Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 12202609
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Love them! Wish they had other colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound as you would expect from Sony! Noise cancelling is not full proof but it works. Battery stays charged a good amount of time. Best of all, if you get the protection from Best Buy, they will deal with it directly unlike beats where you have to go to the dreaded apple store. I personally think it has better sound quality than beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BebeRia, Great! We're happy to hear that you like the sound quality, battery life, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are really good quality and work really well. The audio quality is top notch & the noise cancelation work extremely well, With how comtroble they work I can wear them forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeS, Awesome! We're glad that you re enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Perfect sound quality and battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is perfect and the EQ is amazing. The sound is better than the Airpods Max for sure. The battery life is amazing as well. Standby battery use is also good, so I don't have to turn the headphones off every single time I take them off my head as they don't burn any battery. I would recommend these 100%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnonymousHeadphone, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Qualiy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality. Sony never disappoints!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, JohnE!
We are thrilled to hear that the WH-1000XM5 headphones are delivering the sound and quality you expect from us. Knowing that "Sony never disappoints" is a huge compliment to our team and our commitment to premium audio.
Thank you for your continued trust in Sony!
Best regards,
Gus, Sony Social Media Team
Best for personal use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a using this product for more than a year, It has a excellent battery life and good sound system. Sometimes it disconnects, but overall, it is a reliable pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fabiola, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Soney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This type of headphones having a great sound system
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarwanA,
Thank you for choosing Sony!
We're honored to hear that you appreciate the great sound system of the WH1000XM5 headphones. Your positive feedback inspires us to continue delivering high-quality audio experiences that enhance every moment.
Best regards,
-Fred
sony xm5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of headphones, lightweight, amazing sound quality, amazing noise cancellation, everything about these headphones is amazing for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisB, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM5 headphones! Thank you so much for the 5-star rating and for choosing Sony! -Carl
Best sounds best noice cancelation
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best sound and noise cancellation you can get on the market. You almost not feel it over the head the soft materials make is very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianP,
Excellent choice! We're glad to hear that you are having a great time with the superb sound quality, noise cancellation, comfortable fit, and overall performance of your XM5 headphones. Thanks for choosing Sony! - Kris
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. I upgraded from Beats Solo Pro and these are far more comfortable. I am not the neatest or cleanest person and the light grey color has been super durable and not hard to take care of. Battery life makes it worth it. A bit pricey though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CamillaC, Excellent upgrade! We're glad that you like the battery life and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
My new headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best feature on these headphones is the noise cancellation. I took a flight to Paris 13 hours plus filled with children, i head nothing but my great music, I didn’t even hear the noise from the plane. Love that I hear more than just the base.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fireplace, What a great experience! We are glad that you like the noise canceling feature of your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Quality! PERFECT FIT AND SUPER COMFY!!! The black wasn’t well suited for me but returned and got them in a lighter color and I stilll absolutely love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngL, Thank you for the positive review! We're glad you like the amazing quality, perfect fit, super comfortable fit, and the silver color of your new Sony WH1000XM5. Thanks for choosing Sony! -Sam
Wdym-1005
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, the ear fit is a bit off but overall good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user491709!
It is fantastic to know that the sound quality of your WH-1000XM5 is hitting the mark.
We appreciate your honesty regarding the fit, as your feedback helps us keep improving how our headphones feel for everyone.
Thanks for choosing Sony headphones!
Best regards,
Estefany
Best sony headphones in years.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony took the best audio canceling headphones in the planet and rev it up to 9,000. They are comfortable to use at the gym and they dont get messy like others. This is a must have in the inventory if you are an audiophile and noice canceling person who travel by plane....100 guarantee.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseO, Thank you for the amazing review! We're very pleased to hear comfortable fit and excellent noise cancellation of your new Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound great and comfy for using for long periods of time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Xavi,
Thanks for the great review! We really appreciate the feedback. It is great to hear that you are enjoying your Sony headphones. Do not forget to get the Sony Sound Connect App to enhance the experience! Than you for choosing Sony, have an amazing day!
-DiegoV,
Best headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Super pricey but worth it. They feel nice on the ears and have such good noice cancellation that it almost hurts but if ya can manage the price definitely get these. Good connection too but ive had trouble connecting them to my pc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Thank you for the review and we're glad to hear that you like the headphones. We highly recommend uisng the Sony Headphones Connect app so you can adjust the noise canceling and customize the surround effect and equalizer function. Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
-David
THE BEST !!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Super comfortable and light weight , the noise canceling feature comes in super handy... When, I am trying to read or study....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nelson, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal headphones. These headphones allow me to focus even more than before. I could barely hear a thing other than my music when noise cancleestion is activated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David!
Thanks for sharing! It's a true pleasure to hear that your WH-1000XM5 headphones are helping you focus. It’s awesome that the Dual Noise Sensor Technology is working so well to block out distractions and let you enjoy your music.
Thank you for choosing Sony!
Best regards,
Estefany
Works as expected.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the M2 before buying these. Works fine for my needs. The included carry case is nice. Ear cushions are comfortable. Noise cancelling works just as good as my previous version. I'd recommend if you can find it at sale price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carnage, Awesome! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headphone overal’
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally be using this headphone for the past 3 month, and it really is the best headphone, in the gym i literally cannot hear the gym music or the sound of machine or even people talking so the ANC is amazing and it terms of sound, i really felt the difference with my old headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frenchie, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Comfortable. I just wish it folded up easily for travel like the previous version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FinalFantasy,
That's great you find the WH-1000XM5 comfortable! We understand the preference for the fully foldable design of previous models, especially for frequent travelers.
The new, streamlined XM5 design was developed to achieve a sleeker look and enhance the overall noise cancellation performance by maximizing the space for internal components, like the new processor and microphones. While they no longer fold inward, they still collapse flat into a thin carrying case, which was redesigned to be more durable and feature a magnetic flap for accessories.
Thanks for choosing Sony.
Best regards, Eliab