Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 12202609
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Better than promised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product in my opinion, I had an older version from 6 years ago that worked perfectly well, but a friend needed a pair to work in quiet so I gifted them to her. These WH1000XM5's are simply a phenom! They perform as promised and allow me to get rid of the sound from the a/c unit in my rental home. Forget about the music, just LISTEN and you will fall in love this Sony headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatsyD,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling and fit on ears. If you need to workout, take the XM4s instead as they are better in that way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BhavishyV, We are happy that you like the noise canceling feature of your new Sony WH1000XM5 wreless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
Best headphones I've ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound with these headphones. It was recommended to me by one of the Bestbuy employees and don't regret purchasing it one bit. Worth every dollar I spent on these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OsvaldoL,
Thank you so much for sharing your experience with the WH-1000XM5 headphones! We're pleased to hear that you've found them to be a worthwhile investment.
It's wonderful to know that you're enjoying the incredible sound quality these headphones offer.
Thanks for choosing Sony!
Best regards,
Stephanie
W headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for my dad, lowkey should've just kept it and given him my xm4. an absolute W headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PeterN516,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH-1000XM5 headphones have made such a great impression. It’s wonderful to know they deliver an exceptional experience worthy of keeping for yourself. Your dad is sure to enjoy the outstanding sound quality and comfort these headphones offer. We truly appreciate you sharing your enthusiasm with us!
Best regards,
-Fred
Simply Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing headphones! Sound is great and the comfort is unreal. I wear them for travel and before sleep to block out noise. They are worth every bit of the money!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevenG, Fantastic! Glad to hear you're enjoying the amazing sound quality, comfortable fit, and excellent noise cancellation of your new Sony XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Great headphones great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing everything is so clear 10/10 I recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahL!
Thanks so much for the 10/10 rating and the recommendation.
It is truly wonderful to know that the sound clarity of the WH-1000XM5 stands out so much for you!
Thank you for selecting Sony!
Best regards,
Estefany
Great value and best headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love love. Best noise canceling. Super comfortable and fit my head. Really handy case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatieE, Awesome! We're glad that you re enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly!! Nice product!! Best purchase!!!.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlessandraM,
Thank you for the fantastic 5-star review! We are immensely pleased to hear that the WH-1000XM5 headphones fit you perfectly and that you consider them your Best purchase! Comfort and quality are top priorities, and we are thrilled you are enjoying them.
Thanks for choosing Sony!
Best regards,
Dominick
Good quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended to buy . It’s premium quality. I will be buying the latest edition soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AjibolaA,
We are elated to hear that the premium quality of the WH-1000XM5 has made such a strong impression on you! We take great pride in delivering a high-end experience, and it is wonderful to know that you are already looking forward to the next evolution in our headphone lineup.
The WH-1000XM5 continues to set a high bar with its dual-processor noise canceling system and carbon-fiber driver units, which provide incredible clarity and detail. We are particularly excited that you are keeping an eye on the future; the recently launched WH-1000XM6 builds on that premium foundation with our new HD Noise Canceling Processor QN3 and a return to the fan-favorite foldable design for even better portability. Whether you are enjoying the industry-leading silence of your current pair or moving to the latest edition, we are thrilled to have you with us.
Thank you for trusting Sony.
Best regards,
Dominick
Great until i left them over seas....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was between these and the Bose these seemed to be a bit more comfortable but on a long flight over seas the top of my head would hurt a bit. but nothing to worry about anymore, i forgot them over there and there is one happy person in the Philippines with a nice head set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnW, We're glad that you like the incredible features and amazing performance of the headphones. That's unfortunate, we're sorry to learn about what happened. Thank you for taking the time to share your feedback. Regards, Jess
Sony headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really nice and good and the app that works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyT,
Thank you for sharing your great experience!
We're so glad you're enjoying the sound quality of your WH-1000XM5 headphones. The new drivers were specifically designed to deliver a clear and balanced audio experience, so it's wonderful to hear you're noticing the difference.
It's also fantastic that you're finding the Sony | Headphones Connect app useful. It's designed to be a powerful tool for personalizing your listening experience, whether you're adjusting the equalizer, fine-tuning the noise canceling, or using the Adaptive Sound Control feature.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very great headphones, especially for the price, great sound, ANC, it has the whole world and a nice carrier. Best choice out there before the XM6s come out!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-1000XM5, Satori! It brings us great satisfaction to hear that you find them to have great sound quality and effective Active Noise Cancellation (ANC) at a competitive price. The WH-1000XM5 indeed offers a combination of world-class audio performance, noise-canceling capabilities, and a convenient carrying case. We're glad to know you consider them the best choice before the release of the XM6s. Your satisfaction is important to us, and we hope you continue to enjoy your listening experience with the WH-1000XM5. If you have any other questions or need further assistance, please feel free to reach out.
Thank you for choosing Sony!
Gus
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones both in sound quality and noise cancelling. Easy to use and very comfortable. Good construction quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jams,
Amazing! We're thrilled that you are enjoying the sound quality, noise canceling function, comfort, design, and user-friendly functions of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are exactly what I was looking for! I love the ability to turn the noise cancelling feature on and off, so I feel comfortable wearing them while walking outside and will still hear when someone is behind me. The app is easy to use, and the sound quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Homer, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
Best Yet Listening for Music or TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have difficulty with my hearing and these headphones are the best thing I have found. They’re comfortable and give great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alva, That's nice to hear! We're delighted that you find these comfortable and you're enjoying the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sound review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality. The mid range and bass pickups are great The sound quality overall is of good quality, especially in the real world. There is a nice feature where you don’t have to take your headset off to talk to someone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny5, We're glad that you like the sound quality and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Headphones are great!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a year using these headphones and they are great! Wish the volume could go a little higher but overall they’re really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jairo, Thanks for your feedback. We're glad that you like the overall performance of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these for my nephew and loves them. He uses them to work out and says the noise cancellation is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigBrina1n,
Thank you for choosing Sony!
It brings us great joy to hear that your nephew loves the WH-1000XM5 headphones and values their superior noise cancellation during workouts. Knowing our products enhance his daily routine means a lot to us.
Best regards,
-Fred
Review for giftcard
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s rlly a 4.5 star headphone but better than the AirPod maxs imo better battery life, lighter, but it’s uglier than the AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kunuh, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We also appreciate that you like the battery life and lighter design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony WH-M5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets say I had high expectation after researching for some headphones. This exceeded those expectations. Highly recommended. Comfort, Sound, Quality, Noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonF, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin