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Comp. Value: $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6153 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 6,153 reviews
  • Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a holiday splurge gift for my best friend and I cannot stress how much she truly loves them. The compatibility features worked well on both my iPhone and her Android without any issues and the noise cancellation on these is incredible!!! Definitely see what the hype is all about and after trying them out a few times, I would definitely buy these again for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christine, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones, recommend for work use more than working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Anonymous,

      Thank you for choosing Sony!

      We're honored to hear that you find the WH1000XM5 headphones great for work use. It’s fantastic to know they provide the comfort and sound quality you need during your workday. Your recommendation means a lot, and we hope they continue to enhance your productivity and focus.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and how comfortable they sit on my ears. Wish i didn't have to download an app to use but very small inconvenience for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oscar, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, SONY will not disappoint, this product is comparable and I may say better then other more expensive headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeniseE,

      That's great! We're glad to hear that you like your new Sony headphones. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect sound and style

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I had to buy my kids their own after they kept taking mine. Great sound and I love how classy and clean the style is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natahorchata,

      Thank you for the 5-star rating! We're happy to hear that you love the sound quality and design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great quality and exceptional performance!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mony,

      Thank you for choosing Sony!

      We are thrilled to hear that you found the product to be excellent, with great quality and exceptional performance. At Sony, we are committed to providing exceptional audio experiences, and we are thrilled to hear that our WH-1000XM5 headphones have gone above and beyond your expectations.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and incredibly light. Perfecr for rhe gym!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduardo,

      Great! We're glad that you are enjoying the sound quality and weight of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    SONY HEADSET

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, our first one fell in a bucket of mop water and stopped working, we were devastated and bought annother pair just because we loved them so much! Definitely recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adkins85, Fantastic! We're extremely pleased to hear about your satisfaction with the amazing performance of these headphones. Thank you so much for the love and for recommending our WH-1000XM5! - Romeo Sony_US

  • Rated 5 out of 5 stars

    best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality, comfortable, best sound quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdonI, We're glad that you like the sound, comfort, and overall quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to use! I would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TerraB,

      Thank you for choosing Sony!

      We're delighted to hear that you’re enjoying the great sound quality and ease of use of the WH-1000XM5. Your recommendation means a lot to us, and we're glad our headphones are providing you with an excellent listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is so good and they are so comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Israel, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was clear and headphones are comfortable. Perfect for a long air plane ride

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      That's good to hear! We're glad you like the sound quality and comfort of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Xm5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Xm4 upgraded to these and don’t regret it sound really clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JorgeH,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you've upgraded from the WH-1000XM4 to the WH-1000XM5! We're thrilled to know that you're enjoying the clear sound quality. With cutting-edge technology and thoughtful design, these headphones offer an exceptional audio experience. Your feedback means a lot to us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Expensive but perfect for music lover!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid, music sounds awesome through these! The noise cancelling works very well, allows me to get lots of work done with little to no distractions. It's features are really good, plus it's connection quality is great! While they're expensive, they're definitely worth every dollar if you're someone who loves listening to music alot!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devin, Thank you for this amazing review of your WH-1000XM5. We're glad you love the exceptional sound quality, excellent noise cancellation and overall features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    As expected, Sony lives up to its reputation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones of my 58-year life. BEST...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuneK,

      We are honored to hear that the WH-1000XM5s are the best headphones you've experienced! It is wonderful to know that our reputation for quality and noise-canceling technology has lived up to your expectations.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Best Headphones that Ive Owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NeilC,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very nice and the noise cancellation quality is good if not better than the XM4 version. The build feels more sturdy as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanT,

      That's great! We're happy to hear that you like the build quality and industry leading noise canceling of the headphones. Thank you for supporting Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    For study

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for my education as a student. They have served me well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diego,

      We are pleased to learn that your WH-1000XM5 headphones have become such a vital asset to your education! We understand that for a student, a "best investment" means gear that can keep up with long library sessions and back-to-back lectures. It’s rewarding to know that the Industry-Leading Noise Cancellation is helping you create a distraction-free study zone, while the 30-hour battery life ensures you aren't searching for an outlet in the middle of a project.

      The Multipoint Connection is a particular favorite for students, as it allows you to stay connected to your laptop for a lecture while simultaneously paired to your phone for important notifications.

      Thank you for making Sony a part of your academic journey and for trusting us to help you focus.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony 1000-MX5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear on long flights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTST, Awesome! We are glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all in the title. Amazing quality. I’ve always loved the wh1000xm series

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LeviH,

      Thank you for choosing Sony!

      We are delighted to learn that you are enjoying the WH-1000XM5 and have consistently loved the WH-1000XM series. Your recognition of the exceptional quality of our headphones is incredibly meaningful to us. We continually strive to ensure our products surpass your expectations, and it is truly gratifying to hear when we have achieved that.

      Best regards,
      -Fred Sony_US