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  • Front. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Angle. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Left. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • SONY NFL OFFICIAL HEADPHONES OF THE NFL
  • Alt View 18. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Alt View 19. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 47 seconds
  • Must-Have Headphones For Music Lovers video 1 minutes 02 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM5/B
SKU:
12249639
Highly rated by customers for:
$289.00
Save $109
The comparable value is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6391 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's exceptional sound quality, comfort, and impressive battery life, also appreciating its lightweight design, good bass, and snug fit. However, customers are negative about its portability, price, and occasional connectivity issues. Some also note that the volume could be louder and express a desire for water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 6,391 reviews
  • Pros mentioned:
    Sound quality

    Worth the money spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are phenomenal. Sound quality is terrific.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vindaloo, You've made an amazing choice! We're delighted to hear you like the exceptional sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass

    Ear-gasm

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money I put these headphones on I knew it was going to be glorious, then the base hits… started crying out of joy.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yurr, Great! We're glad that you are enjoying your new headphones The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life

    Great Head phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable headphone the battery life last the whole day without a need of charge

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven,
      Many thanks for the 5-star rating! Glad to hear your WH1000XM5 headphones suits your needs and expectations. We really appreciate you like the long battery life of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Great gift for a 24 year old!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a birthday gift for daughter. She LOVES the style and quality of sound.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BVKF, thanks for choosing and purchasing our product. We're glad to hear that your daughter loves her new headphones! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl Sony_US

  • Keeping it quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my husband tonuse at work and at home.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zrev,

      Thank you so much for your 5-star review! We're glad to hear the Sony WH-1000XM5 headphones are a great fit for your husband both at work and at home.

      Thank you for choosing Sony and enjoy the amazing sound and comfort!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, very durable and the noise cancellation is top tier.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dequan, Thank you for the excellent review! Good to hear you like the amazing sound, durable design, and top notch noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Great pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones that can be worn all day. Sound quality is great also.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DominicV, We are happy that you now have a pair of excellent headphones and that you like their sound quality. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    have to pay for 360 around separately

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality, but the only thing is that you shouldn't have to pay a subscription for 360 sound

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Santo, we're glad you like the sound quality of our product. We appreciate your feedback regarding the 360 sound. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset we like it this item we will tell this to our friends and family

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChonaS, Thanks for leaving us such a wonderful review! We are so happy that you are enjoying the incredible features, excellent noise cancellation and amazing audio of our WH-1000XM5. It sounds like we hit the mark with the XM5s. Our team will definitely be happy to read what you wrote. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation, also pretty comfy and long lasting battery

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nandez, We're glad that you like the noise canceling function, comfort, and battery life. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice and comfortable music is great but after a while it irritates the ears. Color is a bit faded I use it to study

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GiselH, this is great! We're glad that you like the sound and comfort. We'll take note of your feedback. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Always great customer service at Beat Buy stores.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TBEZ, Thank you for the 5-star rating! We're so pleased to hear that you're satisfied with the excellent quality of your Sony WH1000XM5 and good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Sony wh1000XM5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sound.dont miss the opportunity to use this product. You will love it

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SathishK, Thanks for your feedback. We are thrilled to know that you like the quality of your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Sony m5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise cancelling, amazing sound . Calls are phenomenal

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jburden78, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Sony never fails

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True about sony . It is really rare when they make a bad product. I love this heaphones and they are amazing for workouts section.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teo02, Great! We're glad that you re enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! So happy I purchased, would recommend for friends and family!!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi abby This is amazing! We're so glad that you love the headphones' quality. We appreciate your recommendation and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Very high quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid sound quality. Noise cancelling is among the best I've listen to. Well made and functional.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM,

      Very nice! We're glad to hear that you like the sound quality and noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -David Sony_US

  • Work great for hard of hearing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation. I am someone that uses hearing aids so was trying to find something able to accommodate without having to just crank up the volume. These headphones achieve that by adding a lot of customization within the app. I’m also able to use them for work calls and switch between my laptop and personal device seamlessly through the dual Bluetooth connection.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH, Thanks for sharing your awesome experience with your new Sony WH1000XM5 wireless noise canceling headphones. We are glad that they work great for your needs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    What I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product really helpfull to be at the gym or outside

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamidA, Great! We're thrilled to hear that you're enjoying your new headphones. Your feedback is greatly appreciated and thank you so much for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Awesome Cans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible noise cancellation. I feel there is normally a trade off with your sound with NC, but not with these cans. Awesome!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarshallS, Excellent choice! We're glad that you are enjoying the noise canceling function of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

Page 202, Showing 4,021-4,040 of 6,391 reviews
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