Customer Ratings & Reviews

Very comfortable amazing sound great quality very light

Best headphones for the commuter/traveler. Noise canceling and audio quality is decent. Battery lasts forever and supports fast charging. Not the best is you have a DAC and are into lossless audio but it works. They are very comfortable and even though they don’t fold like older models, and the case is bulky, in my opinion they are a great buy.

These are hands down the best ANC headphones on the market. The sound is great and the Noice Canceling is even better. The app interface is simple and easy to customize the way you want your headphones to sound and operate. I really like the speak-to-chat feature, whenever I need to talk to someone I just talk and the transparency mode turns on and quiets my music so it plays softly in the background. The only downside with it is if I’m humming a song that feature will turn off, however you can permanently turn this feature off in the app if you so choose. The heaphones are comfortable and I find it takes a very long session for my ears to get too hot. But even still the headphones are so comfortable I rarely have fatigue when wearing them. The thing most people don’t bring up is that it has a nice carrying case, the Airpods Max, which this product gets compred to, has almost no carrying case, and I appreciate these headphones having one. The Price tag is a lot, I will admit, when I first bought these headphones my bank account took a hit, that’s for sure. But now after using them for about 3 months, it’s safe to say this was 100% worth the purchase. If you’re unsure about buying these because of the price, wait for there to be a sale, there usually discounted fairly often. This is a must buy if you’re in the market for a new pair of headphones.

They’re very comfortable I love them they just don’t fold down and I travel a lot. But the comfort is amazing and their technology is so good. It adjusts noise cancelation automatically. I loved it

Sony always delivers when it comes to sound. However these are really good noise canceling once. I have been looking for new pair since my bose 700 gotten older and these are perfect. These are pretty comfortable and stylish too.

I bought the Sony WH-1000XM5 during the Best Buy Black Friday sale, and they have been a game-changer! The noise cancellation is incredible, completely shutting out background noise whether I’m working, traveling, or just relaxing. The sound quality is rich and immersive, with deep bass and crystal clear details. They are also super comfortable, lightweight and perfect for long listening sessions. Plus, the battery life is amazing, lasting over 30 hours on a single charge. Best Buy’s in-store experience was great, and I am so glad I picked these up. If you are thinking about getting them, just do it—you won’t regret it!

Originally, I had the XM2s forever then I passed them on to my son just so I could purchase the XM5s. A major upgrade! These headphones are super comfortable and fit over my big head with no issues. Secondly, the sound quality is incredible along with the Ambient mode. The acrylonitrile butadiene styrene (ABS) feels super high-end and provides a unique feel to the headphones even though it's made from recycled plastic. Microphones are great for calls while noise cancellation blocks out background noise well. Although they don't fold like previous iterations, they're lighter than previous versions. I picked them up around Christmas while they were on sale and they're a must-have!

I absolutely love my Sony XM5 headphones. They are a complete game changer for me, especially when I go on walks or work out. The noise cancellation makes it feel like I’m in a whole new world, completely immersed in my music. Comfort, sound quality, and battery life are all incredible. Not only does it sound good but it looks good with any outfit.

My son loves them! Super long battery life and charge quickly. He like the sound quality as well. He had originally purchased these to use with his computer when he was making music, but there was a lag since it is wireless. Other than that, they are awesome!

I upgraded to the Sony WH-1000XM5 and honestly, I’m so glad I did. The sound is super clean and detailed, way better than what I had before, and the noise canceling is on another level. It blocks out everything, even when I’m on a plane or in a loud room. They’re also way lighter and more comfortable for long use, and the call quality is super clear now. I love how they connect to two devices at once, and the battery lasts forever. Overall, they just feel smoother, smarter, and totally worth the upgrade.

Battery is incredible, sound is incredible and super lightweight so they stay comfortable for a long time

This was a special gift to replace stolen headphones for my wife. She loves the overall design of these and said that they are comfortable with unparalleled sound quality.

Sound quality is great. The noise canceling is solid. I use these to play my PS5 (had to buy a $15 USB-C Bluetooth dongle to get these headphones and the PS5 communicating together) and wear them for several hours at a time without experiencing any discomfort. I recharge them as soon as I am done using them for 3-4 hours at a time, so the battery has not been an issue for me due to my limited use.

I appreciate the comfortability and longevity of these headphones. The battery lasts forever and the sound quality is top notch, even better than the XM4’s that I have.

I have been a fan of Bose for many years and that goes for their noise reduction headphones as well. That is, I have been a fan up until now. After hearing the WH1000XM5's that has all changed. The sound quality and noise reduction of these headphones in a word "outstanding". The sound is smooth and clear with crisp highs, balanced mids and very solid bass response. You really have to hear them to believe them. The noise reduction is also the best I have ever experienced. The App is also very helpful when it comes to activating all the features these headphones provide. Another very important feature is they are light weight and comfort. I can wear them for hours without any discomfort. Check them out. A very solid product.

I had and used the Sony XM-4 for years, loved those headphones and didn’t think they could be one up’ed, oh was I wrong. The Sony XM-5’s are even better is every way. Comfort, noise cancellation, battery life, ease of use! Would reccomend these to anyone!

Great headphones. I love the sound quality & how comfortable they are to wear (even when I have my glasses on!) The app is very cool to use and allows you to customize your listening experience which is super helpful. The battery is incredible. I only have to charge it for a little while and The only reason it’s 4 stars rather than 5 is because the volume doesn’t get as loud as I would like it to.

Love these. Lightweight, great sound quality, noise cancellation, comfortable, and very long lasting battery. Highly recommend

Beautiful low profile design and color. Comfortable, and decent noise cancellation for OTE headphones. The haptic features are great and intuitive. The voice command and auto pause when speaking feature is remarkable. It is boasted to work up to 30 hrs on a single charge. I can gladly say this appears to be accurate.

I am coming from Apple AirPods Max. At first I thought this was a mistake, but now that I have used them for over a month, I love this headset. I honestly believe the Automatic Noise Cancelling is the best I have used to include the aforementioned Apple headset. The controls are primarily done on the right ear with swipes. Love that functionality. The battery life is insane. I listen to them in the morning for about 30 minutes for my podcasts and rarely use them on the weekends. After one month the battery was at 60%! I thought the app was wrong. That is crazy battery life. No chance of that happening with the Apple headset. These are comfortable and the only disadvantage is the lack of folding capabilities. Apple didn't have this function either. I got these on sale for $329 which was $150 less than the Apple headset I bought on sale. I am not bashing the Apple headset. It is a fantastic product but for $150 less and battery life that is insane and comfort these were an easy choice for me.