Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 10888123
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
WH1000XM5 over ear BlueTooth Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable... very easy (no cord), nice Noise-Canceling capability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickyF,
Thank you for the 5-star rating! We're glad to hear that you like the comfortable design and noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Excellent sound quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and build quality,battery life………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjpt,
Great! We're glad that you like the sound quality, design, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Maybe little expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great , fit is loose and feels heavy to my ears, may be it’s just me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmmadN,
We are sorry to hear that the fit of your WH-1000XM5 feels loose and heavy. To ensure a more secure feel, we recommend extending the sliders fully before putting them on and then adjusting them until the headband rests softly on the top of your head, which helps distribute the weight more evenly and stabilizes the earcups. Since these headphones feature a "soft-fit" leather and a lightweight design, finding that specific "sweet spot" with the slider length is key to preventing them from shifting while you move.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
A must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Had the XM4s, these are way better! The old ones used to make my ears uncomfortable after a few hours, dont have the same problem with these! 5 stars!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello danzr, We appreciate your feedback and we are glad that you like your new Sony WH1000XM5 wireless noise canceling headphoes. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Battery life, Sound quality
Better than AirPods Max.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the fence between this and the Apple AirPods Max, I ended up liking the sound better and the battery life on this one as a matter of fact I bought my self one and then I bought my wife one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanP, Great! We're glad that you are enjoying the sound and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Cons mentioned:Portability
Good headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love theses they’re great for everyday use but wouldn’t recommend for the gym cause they will slip off because of the sweat
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your honest feedback, Christian!
We are so pleased to hear that you love the WH-1000XM5 headphones and find them great for everyday use. It's wonderful that they are meeting your needs for daily listening!
We also appreciate you sharing your experience about using them at the gym. We understand that comfort and a secure fit during intense, sweaty workouts are a priority, and we value your note about them potentially slipping off in those conditions. Your input is valuable, and we'll certainly share it with our design team as we continually work to improve our products.
Thank you again for choosing Sony and for sharing your complete experience.
Best regards, Gus, Sony Social Media Team
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gif for my dad and he loves it you can use with the your phone or with your tv of laptop
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fernanda,
Thank you for choosing Sony!
We couldn't be happier to hear that your dad loves the WH1000XM5 headphones and enjoys using them with his phone, TV, and laptop. It’s wonderful to know our product is making a positive impact across his devices.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Excellent , the best in the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Airpods Pro and others from Soundcore. Nothing compared to these ones. The noise cancellation is better. Lightweight and able to control audio with single taps is an advantage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dragoneyes, Great! We're glad that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Weight
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are awesome and light weight, more comfortable than comparable options
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GusR, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Noise cancellation worked good while flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, EdwardS!
We are so pleased to hear that you are enjoying the great sound quality of your WH-1000XM5 headphones!
It is especially rewarding to know that the Noise Cancellation worked good while flying. We designed these headphones to provide maximum tranquility, making travel and noisy environments much more enjoyable.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Easy to set up,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, great sounding, love i can cover up one ear to pause music and listen to my spouse's features. Easy to set up. Comfortable to wear. Highly recommend this wireless headphones for all to have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary, Amazing! We're thrilled to hear that you are enjoying the sound, comfort, features, and ease of setup. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Good headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones bought them at discount price I recommend buying them if you find them with a discount you won't regret it good battery life and really good sound not the best of the best but definitely up there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroVDJ, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Wh 1000xm5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelation can barley hear anything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, Awesome! We are glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Dog groomers best friend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are seriously some of the best headphones you can get on market. Even though it says not to sweat in them its really dependent on how much you sweat. I worked at a dog salon and wore these everyday. Noise cancelation is out of this world. If you work as a groomer, these are really good to have. They withstand extremely high pitched noises in the background as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabrinaR, It's great to hear that you are enjoying the WH-1000XM5 headphones! They are indeed known for their exceptional noise cancellation capabilities, which can be particularly beneficial in environments with high-pitched noises, such as a dog salon. The noise-canceling technology in these headphones is designed to effectively reduce low-frequency sounds, like those from engines or air conditioning, but it can also handle a range of other noises to some extent. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony WH1000XM5 Wireless Noise-Canceling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise Canceling is excellent - couldn’t be any better! Comfort is very good. Sound quality is also very good. Perhaps a bit bass heavy, despite attempts to limit the bass and accentuate the midrange and treble. Despite this, I would definitely recommend these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobB, Fabulous! We're glad that you are enjoying the sound, noise canceling, and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
MX5 great for work, school, not the gym
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such amazing headphones and I’m writing this review after a year with them and they’re still good. Great sound and I love the noise cancellation feature. However, I don’t recommend these if you’re running because they do tilt depending on your posture and personal speed as you jog/run but overall great to listen to music sitting down, studying, or just to play Roblox with but I don’t use the mic feature as I have my own mic but I use them to hear the in-game sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pearl, We're thrilled to hear that you are enjoying the sound and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
A must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling Love the design also being super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshA, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort
I love my Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These a great for everyday use and very comfortable to wear. They can go long periods without having to be charged too. You can even adjust the settings in the headphones for different sound control like a higher bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazmyn We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
sony wh-1000xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. I was never a fan of over the ear headphones till a buddy of mine introduced me to these. They last a long time on a good charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AthbarN!
We are excited to hear you're now a fan of over-the-ear headphones and that the WH-1000XM5s were the ones to win you over!
It's awesome that they are lasting you so long on a charge, as we've designed them to keep up with even the longest days of listening. With their incredible noise cancellation and premium sound, they're the perfect companion for your music.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound qualityCons mentioned:Volume
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling, they are Sony so quality is outstanding. The only thing that I didn’t like was that the volume even adjusted to maximum levels was quieter than my XM4’s
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Amazing! We're glad that you like the noise canceling and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin