Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- |
- SKU:
- 12202609
Customer reviews
Rating 4.6 out of 5 stars with 6141 reviews
(6,141 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great for planes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Planes seem louder than 20 years ago. I am likely wrong, but i needed these headphones. Wireless and noise canceling. I can listen to Audible without turning the volume all the way up. Perfect.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mergatroid, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have ever owned. Great sound quality and comes with an actual case for everything. Battery life is 30 hours which is amazing
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevonM, That's really cool! We're thrilled to hear that you feel the WH-1000XM5 is the best sounding headphones that you've owned. It's good to know you are enjoying the top-notch sound quality, amazing battery life, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM5. Thank you so much for your purchase! -Jess
Rated 5 out of 5 stars
Top Tier Headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend had bought this for me as an early birthday gift and it’s amazing. I used it during my long trip and barely had to charge it. The sound quality and the noise cancellation feature was great during my 15 hour flight.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi raymondndls, Awesome! We're glad you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Love these Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.l love these headphones! You can customize the equalizers to your liking and I love that! Just make sure you take care of them because they can be a bit delicate!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dani,
Thank you for your fantastic 5-star review! We're so glad to hear you love your WH-1000XM5 headphones and that you're enjoying the ability to customize the equalizer settings to your personal taste. We appreciate you mentioning the delicate nature of the product. It's a great reminder for all users that proper care helps ensure a long and enjoyable lifespan for their headphones.
Thanks for choosing Sony, have a fantastic day!
DiegoV
Rated 5 out of 5 stars
Better than beats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect headphones for the gym! I have had beats studios 3 before and they tend to hurt my head and ears after a while. These headphones are super comfy and the noise canceling works really good!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdalbertoD,
You made the right choice upgrading to the Sony WH-1000XM5! We're glad that you like the comfort and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Noise Cancellation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling headphones I’ve gotten yet! Comfortable for long use.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuestBestBuyer, Thank you for your positive review! We're thrilled to hear that you find the WH-1000XM5 to be the best noise-canceling headphones you've experienced so far and that they are comfortable for long use. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great headphones with better software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good software better than bose qc3. Software is where it shines with talk to cancel noise canceling. Very nice feature for when the wife keeps trying to talk to me with my headphones on
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swiish,
We're thrilled you love your XM5s and their superior noise canceling, especially Speak-to-Chat! It's fantastic to hear how well it works for quickly talking to your wife without taking off your headphones. Thanks for the 5-star review and for choosing Sony!
We appreciate the preference, have a great day!
DiegoV
Rated 5 out of 5 stars
Best Headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds is unlike anything I’ve heard before from headphones. The companion app makes it easy to adjust the eq and get the sound just right. It’s very comfortable, I wear almost 7 hours a day at work.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCoder, Great! We're glad that you like the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Best headphones ive ever bought
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive never had a pair of headphones that provide such comfort and such grear sound quality at the same time. If anyone ever asked what headphones i would recommend, hands down its the XM5s
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Great! We're thrilled that you are enjoying the comfort and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Definitely recommend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! It's so comfortable and the sound is amazing!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Smoky Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DarkDragon, Thank you so much for your enthusiastic review of the WH-1000XM5! We're thrilled to hear that you find them comfortable and that you love the sound quality. Your recommendation means a lot to us. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Rated 5 out of 5 stars
Love the head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the quality of sound is amazing the head sets fit great! I think they are priced well for the quality and sound you get out of them compared to other brands! 5/5 rating love them!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greeksavage Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 4 out of 5 stars
Sony Noise Cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is great however the volume I wish it was able to be louder. The headphones also slide a lot for example when I am doing planks they slide forward.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaolaY,
Thank you for the purchase! We're glad to hear that you like the noise canceling of the headphones. The volume/sound of the headphones will depend in the source, battery and environment that you're playing. We suggest using the Sony headphone connect app so you can adjust audio settings depending in your preference. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Excellent sound quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and build quality,battery life………..
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjpt,
Great! We're glad that you like the sound quality, design, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Noise Canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that cancel noise really well. Perfect for sleeping because of their light weight. Sad when I use the headphones the headstrap doesn't go any tighter or shorter as I have a skinny shaped head and am 6ft tall.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryH, Thank you for the positive review! We're glad you're enjoying the excellent noise cancellation and lightweight design of your Sony WH1000XM5. We understand that finding the perfect fit can vary from person to person. We value your input about the lack of further adjustments on the headband and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best ones yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality as to be expected from this range, super comfortable and the active noise cancelation is pretty amazing.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinP, Thank you for the 5-star rating! We are glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM5! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm used to my AirPods Pros, but wanted headphones. I tried Apple and Bose before these, but both were not as good. The quality of the headphones is very clear and the app they come with allows you to customize the sound to your preference.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WH-1000XM5, SarahR. It’s great to hear that you found the sound quality excellent and appreciated the customization options available through the companion app. Sony's focus has been on delivering superior audio quality and the ability to personalize sound settings, which seems to have matched your requirements well.
We’re glad you overall had a positive experience, and we value your feedback!
Thanks for choosing Sony!
Gus
Rated 5 out of 5 stars
Gift for christmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! These were given as a gift to one of my children for Christmas. He said they are really great. He uses them for work, school and the gym. Glad he enjoys them.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DiannaG,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM5 headphones have been such a versatile and appreciated gift. It’s wonderful to know they’re supporting your child’s work, school, and gym activities with great sound and comfort.
Best regards,
-Fred
Rated 5 out of 5 stars
Great Headphones for Those Who Want to Escape
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Very comfortable to wear. Blocks out so much sound. Sound quality is amazing and I could listen for hours. Very happy with my purchase.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaW,
Thank you for your purchase and it's nice to hear that you are satisfied with your purchase. You can now listen to your favorite music for long hours, thanks to the comfortable design, amazing sound quality, superb noise canceling capability and long battery hours of our XM5. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
SOLID ON EVERY LEVEL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 headphones are... fabulous. They are comfortable. The charge lasts for hours and recharges quickly. The sound... the most important part... is amazing. These surely aren't the cheapest but they are truly solid on every level.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CTNY, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
High-end noise cancellation with style
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone with mostly Apple products, I was searching for a pair of headphones that are of great quality and wouldn’t draw too much attention. Glad I went with Sony. They have great sound quality, lightweight, and an amazing battery life.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MHerr, We're delighted to hear that you are enjoying the sound quality, lightweight, and an amazing battery life of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin















