Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 12109962
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent sound quality of these headphones. They also highly value the incredible comfort, great battery life, light weight, and appealing design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best headphone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic price. Portable wirh great sound quality. Best headset at this price range
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jorge, We are glad that your new Sony WH1000XM5 headphones are the best headphones for you. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Bass
Ear-gasm
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The money I put these headphones on I knew it was going to be glorious, then the base hits… started crying out of joy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yurr, Great! We're glad that you are enjoying your new headphones The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well. I Listen to lots of podcasts and music. It is nice to listen to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CollinD, Thank you for the 5-star rating! We're very pleased to hear you're enjoying your new Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Noise cancellation is wonderful. Some of the best over the ear headphones on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isiah,
Thank you so much for sharing your feedback!
We're thrilled to hear you're enjoying your WH-1000XM5 headphones. It’s great to know you find the noise cancellation to be wonderful, and even consider them among the best over-the-ear headphones on the market. We truly appreciate you taking the time to share your positive experience!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Best anc headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does live up to the hype, but sometimes the auto features on the device is a bit off like it switches to anc and ambient by itself without me doing anything. Maybe its a settings problem but overall if you tune its eq, youll get the best headphones ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rctzy, Great! We're glad that you are enjoying your WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. Thank you for choosing Sony. Erin
Sony xm5 headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall they’re great headphones but not very practical
I would recommend this to a friend- Pros mentioned:Sound quality
Great gift for a 24 year old!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a birthday gift for daughter. She LOVES the style and quality of sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BVKF, thanks for choosing and purchasing our product. We're glad to hear that your daughter loves her new headphones! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
Great Head phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable headphone the battery life last the whole day without a need of charge
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven,
Many thanks for the 5-star rating! Glad to hear your WH1000XM5 headphones suits your needs and expectations. We really appreciate you like the long battery life of the unit. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Worth the money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are phenomenal. Sound quality is terrific.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vindaloo, You've made an amazing choice! We're delighted to hear you like the exceptional sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Worth the purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, very durable and the noise cancellation is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dequan, Thank you for the excellent review! Good to hear you like the amazing sound, durable design, and top notch noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones that can be worn all day. Sound quality is great also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominicV, We are happy that you now have a pair of excellent headphones and that you like their sound quality. Thank you for choosing Sony! Enjoy! Vincent
Electronics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jordan was very knowledgeable about the product and answered all of my questions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laura,
That's great to hear! We're thrilled you had a positive experience and that Jordan was so knowledgeable about the WH-1000XM5 headphones. Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset we like it this item we will tell this to our friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChonaS, Thanks for leaving us such a wonderful review! We are so happy that you are enjoying the incredible features, excellent noise cancellation and amazing audio of our WH-1000XM5. It sounds like we hit the mark with the XM5s. Our team will definitely be happy to read what you wrote. Thank you for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Sound quality
have to pay for 360 around separately
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound quality, but the only thing is that you shouldn't have to pay a subscription for 360 sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santo, we're glad you like the sound quality of our product. We appreciate your feedback regarding the 360 sound. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony never fails
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True about sony . It is really rare when they make a bad product. I love this heaphones and they are amazing for workouts section.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teo02, Great! We're glad that you re enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation, also pretty comfy and long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nandez, We're glad that you like the noise canceling function, comfort, and battery life. We appreciate your feedback and thank you for choosing Sony. Erin
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has had great longetivity and performed very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CalvinT,
Thank you for choosing Sony!
We’re honored to hear that your WH1000XM5 headphones have demonstrated great longevity and consistent performance. It’s rewarding to know they continue to deliver quality sound and reliability over time. Thank you for sharing your experience—your feedback encourages us to keep focusing on durability and excellence.
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice and comfortable music is great but after a while it irritates the ears. Color is a bit faded I use it to study
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiselH, this is great! We're glad that you like the sound and comfort. We'll take note of your feedback. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony wh1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and sound.dont miss the opportunity to use this product. You will love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SathishK, Thanks for your feedback. We are thrilled to know that you like the quality of your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Awesome Cans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible noise cancellation. I feel there is normally a trade off with your sound with NC, but not with these cans. Awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshallS, Excellent choice! We're glad that you are enjoying the noise canceling function of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin