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  • Front. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Angle. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Left. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • SONY NFL OFFICIAL HEADPHONES OF THE NFL
  • Alt View 18. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Alt View 19. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 47 seconds
  • Must-Have Headphones For Music Lovers video 1 minutes 02 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM5/B
SKU:
6505727
Highly rated by customers for:
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$248.00
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Customer reviews

Rating 4.6 out of 5 stars with 6429 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the impeccable sound quality, comfort, and amazing battery life. They also appreciate the lightweight design, good bass, snug fit, and decent active noise cancellation. However, some customers find the product to be a bit pricey and note that its portability could be improved. Additionally, concerns have been raised regarding inconsistent connectivity and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,429 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Amazingggg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !!! Noise cancellation. And easy to use. Also very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Carl Sony_US

  • Pros mentioned:
    Sound quality

    I love my Sony XM5's!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely phenomenal! The sound quality is excellent. I tried the Bose competitor and the Sony headphones had noticeably better sound quality. With the noise cancelling on I feel like I'm somewhere else. The touch controls are so easy to use and very convenient. The cover-to-hear feature is great. It lets you hear someone while also providing a social que that you are busy, to keep conversations short.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poorcustomerservice, We appreciate your feedback. We're also glad that you are enjoying the features of your headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort

    Worth every penny!

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphones I have ever owned. They are totally worth the cost. They fit comfortably over my ears and don’t press in a way the other ones do, which caused ear pain and headaches.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickiD,

      Thanks for the 5-star review! We're so glad to hear that you feel the WH-1000XM5 headphones are the best you've ever owned and that you find them so comfortable. The design of these headphones was a key focus, and it’s great to know that it's preventing the ear pain and headaches you experienced with other headphones. The newly developed "Soft fit leather" ear pads and a streamlined, noiseless design were specifically engineered to reduce pressure and fit snugly around the head, ensuring you can wear them comfortably all day long.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Worth every penny

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! Fantastic battery life and quality of sound!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardG, Awesome! We're glad that you're enjoying your headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Amazing headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are some of the most comfortable headphones I have ever worn. The noise canceling is a life saver for traveling to. Absolute must for planes!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jb1rd, We are glad to hear that you are happy with your purchase! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Nice headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, noise cancellation is pretty good a the padding it good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marlene,

      Thanks for your review. We're glad you're enjoying the sound quality and the noise cancellation feature the WH1000XM5 headphones come with! The earpads were designed to be comfortable in different situations and environments.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Sony Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Head phones, very adjustable and fits nice. Nice noise cancellation and surround like performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeelsonE,

      We’re glad to hear you’re enjoying the adjustable fit and the surround-like performance of your WH-1000XM5! It’s great to know the noise cancellation is meeting your expectations and providing an immersive listening experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Sony xm5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds and they are very comfortable for long listening

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BraylonB,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Excellent sound quality.

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and build quality,battery life………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjpt,

      Great! We're glad that you like the sound quality, design, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Love these!!

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! The sound is great and the comfort is top notch!! I thought it would be tricky flying with them because of the longer case but I didn’t have an issue at all!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demi,

      Thank you for the purchase! We're glad to hear that you love the sound quality and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Buy it

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great product for the price! Great sound quality and comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaM, That's fantastic! We're thrilled to hear that you love the amazing sound quality and the impressive noise cancellation of your WH-1000XM5. It's great to know that you find them extremely comfortable for long wear without causing any discomfort. Enjoy and thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Awesome sound

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great sounding headphone. Bass is just prominent sounding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kuyabodjie36!
      Thank you for your feedback on the Sony WH-1000XM5 headphones. We are thrilled to hear that you appreciate their impressive sound quality and prominent bass!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Very nice.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, and the sound is great. Fantastic noise cancellation

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, PaigeR! We're glad you found the right headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most Comfortable headset I've ever owned. Great sound quality, noise cancellation and the extra QoL features just work and add to the experience of using the headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Braden321,
      It is our pleasure to hear your valuable feedback! We're really glad you are enjoying the incredible sound quality, comfortable fit, noise cancellation, and features of your new headphones. The WH-1000XM5 have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Amazing sound quality and very comfortable.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, KevinH! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    The Best Headphone eve!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. I use them especially when I am flying. They are great travel headphones. Noise cancellation is the best. You can tune out everything. You can control the mode on your phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dorsett,

      Thank you for your 5-star review of your WH-1000XM5! We're so happy to hear that they are making your flights and travels so much better. It's fantastic to know you're enjoying the incredible noise cancellation and that you're able to completely tune out everything around you.

      We're glad you're also taking advantage of the control features. The headphones have our Auto NC Optimizer, which automatically adjusts the noise cancellation based on your wearing conditions and environment, even considering atmospheric pressure—a perfect feature for flying.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Best Noise Canceling Headphones

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best noise canceling headphones I’ve touched. Lots of customization to fit your listening preferences, and an extremely long battery life.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PMat,
      Awesome! Thank you for the accurate review. We're glad that you are pleased with the over-all features as well as the long battery life of our Sony WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! - Marco Sony_US

  • Incredible Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these headphones for a video editing because they have both Bluetooth and wire capabilities. The sound quality is incredible compared to all of the previous brands I’ve used, and the app is easy to use and has many different features that I’ve never seen before. I would highly recommend these headphones for anyone who enjoys high-quality audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorenO,

      We are ecstatic to learn that your WH-1000XM5 headphones are proving to be such a versatile tool for your video editing and personal listening! It is wonderful to hear that the jump in sound quality and our feature-rich app have provided a new level of audio control you haven't experienced with other brands. Whether you are plugged in for precision editing or using Bluetooth on the go, we are thrilled to be your top recommendation for high-quality sound.

      Thank you for trusting Sony to power your creative work and your music.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Sony WH-1000XM5 earphones

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    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio, it’s easy tu use, the battery life it’s good and recommend!!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rigo, Thanks for the 5 -star rating! We're glad you are happy with your new headphones. Enjoy and thansk for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Best noise cancellation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones on the market. Pricey, but you get what you pay for. Long battery life. Sounds quality out of the box is good, but is much better after EQing them.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

Page 103, Showing 2,041-2,060 of 6,429 reviews
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