Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 6505727
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. So much technology packed into this little headset. Great sound and functionality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZachS, We're glad that you like the audio and functionality. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Just a little too big but sound quality and look are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieV, we're glad you like the sound quality and the design of our industry-leading noise canceling headphones. We appreciate your feedback regarding the size of it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony goodness!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair. Great for office use and entertainment purposes in general, great noise canceling. You cannot go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orlando, Thank you for the 5-star rating! We're glad you like the great sound and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Craig
- Pros mentioned:Sound quality
Sony quality and value offer an incredible listeni
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched these headphones a great deal before I actually purchased them . I am incredibly satisfied with my selection and would highly recommend them. They are definitely worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Awesome headphones for just about anything
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm upgrading from the XM3s and these headphones are amazing. The noise cancelation is awesome and sound quality is excellent for wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
You made the right choice in upgrading to the Sony WH-1000XM5! We're glad that you like the noise canceling function and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent product noise cancelling work awesome in airplane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Headphones for student gym rats.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitting headphones. Use everyday in every setting; washing dishes, exercising, and doing school work. Noise cancellation is the best part.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseB,
Fabulous! We are truly delighted to hear your satisfaction with the very comfortable fit design, exceptional noise canceling function, and amazing performance of the WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and very easy to use. With good noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielA,
That's awesome! We're happy to hear that you like the comfortable design and noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound love the app nice easy to use only draw back would be when working out they and to slide
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bluebird63003, We appreciate your feedback and we are glad that you like the sound quality of your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great headphone for studying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Noise cancelling feature is really impressive compared to other headphones
I would recommend this to a friendBrand response from SonyListens
Posted .HI JenniferT, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony - WH1000XM5 Wireless Noise-Canceling Over-the
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones and good quality and i really happy and satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeylaK, Amazing! We're happy to hear that you're enjoying your new headphones. Thank you for choosing Sony. Erin
MUST BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went into Best Buy to only buy a laptop and I walked out with a laptop…AND the sony headphones! The best headphones I’ve ever had!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaz7,
Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! It's really great to hear that you have given them the opportunity and they have been exceeding your expectations!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Best headphones to study with!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect studying ans work headphones. The noise cancelling is super convenient & you can turn it off and on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Britney, Awesome! We're thrilled to hear that you like the noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Not really a fan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the sound quality, it was pretty good. But the build quality wasn’t great. Also I thought they were too big, as in the earcups stuck out too much. To me they looked goofy. I didn’t keep them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vega007, thank you for sharing your feedback on the WH-1000XM5. It's great to hear you enjoyed the sound quality, that's something we work hard to deliver. We're sorry to learn that the design and build didn't meet your expectations. We truly value your input, as it helps us improve future models to better meet the needs of our users. If you ever consider Sony again, we hope to offer a product that fits both your style and performance preferences. Thanks again for giving us a try! Regards, -Dominick
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome they sound amazing I love taking walks and listening to my audible book it blocks out all the noise so happy I bought these
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Joyce! We're glad that you are enjoying the amazing sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. -Craig
- Pros mentioned:Sound quality
Excellent headphones, exceeded my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have inch wide earrings and have a hard time finding headphones that fukly cover my lobes. These are the perfect size! With great sound to boot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flux,
Thank you for the purchase! We're glad to hear that you like the size and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and technology features. However if you fine, smooth hair they can slip off happens to me all the time at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rosa,
Thank you for the 5-star rating! We're glad you like the great sound and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
- Pros mentioned:Bass
HOLYYYYY SOUND
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve worn. Super bassy and extremely customizable. Overall worth every penny. Good for all ears and listeners
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG, Great! We're glad that you are enjoying the audio quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
Sony 1000MX5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very reliable & excellent quality wireless headphones . Pricey overall but the features & long lasting charge makes it a worthy buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandeep, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been wanting these for a while now but wasn't too sure how much id like it. These are best headphone I ever owned i loved re-listening to my favorite songs,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. NikolasM,
Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes.
Thanks for choosing Sony, have an amazing day!
-DiegoV