Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 6505727
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the impeccable sound quality and exceptional comfort of these headphones, which are frequently praised for their lightweight design and impressive battery life. While users appreciate the sleek aesthetic and effective noise cancellation, some note that the product could be more portable and competitively priced. Additionally, a few users expressed concerns regarding occasional connectivity issues and a desire for higher maximum volume levels and water resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect quality sound. Size is just right on both ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YolandaM, That's great! We are happy that you now have a great pair of headphones with perfect sound quality. Thank you for choosing Sony! Enjoy your music! Vincent
- Pros mentioned:Sound quality
Best headphones ever!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and noise cancelling! Sony did amazing with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OliviaR, Amazing! We're glad that you like the quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. The noise cancellation is amazing and it’s great for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaxenH, Amazing! We're thrilled to hear that you like the noise canceling function. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Not bad not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work pretty well, not as great as i expected but definitely gets the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicR, We're glad that the headphones work well. We appreciate your feedback and thank you for choosing SOny. Erin
Super quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product built quality superb awesome anc, worth to buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sreeraj,
Perfect! We're glad that you like the design and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Great Sound and Bass.. however the overall look can be bit slimmer as it may tend to look bulky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sr2022,
Thank you for the purchase! We're glad to hear that you like the sound quality and bass of the headphones. Your feedback regarding the design is greatly appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Excellent Product ! Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of music to select and signal is food everywhere you go. You don't miss a station like regular radio that fades in certain areas and you cant even listen to them. But this service is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaL, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding product from Sony — I’ve loved using it for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharath,
Thank you for the fantastic 5-star review! We're beyond pleased to hear you've been enjoying the Sony WH-1000XM5 headphones.
It means a lot to us that you consider them an outstanding product. We put a lot of effort into designing them to be the most comfortable and best-performing noise-canceling headphones on the market. With their lightweight design, excellent call quality, and industry-leading noise cancellation, they're built to be a part of your daily life for a long time.
We're thrilled you're happy with them and appreciate your loyalty to the Sony brand!
Regards,
Dominick
- Pros mentioned:Sound quality
Love the headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, specially on an airplane and at the airport
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizbethC,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love the headphone!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect noice canceling, stylish! Always been a fan with Sony. Never get disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmandaY, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Magic earphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love love love these they are perfect for what i need everyday to listin to the spirit to meditate and sing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Glyde,
We appreciate the 5-star rating and we're glad you love your new Sony headphones for your daily activities. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards.
David
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones with state of the art noise cancelling capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi egoss Amazing! We're thrilled to hear that you are enjoying the noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Better in every way
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! These are amazing sound canceling headphones better than the xm4
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinA amazing! We're glad that you are enjoying the noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Love them!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure if I should buy this, but this has an Amazing sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liliana, We are thrilled to hear that you love the WH1000XM5 wireless noise canceling headphones. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Music lovers look no further!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I've ever used. The noise cancelling is top tier with the sound quality to match!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabby, Thank you so much for your awesome review! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
SONY XM5s - Powerful Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality with excellent ANC. Sony’s upgrade has been solid for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PanchamD, Awesome! We're glad that you like the sound and noise canceling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise cancellation of this headset are phenomenal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArunK, Thanks for leaving us such a great review on the WH-1000XM5! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-1000XM5 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM5! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good and i love it. very helpful while traveling. I am attending my meeting without any noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sudhie,
Very nice! We're glad to hear that you love the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
BEST HEADPHONES
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones by far wouldn’t choose another brand over them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisN, We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Unexpected pleasure
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy these headphones and it’s bead the sales rep that I got them. Sony brand was not on my list but after listening to them, I got them
I would recommend this to a friend