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  • Front. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Angle. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Left. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • SONY NFL OFFICIAL HEADPHONES OF THE NFL
  • Alt View 18. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Alt View 19. Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 47 seconds
  • Must-Have Headphones For Music Lovers video 1 minutes 02 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black

Model:
WH1000XM5/B
SKU:
6505727
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 6431 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the impeccable sound quality and exceptional comfort of these headphones, which are frequently praised for their lightweight design and impressive battery life. While users appreciate the sleek aesthetic and effective noise cancellation, some note that the product could be more portable and competitively priced. Additionally, a few users expressed concerns regarding occasional connectivity issues and a desire for higher maximum volume levels and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,431 reviews

  • good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it and also i will recommend this to anyone that needs a head phone

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myhonestrequests,

      It brings us great satisfaction to hear that you are loving your new WH-1000XM5. Knowing that you enjoy them enough to recommend them to others is the highest compliment we could receive. We’ve put a lot of work into the noise canceling and sound quality of this model, and we're so glad it's making a difference in your listening experience.

      Thank you for choosing Sony and for being a valued member of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Pretty solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty good waited for them to be cheaper and they sound pretty good have no problems just good set of headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC,

      Great! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my this product, especially when you workout and you don’t listen to the noise around you, you can focus on what are you doing. Also the quality of the earbuds are great. Best purchase I have done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OswaldoJ,

      We're glad to hear that you love your new Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Amazingly the Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headphone is superb! I can’t ask for anything else! When you use it, you’re like in a trance where youre focused on the music you’re plsying! This is my second one.. gave the first one to my hubby! Sony, you did great! Loved the product!

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JinKookieOT7, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Best wireless overhead.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. Block out sound great even without noise cancellation on. The sound quality is also amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL, we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Sony rules!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of using these headphones on a trip to Hawaii. The plane ride was long, but the Sony headphones made it an extremely pleasurable trip. The noise canceling is amazing, along with full range, sound, and deep bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Berber, We're pleased to hear that you have a wonderful plane ride. We are also happy to hear that you like the noise canceling function and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Noise canx headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sounds great! O ne of the better noise canceling headsets I have had

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyS, thanks for sharing your great experience with the Sony - WH1000XM5! We're thrilled to hear you're enjoying the extraordinary sound quality and industry-leading noise cancellation technology of these headphones. Thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Best Headphones.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have had for a while, I gave a pair to my niece and bought a new pair just because they are so great.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GianL, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Couldnt be more happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had airpod maxs and was dissapointed got these as a replacment and coildnt be more happy, noise cancelling is great, touch controls are intuitive, and audio quality is absolutely amazing. Carrying case is great too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor, We're glad that you're happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all in the title. Amazing quality. I’ve always loved the wh1000xm series

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LeviH,

      Thank you for choosing Sony!

      We are delighted to learn that you are enjoying the WH-1000XM5 and have consistently loved the WH-1000XM series. Your recognition of the exceptional quality of our headphones is incredibly meaningful to us. We continually strive to ensure our products surpass your expectations, and it is truly gratifying to hear when we have achieved that.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had. The noise canceling is amazing. While flying you can’t hear the plane at all. Music sounds amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieD, We're glad that you like the features of your headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were exactly what i was looking for the quality is perfect and the sound blocker works so well i am definitely going to get another pair

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IselaV, Awesome! Glad to hear your purchase went well and these headphones suits your needs and expectations. It's wonderful to know that you are enjoying the super sound quality and excellent noise cancellation of your WH-1000XM5. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Have a great day! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Best headphones

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Greatest pair of headphones i have ever used hands down! Great noise cancelation and sound quality. And the app is very user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeyB, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Good sound slightly annoying build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but ever dependent on the EQ settings it seems. You have to take the time to tailor the experience to how you want to experience sound with the companion app. In terms of build it is aesthetically pleasing but smudges easily. The cupping around the ears is also prone to become wet from sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quantity is good. Crystal clear sound. Using it over 2 years.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ArindamM,

      Thanks for the review and the 5-stars rating! It is most rewarding to hear how much you are enjoy your Sony headphone's top-technology features! With up to 30 hours of battery, and amazing Sound quality and Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Its worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive done hours worth of research and have never found a better fit for my needs. Continuous studying in the school library can get loud at times. The noise cancelation is absolutely worth every penny. Although the cost really hurts the pocket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GonC,
      Great! We're happy that we were able to satisfy your headphone needs. With our WH-1000XM5, we make sure it is worthy of your time and money. Our WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate you in giving us a 5 Star Review and we thank you for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Sound quality

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice great sound and noise canceling i would recommend everyone to get these tbh

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielF, thank you for sharing your positive feedback about the WH-1000XM5 headphones!

      It's great to hear that you find them to have excellent sound quality and effective noise cancellation. They truly stand out in the market for their superior audio performance and noise-canceling capabilities.

      Your recommendation is appreciated and could definitely help others in their decision-making process!

      Thank you for choosing Sony!
      Gus Sony_US

  • Ear phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Dies exactly what is says it will do. Zero sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beckyblock,

      We feel privileged to know that your headphones are delivering such a serene listening environment! It is fantastic that the technology is effectively silencing the world around you, providing the perfect backdrop for your favorite music or podcasts.

      Thank you for choosing Sony to be your companion in silence and sound.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Headphones plus and minus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it shuts out airplane and other noise it is fantastic but I've been having some trouble keeping it working. E.g., After a story I was listening to finished, I couldn't get anything else to play. I'm hoping I can figure out how to prevent this sort of thing.

    This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoisL, We are sorry that you are having an issue with your Sony headphones. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000539071.html. Feel free to test the unit again and verify if it resolves the issue. Despite your concern, it's good that you still like your headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    good for everyday

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I've tried bose before and while quality was better at times these are much better for everyday use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarnellC, You've made an excellent choice! We're very happy to hear that you find these better for everyday use. Thanks for choosing Sony! -Sam Sony_US

Page 162, Showing 3,221-3,240 of 6,431 reviews
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