. It is so awesome and possibly the best headphones in terms of noise cancellation. They easily block out noise in my household when I’m doing homework, and I use them when I play video games as well, when I say they are awesome, they ARE awesome. Ever since purchasing I use them everyday, and they’re quite addicting to use as well. Another thing is they are lightweight. I promise you when you hold them it almost feels like you’re holding nothing, that’s how light they are! When putting them on as well, you barely can tell that you’re wearing them, they don’t leave your ears sore or anything like that, I’ve worn them for hours and not once did I have to adjust them or take them off because I was getting tired of them. They are worth it, trust me.

These headphones are the best all-around option after comparing them to other flagship models. While the Momentum 4s offer superior sound and bass, the comfort level of the XM5s is unmatched. The exceptional sound quality can be further customized with the adjustable EQ settings. The case is slightly larger, but it fits well in a school bag, contrary to some negative feedback. The microphone quality, sound quality, comfort, and price (I purchased them for $300) are all excellent. These headphones excel in all areas, providing an exceptional music listening experience for extended periods. While the Momentum 4s may have a slight edge in sound quality, they caused discomfort after prolonged use. The XM5s, on the other hand, offer a well-balanced sound profile with an optimal balance of bass and treble. In conclusion, the XM5s are a must-have for anyone seeking a high-quality audio experience.

Headphone build quality is great. Nice and clean seamless design. Earcups leather feels soft and comfy. Sounds are amazing but earcups a too shallow. It does not feel immersive so you will have to turn up the volume a little higher. Battery life is wonderful specially for long travel.

[Employee of bestbuy] The headphones have great noise cancellation, they aren't perfect but they sure are impressive. They are very comfortable but in warmer weather, they will make you feel a little suffocated. They aren't meant for the gym though, if you are laying down on a bench they will fall off your head because of the sweat, in this case earbuds are a better option. For casual walks, around the house, at a cafe, these are amazing. They have great sound quality and very nice bass. They aren't too bass heavy and the Sony app has a built in equalizer so you can customize if you want more bass, and customize your sound profile. The on headphones controls are also somewhat customizable. The left side of the headphones will control power, whether to turn ANC off and on or have pass through enabled. The left side you can control the volume up and down by swiping up and down the sides of the headphones. You can double tap the side to pause your media. Hover your hand over the right side to enable pass through and it lowers your media to hear your surrounding temporarily. There are many other features. The sound is amazing, the active noise cancellation is one of the best, the features are bountiful, the customer service is great, the only thing is it isn't meant for lots of sweat or working out.

These headphones exceeded my expectations from the very first use. The sound quality is crisp and well‑balanced, with solid bass and clear mids that make both music and calls enjoyable. The noise cancellation works reliably even in busy environments, creating a more immersive and comfortable listening experience. Battery life is excellent, lasting several hours without needing a recharge, and the charging case is lightweight and easy to carry. They also connect quickly and without complications, which is especially helpful when switching between tasks or moving around during the day.

Had these for more than a year and thought I’d leave a review. These headphones are probably the best noise canceling from Sony. Better bass than the XM4s and battery life. I get at least 22-25 hours of battery life paired with the iPhone 12 for the past year shocking. I don’t even need to max the volume because the noise canceling does so well with its smart chip. I sleep with no issues with these on haha. I like the headphone app in which I could change the sound settings to my liking. I listen to a lot of genres and it sounds clean. Audiophiles rejoice!!

Really good build and sound quality, battery life and I love the case. I just wish they had more bass options and could be folded.

Great sound quality. Very lightweight and comfortable.