Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 12202609
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise-cancelling and very comfortable. No concerns except I wish there was more water resistance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven, Fantastic! We're delighted to hear that you like the noise canceling and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
First time user for mx5s
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these i use to be a bose loyal fan but these mx5 are superb, bass and quality of the music is wonderful also i also use the Sony WF 1000mx4 now I am a loyal Sony customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deadpool, Awesome! Glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Excellen noise cancellation, excellent battery lif
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I was so pleased with this headset that i bought a second one for my son. I travel almost every week and with this headset I can cancel the noise at airports and the plane engines. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexasfriend, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever had, excellent noise cancellation and sounds quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuliannaM,
Thanks for the fantastic review—We're truly heartened hearing that you consider the WH-1000XM5 headphones the best you've ever owned!
We appreciate your comments on the excellent noise cancellation and sound quality, as these are the core features we focused on with this model. And we can't be happier to know you're enjoying the amazing sound quality they deliver!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Sound quality was awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were very comfortable to wear and the sound quality was awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patri, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
xm5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancelling on this headset is just a entire new level, design is simple and light, in love with this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilling, Awesome! We're delighted to hear that you like the noise canceling function and design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headphone if you don’t have a small head
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, have been working great for me. Bluetooth connectivity is also really good, but the fit is slightly lose on my small head, so probably not a good choice for people with small heads cause it slips off especially during workouts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FarwaI, Thanks for the feedback. While we're glad you like the sound quality, we're sad to hear that it didn't fit you well. Make sure to adjust the headband slider accordingly to prevent it from falling off. Enjoy and thanks for choosing Sony. -Craig
Sony Noise Cancelling with Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and great sound. Comfortable earphones. Very pleased with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarveyC, Amazing! We're glad that you are enjoying the noise canceling, comfort, and sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Love these
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, easy to use, love the touch features on the side. Only thing I don’t like is having to use the Sound Connect app and only being able to connect to 2 devices at once. Besides that, great quality sound, amazing noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanK,
Thank you so much for your wonderful review! We're so glad to hear that you're loving your Sony WH-1000XM5 headphones and enjoying the touch features, sound quality, and noise cancellation. We appreciate your feedback about the app and device connections — it's always helpful for us to know how we can improve. We hope your listening experience continues to be immersive and enjoyable!
Thank you for choosing Sony!
-Maria
Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. Great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KumariM,
Thank you for choosing Sony!
We're truly heartened to learn that your WH-1000XM5 headphones have impressed you with their outstanding sound quality. Thank you for sharing your feedback!
Best regards,
-Fred
Excellent noise cancellation and better mic vs XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is excellent. I use these to sleep at night because of extremely noisey neighbors upstairs. I've regained my sanity! Also, the mic when speaking to someone over the phone really isolates your voice and they do not hear background noise. While walking outside, I had a conversation and the person on the other end could not hear the dogs barking (loudly) in the background. Definite improvement from the XM4 headphones. The only thing that I'm not crazy about is that they do not fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 73angelD, we're glad you are enjoying our industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Great Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium sound and great noise cancelling. Very comfortable to wear fir long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KillerBug666, Thanks for sharing your feedback. We are glad that you like the sound quality and noise canceling feature of your new Sony WH1000XM5 headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
Amazing headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great audio and noise cancelling feature. They are also super lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeslieA, We're pleased to hear that you like the lightweight design, audio and noise cancelling feature. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones. The calls are clear and they block out background noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaD!
It brings us great joy to hear that you love your WH-1000XM5 headphones! We truly appreciate your feedback. These headphones are equipped with advanced noise-canceling technology and exceptional sound quality, ensuring you can enjoy your music and calls without any distractions.
Thank you for choosing Sony!
Best regards,
Estefany
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality on these and since they're pretty light they're comfortable to wear for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarieD, That's wonderful! We're thrilled to hear that you like the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig
Sony WH1000XM5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a game-changer in audio technology. Sony has once again set the bar high with these headphones, delivering outstanding sound quality that is both clear and rich in detail. The noise-canceling feature is truly impressive, creating an immersive listening experience by effectively blocking out external noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GustavoQ, Thank you for the amazing review! We're thrilled to hear you like the exceptional sound quality, top-notch noise cancellation, and immersive listening experience with your new Sony WH1000XM5. Thanks for choosing Sony! -Sam
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the comfort & sound of the Sony brand. The app is a game changer. Only downside I have is the Bluetooth connection cuts out sometimes & then comes back in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnnyjukebox62, Awesome! We're glad that you like the comfort and sound quality. For the Bluetooth connectivity issue, please ensure you're software is updated. You can launch the Headphones Connect app to check for software updates. Additional troubleshooting is available on the Help Guide: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000558775.html
For further assistance, please email us at socialsupport@am.sony.com
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best headphones i’ve used, so comfortable and amazing quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyD, Thank you for writing your review. We're glad that you like the WH1000XM5. Thank you for choosing Sony. Erin
Retired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product great sound comfortable to wear s
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB,
We are thrilled that you’re enjoying the excellent sound and comfort of your WH-1000XM5! It’s wonderful to know they are providing such a great listening experience.
Thanks for choosing Sony.
Best regards,
Eliab
Excellent Father’s Day gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and light weight! We are using it daily both work and pleasure. The charging time is quick!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AhmetO,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality, light weight design and battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David