Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 6505727
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
10/10 Headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, feels very light and can wear it for a long period of time without it feeling uncomfortable. Noise cancellation is outstanding. Definitely recommend to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleH, We're happy to hear that you like the WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Five Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have a Great sound and are very Comfortable to wear around the house or at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobD,
Thanks for the 5-star rating! We're so happy to hear how much you're enjoying the WH1000XM5 headphones. Their great fit and amazing sound quality make them perfect for all environments. Thanks for choosing Sony.
-Aldair
- Pros mentioned:Battery life, Sound quality
Sony Xm5 Reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pair of overeat headphones exceeded expectations. The battery life is fantastic, which also has fast charging speeds. The sound cancellation has taken a major jump from the previous generation. The headphones also come with the option to download an app which takes the enjoyment of the headphones to another level. Overall, worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanR, we're glad you are enjoying your new headphones! The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound , awesome noise cancellation!! Great battery last long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tito,
Thank you for choosing Sony!
We’re delighted to hear that you are enjoying the exceptional sound quality, industry-leading noise cancellation, and impressive battery life of the WH-1000XM5. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Comfort
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, great tech and noise cancellation. I look forward to resumes more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justme,
We are thrilled you're finding the WH-1000XM5 comfortable and enjoying the industry-leading noise cancellation! It is great to hear that our technology is meeting your expectations for your daily use. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort
Great, premium product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones. The speech mode by covering the ear is incredible. Very comfortable, great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen,
Thanks for the 5-star rating! That's what we love to hear, enjoy every note, every beat and every moment with your WH1000XM5 Headphones and its great batterie life. We're glad you're enjoying its comfortability and built-in features.
Thanks for choosing Sony. -Aldair
- Pros mentioned:Sound quality, Weight
Amazing quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing, good quality built and light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KritikaMishra,
Thank you for choosing Sony!
We're thrilled to hear you love the WH1000XM5's build quality and lightweight design! Your feedback inspires us to keep creating products that balance comfort and performance. Enjoy your headphones!
Best regards,
-Fred
- Pros mentioned:Battery life
Worth the leap of faith
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low end. ANC works great, especially on flights. Good battery life. Charges using USB-C cable. Much better than my old BeatsStudio Wireless or Powerbeats Pro (still best for work calls). So glad I took the leap of faith over Bose. Bose can claim top ANC but I'd rather have better sound with very good ANC and enjoy music and movies wearing a smile on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WDWDuncan, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM5 headphones. We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Very good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s comfortable, good noise cancel sounds good overall just a good headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaD,
It's truly wonderful to know you're enjoying the WH-1000XM5 headphones. Their comfort, effective noise cancellation, and overall sound quality are key features we strive to perfect. It's most rewarding to hear they're enhancing your listening experience. Thank you for choosing Sony! We hope you continue to enjoy your headphones for a long time.
Best regards,
-Fred
- Pros mentioned:Comfort
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit , excellent noise canceling recommend 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarM,
We’re so happy to hear you’re loving the fit and the industry-leading noise cancellation of your WH-1000XM5 headphones! It’s wonderful to know they’ve earned a 100% recommendation from you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
BUY THESE NOW!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are so comfortable, anfforable and great at noise cancelling. Wore them on a recent flight to Disney. So easy to pair and connect! I tried the new Apple ones in the store and they were so heavy and uncomfortable. Shout out to the sales associate who suggested the ones I purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseC, That's awesome! Thanks for sharing you experience. We are glad that you like your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Bass, Sound quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, bass and noise cancelling. Would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tinacat,
Thank you for choosing Sony!
We’re delighted to learn that you’re enjoying the exceptional sound quality, robust bass, and top-tier noise cancellation of the WH-1000XM5. Your feedback inspires us to keep providing high-quality products, and we truly value your recommendation. Thank you!
Best regards,
-Fred
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and ANC. Fits comfortably. Bluetooth range is very far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, we're glad you like the sound quality and noise canceling feature of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
The boss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, great App, love the design Nice Fit, Loveit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingdede, Amazing! We're thrilled to hear you love the design, great sound, excellent fit, and app of your Sony WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
There really good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, the price is a bit hard to get behind but they are the best pair of headphones that I have wver owned. Great noise cancelation, the ambient noise is wonderful and they feel amazing to wear for long periods due to the vegan leather. I would highly recvomwnd execpt for thr fact that they have oittle to no sweat/water resistance so do be careful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerpySlurpy602,
Thank you for the 5-star rating and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Carlos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent earphones nice sound and nice contrast very good presentation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlosG,
Thank you for choosing Sony!
It’s a true pleasure to hear that you appreciate the sound quality and presentation of the WH-1000XM5 headphones. Your recognition of these features encourages us to continue delivering products that combine exceptional audio performance with thoughtful design.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound quality out the box, but tuning it through the app, you can really add SOO much depth to the audio. The bass is real nice, and not overbearing, the mids and highs are super clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerJ,
Thank you for choosing Sony!
We're thrilled you're enjoying the superb sound quality of your WH-1000XM5 headphones right out of the box, and that a quick tune-up in the app deepens the audio experience. Thanks for confirming the clear and well-balanced bass, mids, and highs—that's exactly what we aim for!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality headphones, Bluetooth and keeps a good charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosP,
It's good to hear you're enjoying the nice quality of your WH-1000XM5 headphones! We're pleased to know the Bluetooth connectivity and long-lasting charge are serving you well. Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Sony Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are Worth getting because it has so many functions with it they have noise, cancellation and Speak to talk and ambient sound. Also, this is good for the gym because it stays on your head and it’s just on any type of head size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XavierP Awesome! We're pleased to hear that you're enjoying the audio and features of your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound and very comfortable and the battery lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lifshenco, we're glad you like the sound quality and battery of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl