Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 12202609
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Especially for the gym, I used covers to protect from the sweat getting in! I would recommend this and very good noise canceling!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mich, We're glad that you are enjoying your WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Best headphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves these headphones! The noise cancelling is phenomenal and quality of sound is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferH, Thank you so much for sharing your experience. We're glad to learn that you and your son love your new Sony WH-1000XM5/B and its phenomenal noise-canceling capabilities and awesome sound. Thank you for choosing Sony, and enjoy! -Maria
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing. More natural true to life sounding instruments than the AirPods Max - no comparison in that regard. Cello, violin, piano, harp, brass all sound detailed, nuanced and realistic like you could reach out and touch the instrument. Only grievance I have is that the inner ear cups are a bit shallow so even my small ears touch the inner surface.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lance, We're very pleased to know you're enjoying the excellent audio quality, bass, clarity, outstanding battery life, and the industry-leading noise canceling feature of your new Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
Top Tier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top tier noise cancellation and sound. Slim new modern design as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCas Great! We're glad that you like the design, noise canceling function, and sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Best sound quality and the battery lasts 30 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Penguin, Great! We're pleased to hear that you are enjoying the sound quality and battery life of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Beautiful color amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsRiddle,
Thank you so much for your wonderful review! We're thrilled to hear that you love the WH-1000XM5 headphones. It's fantastic to know that their beautiful design and exceptional sound quality have made such a positive impression on you.
We appreciate your support and hope you continue to enjoy your listening experience!
Thanks for choosing Sony!
Best regards,
Stephanie
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were exactly what i was looking for the quality is perfect and the sound blocker works so well i am definitely going to get another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IselaV, Awesome! Glad to hear your purchase went well and these headphones suits your needs and expectations. It's wonderful to know that you are enjoying the super sound quality and excellent noise cancellation of your WH-1000XM5. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Have a great day! -Jess
Good quality sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for tv listening so I am not looking for headphones of audiophile quality, just clear dialogue. Sound quality is great so it meets my needs. A little pricy so I hope the plastic holds up and does not start breaking like my last pair (a different brand).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SCCL, Excellent! We're delighted to hear that you like the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones! Love the noise canceling feature so much
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Carolina, thanks for that 5-Star review!
We are delighted to hear that you are enjoying the noise-cancelling feature! The XM5 headphones comes with multiple features to take your listening experience to a whole new level!
We appreciate your review and are thrilled that you enjoy your headphones!
Thanks for choosing Sony!
Gus
Amazing headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have previously owned the xm4s and just got the xm5, and these headphones don't disappoint! The noise cancelling is great as well as the feel of the headphones itself have a premium quality to them. Overall would recommend sony to anyone who is looking to get some premium audio quality! Especially if you are a commuter these are a must!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Termi, we're glad you like the noise canceling feature and sound quality of our newest industry-leading noise canceling headphones. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! ~Earl
Great set of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headphones, sound is superb. Durable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, EduardoV,
Thanks for the comments and for the 5-star rating! It’s great to hear that our product has exceeded your expectations We are sure their amazing Sound quality, Noise Cancelling Technology and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a great day!
-DiegoV
Bought 2nd Pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought a second pair for my wife. These headphones not only have the audio quality of the XM4's. The call quality is phenomenal. My wife works from home and takes calls with these. She absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonH, That's awesome! We are thrilled to hear that your wife absolutely loves her new Sony WH1000XM5 wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Sony WH-1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, comfy on the ears. Loe the new design,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, We're glad that they fit well and comfortable on the ears. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Earily quiet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to hear the music while drowning out the room noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjbrz, thanks for sharing your experience with the Sony - WH1000XM5! We are glad to hear you're enjoying the industry-leading noise cancellation technology built into these headphones, which grants you access to extraordinary sound quality. We thank you for choosing Sony and enjoy the music! Regards, -Dominick
Sony XM5
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome pair of headphones, recommend for anyone who needs good quality and reliably.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Kraig! We're glad you love your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great sound, too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big and bulky. I needed to return it, the sound is phenomenal though
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DarlyJ,
Thank you for considering Sony products.
We regret that the WH1000XM5 headphones did not align with your comfort expectations, despite the positive feedback on their sound quality. Your comments are important to us and will be forwarded to our product development team for careful consideration as we strive to enhance our offerings. We appreciate your understanding and thank you for sharing your experience.
Best regards,
-Fred
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality.... Really in a league of their own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NickO,
Thank you so much for your kind words about the WH-1000XM5 headphones! We're thrilled to hear that you are enjoying the exceptional quality and performance. At Sony, we strive to deliver the best audio experiences with cutting-edge technology and innovative design, and it's wonderful to know that our efforts have made a positive impact for you. Thank you for choosing Sony!
Best regards,
-Fred
Love these headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, the sound quality is the best. Go Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, GilS! We're thrilled to hear that you love the WH-1000XM5 headphones and that you find the sound quality to be the best. Your positive feedback and support are greatly appreciated. Go Sony!
If you have any further feedback or need assistance, feel free to reach out. Enjoy your amazing listening experience!
Thanks for choosing Sony!
Gus
Happy with the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item came in as described and delivery as promised
I would recommend this to a friendBest Headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headsets I have ever purchased. They are easy to use, sounds great, and I highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, We're glad that you like the ease of use and sound quality. Thank you for choosing Sony. Erin