Customer Ratings & Reviews

Great set of headphones for daily wearing. I enjoy the comfort and can wear them for extended periods of time without getting ear fatigue. The sound is incredible when comparing them to my Beats Studio 3s and AirPods Pro. I would strongly recommend these headphones for anyone in the market looking for quality, noise cancelling, and comfort headphones. The battery life is incredible and they are also great for podcasts/movies if you tend to travel frequently. Don’t think just buy them! You won’t be disappointed!

at first i was really scared that i wasted a lot of money and should have bought something cheaper. but over time the fact that i don’t think of the headphones in any other way than “where are they” is so impressive to me, especially coming from the airpods pro. cons - the black ones get hella greasy. but maybe that’s a me problem. maybe i’m the nasty one here. - soft plastic: i got a tiny scratch in the first week of using them. i freaked out. i’ve been extremely careful ever since but i guess i wish they weren’t so soft - app is kinda weird UI imo and i hated the way the two devices would sync up. sometimes when actively using my computer, it would switch to my phone for no reason. i turned it off but it’s not that big of a deal for me to not have two devices at once - i went to do some laundry a couple hundred feet away and the connection was kind of bad, but i honestly haven’t experimented more with it pros - lightweight: i wear glasses and can wear these all day with no problem - sound is amazing, especially after tweaking the EQ - the noise cancellation is great (keep in mind compared to airpods pro) - i love the gesture of holding your hand up to the right side to hear something - they look lovely - the battery is stupid good, i literally have not had them die since i got them because it takes 10/15 min to charge and they’re back on full do i wish they were cheaper? duh. do i regret buying them for 400$? no. i feel like they will last long enough to be worth it :)

I absolutely love these headphones! They're super comfy to wear, have amazing sound quality, and the battery life lasts forever. I also appreciate how easy they are to clean and maintain. The noise canceling is really impressive—though one small downside (maybe user error?) is that it sometimes activates when I move my head or bend down. Otherwise, they’re nearly perfect!

Sound quality is great. The noise canceling is solid. I use these to play my PS5 (had to buy a $15 USB-C Bluetooth dongle to get these headphones and the PS5 communicating together) and wear them for several hours at a time without experiencing any discomfort. I recharge them as soon as I am done using them for 3-4 hours at a time, so the battery has not been an issue for me due to my limited use.

Sure! Here’s a well-crafted customer comment: “I’ve tried many high-end headphones, but the Sony WH-1000XM5 is simply on another level! The sound quality is phenomenal, with deep bass, clear vocals, and incredible detail. The noise cancellation is the best I’ve experienced, completely blocking out distractions. Plus, they’re lightweight and super comfortable, even for long hours. Battery life is amazing, and the quick charge feature is a lifesaver. Absolutely worth every penny—Sony has outdone itself!”

I bought these because I was looking for a good pair of over-the-ear headphones. I know that Sony is known for its excellent sound quality, too. Let me tell you - these sound phenomenal! The Sound Connect app definitely helps with customizing the perfect sound! The sound drivers in this headset help with all levels of sound. The immersive sound is phenomenal! The battery life is also great! I flew for work this weekend and used the XM5s the whole flight. They were comfortable and the battery life was still at 90%! I highly recommend this headset!

I love the sound quality, especially with the noise cancellation. A huge plus I would like to add is how long the battery last on the headphones, I even ran a 10k in them and the battery barely went down

The Sony WH-1000XM5 headphones are a game-changer in audio technology. With exceptional noise cancellation, crystal-clear call quality, and stunning Hi-Res Audio, they deliver an immersive listening experience. The comfortable design and impressive 30-hour battery life make them perfect for long sessions. Intuitive touch controls and dual Bluetooth connectivity offer seamless usability. Safety features like sound pressure monitoring ensure healthy listening habits. Whether you're a music enthusiast, frequent traveler, or professional, these headphones blend cutting-edge technology with luxurious comfort, making them an essential accessory for anyone seeking premium audio quality and versatility.

I spent ages trying to find quality headphones that were worth committing to for me. These headphones are comfortable, lightweight, have great sound, and the noise cancellation is incredible. The battery life is a dream too—I’m a college student and I use these for hours every day. The app for these headphones is also super user-friendly and offers cool features. 11/10!

