Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 12202609
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are Worth getting because it has so many functions with it they have noise, cancellation and Speak to talk and ambient sound. Also, this is good for the gym because it stays on your head and it’s just on any type of head size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XavierP Awesome! We're pleased to hear that you're enjoying the audio and features of your new headphones. Thank you for choosing Sony. Erin
Sony headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear noise, nice base, and good quality. Tge price is kind a high but overall i like it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertD, thank you for the five-star rating! We're glad to hear you're enjoying the WH1000XM5 headphones and it's industry-leading noise cancellation feature. Thank you for choosing Sony! Best regards, -Jenn
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent quality construction and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyC,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the WH-1000XM5 headphones' quality construction and sound. We take pride in crafting products that offer both durability and an exceptional audio experience, and your kind words truly affirm our commitment. Your feedback motivates us to continue delivering the best in innovation and design.
Best regards,
-Fred
Great and sound proof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality!! I can remove all the sound around me, and the Black Friday deal was great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paulie!
Thank you for the wonderful review of the WH-1000XM5 headphones! We are honored to hear that you think the sound quality is amazing and that you were able to grab a great deal.
We appreciate you choosing Sony!
Best regards,
Estefany
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall super great. They're the most comfortable ones I tried in-store. They feel weird after a while but I'm also not used to headphones to begin with.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Ruthy!
We are thrilled to hear that you found the WH-1000XM5 to be the most comfortable ones you tried in-store! We designed them to be lightweight for exactly this reason.
We understand that it can take time to adjust to wearing any headphones for long periods, especially if you are not used to them. We hope that with continued use, they will feel completely comfortable.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Good Headphones - curious on new model differences
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife for Mother’s Day - she uses them everyday for hours on end. It’s been a few months and no abnormal wear and battery life still seems good. They feel on the flimsier side of headphones but I think it was intentional. I have no concerns of them breaking. She uses an IPhone and has no issues using any of the feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BenjaminL,
Thank you for choosing Sony!
We're delighted to hear your wife is enjoying the WH-1000XM5 headphones daily! It's great that they've performed well with impressive battery life and durability. We appreciate your feedback on their lightweight design and ease of use with her iPhone. Enjoy the music!
Best regards,
-Fred
wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound and very comfortable and the battery lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lifshenco, we're glad you like the sound quality and battery of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Not sure it's worth the upgrade, but still good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of the Sony WH-1000 headphones. I bought the XM4 and really like them, so took the plunge for the upgrade. I'm not sure I see a big difference in the new one, but it still sounds great. Maybe a little lighter than the XM4. If you like top-notch headphones, these will definitelu fit the bill.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grabes,
Thank you for the purchase and 5-star rating! The main features of the WH1000XM5 are
Industry-leading noise canceling, crystal clear hands-free calling; up to 30 Hours of playback with ANC on; Ultra-comfortable, Lightweight design with soft fit leather; multipoint Connection, redesigned collapsible case. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Worth the wait, money and the hype! Get these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. I've had, and consequently compared these Headphones to the Bowers and Wilkins PX7's, the older Sony 1000MX3's and Jabra Elite 85t's and the Sony's Noice Cancelling is superfluous. No question. The deep bass, the rich treble/highs makes listening to everything from 2Pac to Enya, to Nelly a choice experience. The phone/bluetooth quality is outstanding. I refuse to take a call on any other headset that I own than these Sony WH-1000MX5's!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LogitechDarkFieldFan, we're glad you are enjoying our newest industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, and light headphones which make it comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback, ChrisP! We're delighted to hear you're enjoying the great quality and lightweight comfort of the WH-1000XM5 headphones. The newly developed, lightweight design is crafted for all-day comfort, while the advanced audio technologies and noise cancellation ensure an exceptional listening experience. Your satisfaction is our top priority, and we appreciate you sharing your positive experience with us.
We truly appreciate your support and for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great sound quality and comfort
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and super comfortable for over-the-ear headphones. I wish they made cooking earpieces for them on release, that’s the only thing I would change. I use these to study in order to focus, and they’re comfortable enough to walk with outside as well. So far the connectivity seems pretty seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, Awesome! We're glad that you are enjoying the sound quality, comfort, and connectivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I didnt give it a full five was because of the sony app you need to download to change a few things on your headphones. An example of this would be the speech detection, I woul talk and audio would cut off, so overall you could talk and listen at the same time. Unless of course you changed it in the app. Nonetheless its a great product, amazing audio and are comfortable around the ear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gaby,
Thank you for purchasing our Sony WH1000XM5 and for sharing your feedback. This will help us improve our future product. We're glad that you like the quality of our XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Marco
good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and sound pretty clear to me. This was a good purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlexC,
Thank you for choosing Sony!
We're excited to hear that you enjoy the great and clear sound of your WH1000XM5 headphones. It's rewarding to know that this purchase has enhanced your listening experience, and we appreciate you sharing your positive feedback.
Best regards,
-Fred
Best overall sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones deliver a great performance of solid lows, mids, and highs; shining particularly towards mid-lows and mid-highs the bass has a very nice rumble to it. The ANC is superb and is a great addition to these both wired and wireless to your preferences as they last for about 35 hours wirelessly and connection is seamless and simple. Definitely recommend after the use of my AT-M50X for thousands of hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift and she loves it. Sound is fantastic and doesn't hurt your ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZJ101,
Thank you for your wonderful review! We're thrilled to hear that the WH-1000XM5 has been a hit as a gift and that she loves it. It’s great to know that the sound quality is fantastic and comfortable for her ears. Your feedback is greatly appreciated. We hope she enjoys many more hours of immersive listening!
Thank you for choosing Sony!
Best regards,
- Stephanie
Incredible purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling with these is absolutely incredible. I cannot hear anything when I am listening to music, even when on a mower or in a loud environment. Only issue that I have had is when it self switches between noise canceling and ambient, sometimes it gets confused by the wind if I am outside. But inside I have had 0 issues with that. Sound is very customizable as well. Seem very durable so far as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KoreyP,
Thank you for taking the time to share your experience with the WH-1000XM5 headphones! We're thrilled to hear that the noise-cancelling feature has exceeded your expectations. Your feedback regarding the switching between noise cancelling and ambient modes is invaluable to us and we appreciate you bringing it to our attention. We're glad to know that you've found the sound customization options to your liking and that you're pleased with the durability of the headphones. Enjoy your music!
Thanks for choosing Sony!
- Stephanie
Headphones for my daughter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice color and it has a good sound quality, excellent price and quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AdelaR,
Thank you for choosing Sony!
We’re elated to hear that you appreciate both the color and sound quality of the WH1000XM5 headphones. It’s wonderful to know that the combination of design and performance resonates with you, especially alongside the value they offer. Your feedback encourages us to keep delivering products that blend style and excellence seamlessly.
Best regards,
-Fred
Perfect for Long Haul Flights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is amazing. Wore these on an 8+ hour flight on one charge. Love that they come with an aux cord for in-flight entertainment and the noise cancelling was perfect. Also was able to wear a travel pillow and sleep with them on pretty easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jstoe, That's awesome! We're glad that you are impressed with the battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
Exceptional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise canceling capability, great product Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
We are thrilled to hear that the WH-1000XM5 headphones are delivering the excellent sound and noise cancellation you expected! It is great to know that the dual-processor system and 8-microphone array are providing that "excellent" distraction-free experience Sony is known for.
Thanks for choosing Sony.
Best regards, Eliab
Great headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and the comfortable fit and they're so light and easy to take along
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynT, We're glad that you like the sound quality and comfortable fit. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin