Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 12202609
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Headphones I used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM5 is a bit expensive but worth the price for what it offers: Sound quality, ANC and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi D12345KS,
We appreciate you choosing our WH-1000XM5. We're glad you considered the quality and features you will get with our headphone over other brands. Enjoy good sound quality and comfort with our WH-1000XM5. Our XM5 has 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony. - Marco
I think they really are the best ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel there's anything wrong with these. The sound is amazing, noise cancelling is pristine. There are so many different options to customise your listening. The finish on them pick up grease, that I consider just a teent annoyance but otherwise they're not too heavy, they're really comfortable. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmA, Thank you for the excellent review! We're delighted to hear you like the amazing sound, exceptional noise cancellation, tons of customization options using the app, and comfortable fit of your Sony XM5. At Sony, we are always looking to improve our product quality and features. We have noted your input about the finish and will be sure to forward this feedback to the appropriate department. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Great Everyday Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how lightweight it is and the noise cancellation is crazy amazing. I'm not a huge audiophile so I don't know the particulars of the sound quality, but it's been great for gaming, youtube videos, discord calls, all while looking stylish & fitting in with my office aesthetic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi feizhou, Awesome! We're delighted to hear that you like the noise canceling function and sound quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is very punchy, the sound quality overall is worth the price. Sound controls have a small learning curve but are easy and the case is very nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curls,
You made the right choice! We're glad that you like the sound quality, supplied case, and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph
The best I ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews are real. Incredible sound, long battery and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi loliv, We're glad that you like the sound quality, comfort, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Fire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds excellent, phenomenal anc and decent battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, jb73! We're glad that you are impressed with the sound quality and battery hours of the new Sony XM5 headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! -Craig
Sony xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is long anc is good and transparency aswell
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Emaneltorres!
We’re so glad to hear that you’re enjoying the long battery life and the performance of both the noise canceling and transparency modes on your WH-1000XM5! We designed these to be the ultimate versatile headphones for any environment, so it's great to know those features are hitting the mark for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
XM5 Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever no debate to this date, premium and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MilkJuice!
We are thrilled that the WH-1000XM5 is providing that premium, high-quality experience you were looking for. From the industry-leading noise cancellation to the refined sound of the 30mm driver units, we really poured everything into making these a modern classic.
Enjoy the music and thank you for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them before traveling for business and was not disappointed. I was trying to decide between these and the AirPods Pro Max and I am glad I went with these. The battery life, sound, and portability is great. The case allows me to throw them in my carry on without any additional bulk to my bag. Great purchase decision. No regrets!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrPorter, We're glad that you are enjoying the battery life, sound, and portability. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Worth every penny
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio and noise cancelling are both phenomenal. The mic quality is also fantastic - it’s super clear and noise cancels anything youre doing (washing dishes, crinkling paper, etc). The battery life is amazing, you probably will only need to charge once or twice a week. Can’t recommend these enough, its miles better than the XM3 i had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wally, We are glad that you like the quality and capabilities of your new Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
One of my favorites
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound!! They’re so lightweight and cushioned too. The battery life is also so good. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuGrey,
It is truly wonderful to know that you love the sound of your WH-1000XM5 headphones! We're thrilled that you find them so lightweight and cushioned, and that the long battery life earns a 10/10 rating. Thank you for the excellent feedback and for choosing Sony!
Regards,
Dominick
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sounds, nice fit, nice ANC, battery is good, best for gym goers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TotoyGolem,
You made the right choice! We're glad that you like the sound quality, fit, noise canceling function, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Headphone review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones would be great for activites that dont have a lot of outside noise and for those that don't blast their music. These would be great in an offic setting or for walks around the block. Their noise cancelling is good and i love their ability to stop noise cancelling when talking or being talked to. They're not the loudest headphones. If you want something loud for the gym I wouldn't recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. JonathanP,
Thanks for the review! We are really happy to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the feedback and it will definitely be taken in consideration for future references as Sony strives to deliver excellence!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Wear a pair and be amazed with the XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very light and comfortable to wear. Easy to adjust. The touch controls are very responsive. When powered on and placed on ears, they immediately drown out the outside nose. The mics work perfectly when on conference calls for which I use for work. The audio quality is superb which you can adjust through the Sony app to make it sound the way you want. The price was a little steep but well worth It!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hypnosis8575, We're very grateful for this positive feedback! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. Thank you for giving the product a perfect rating! Jay
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality feels light battery last a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaC, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
One of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the XM5 headphones from XM3. The improvement was evident. The touch controls are more responsive, the battery life longer, the noise cancelling outstanding... and the sound quality quite excellent. Definitely one of the best options out there, even compared to the much more expensive Apple AirPods Max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viewerfive, Excellent upgrade! We're also glad that you are enjoying the sound quality. touch controls, battery life, and noise canceling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Worth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know the price might be high but it was worth every penny. I use these for the gym and my experience at the gym never been better. If you go  frequently to the gym and is looking for headphones in the market, 100% recommend these. The noise cancellation is very good, good bass and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alberto, Fantastic! We're delighted to hear that you're enjoying using these in the gym and you like the noise canceling and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great for flights
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great battery life. The noise cancelling capabilities are great and the gestures to temporarily halt noise cancelling are very useful when you want to hear things around you. Great for flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulH Awesome! We're glad that you like the sound, battery life, noise canceling function, and features. We appreciate your feedback and thank you for choosing Sony. Erin
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product great sound would recommend to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeC,
Thanks for the recommendation! It is most rewarding to hear that the sound quality has made such a great impression on you.
The WH-1000XM5 features an "Auto NC Optimizer" that automatically adjusts noise canceling based on your surroundings and wearing conditions. It also includes 30 hours of battery life.
We appreciate you choosing Sony!
Best regards,
Estefany
Amazing!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you learn the controls this is fantastic! Sound comes through clear, the mic works very well, and I love that you can change between hearing background noise to cancelling all the noise with one button. Charges up fast and lasts for hours!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DreyaR, That's cool! You definitely made the right choice. We're glad your investment is worth it. It's amazing to hear you are enjoying all the improvements, especially the superb audio. noise cancellation, ambient sound mode and clear call quality we made on these headphones. It sounds like we hit the mark with the WH-1000XM5. Thank you for choosing Sony! -Jess