I have the older version i.e. M4 and thoroughly enjoyed it until it lost it in a travel. M5 has outstanding the audio quality and noise cancellation. The device feels light and soft on ears. Also the controls are easy to use. clear tunes and good bass. I would definitely recommend it. Only con is, its over priced. I would have waited for sale given holidays are just around the corner. :-)

Great headphone, Anc is great on these headphone. Would be better if priced around 180 max. I would buy again recommend for quality and sound. Apps works great with them. The case is great too. They look authentic and fot well over ear.

I am all about the built in codecs as an audiophile. This headset might not be as power punching with the bass but it is enough to satisfy a bass loving person like me. As far as listening to Tidal (best audio formats) or Apple music app or any Dolby Atmos shows from any app like Netflix or Prime, this headset kills the competition. It has the availability to cuntomize your EQ through the Sony headset app and fine tune to your ear shape as well. This is my go to headset for everything, even Zoom, Microsoft Teams meetings as well thanks to noise cancelation which gets an 8 out 20 for me. I am in medical and we have a lot of noise coming from everywhere and this headsets work really good. Don’t get me going on the battery life, it’s amazing and lasts for days since I only use it for about 1-3 hours daily.

These headphones are great. First time trying out an ANC headphone and the price is amazing. Headphones are very comfortable, comes with an app that you can customize to your liking

The sound is great for pair of bluetooth headphones! Of course you have to tweek the EQ settings for best results in the Sony Connect app! I love the touch controls, so much easier than finding the buttons on other headphones. There are some buttons on the xm5, a power and a noise cancelling/ ambient button. It has great call quality. The battery last a long time. I get exactly what they said, about 30 hours of battery life. They fit nicely and are comfortable. I do think durability might be an issue if you dont keep good care of them. They do NOT fold up! The headphones come with a case and wire and charging cable. These really do sound better than the xm4s which i also have and the Noise cancelling is better as well. I also want to say, if you listen through the wire it might sound terrible unless you power them on while you listen. You can still use noise cancelling and the battery will last longer if you do it that way instead of normal bluetooth usage!

I used to use the apple airmax pros until mine started having some glitches after a few years. I decided to give these a try and are overall pretty well. The overall sound and noise cancellation work very good and these are a lot more comfortable on me than the apple headphones. However, the volume adjusting i am not a fan of. The apple headphones just had buttons like they do on iPhones but for these you have to adjust volume which sometimes works and sometimes it ends up doing something else like rewinding a song, or skipping the song.

These headphones are awesome. Great sound easy to wear. I wear them when I’m walking usually about 3 to 5 miles and I don’t have to charge them for several days. I love the carry case keeps my charging cord and the cord for airplane use all in one place highly recommend them.

I had the Sony XM3 version and really liked it. These were the newer model and had rave reviews so I got one. The sound is outstanding and they feel lighter and less bulky than the XM3. The battery life is excellent and lasts me all day and then some. That said... I absolutely hate that they took the voice away telling you the different system statuses that the XM3 had. Now its just a random tone. I can't tell if I'm properly in pairing mode. Can't tell what listening mode you're in either. It's just a beep. Bring back the sexy voice that let you know you were in ambient noise mode! Oh, and for $400 you should absolutely include the charging block, ya cheap skinflints! These two things kept it from getting all 5 stars. Otherwise, a great purchase (if not a tad steep).

After purchasing these and having used the XM4s, I found that the XM5’s fit and shape have significant benefits for me personally. My only personal issue is the inability to fold the headphones, which is a minor inconvenience at this point, but I was still a bit disappointed that this feature was removed.

These are the best headphones for the price on the market. Noice canceling is superb, while still keeping the weight down and remaining comfortable. I use them at the gym and they don’t fall off. The battery last a very long time. Sound quality is the best I’ve ever heard.

I researched headphones before making this purchase. This specific set of headphones had very good reviews from several sources. I’ve had them for several weeks and have not been disappointed. The sound quality is great and they are comfortable to wear. I appreciate the noise canceling feature and was surprised by how well it works. The battery life is also great. Lastly, the touch sensitivity for changing the volume, etc, was very easy to use.