Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101585
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Bluetooth headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best noise canceling head phones. comfortable as well. I use at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi apple,
Thank you for the 5-star rating and we're glad to hear that you like the noise canceling and comfort design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Wonderful
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Product comes packaged in its own sleek carrying case, its not the most elegant but it will work incredibly well if you do not want to spend money on a different one, or as a place holder until a different one comes in. The sounds quality is amazing, absolutely top of the line comapred to any other retail marketed headphones out there, Bose, Apple, Beats, JBL, and other Sony products.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice Dylan! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Superb Cans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew these were great headphones already, given they consistently win over reviewers on youtube. Hearing them for my self though, i was caught off guard by how utterly silent the ANC makes your surroundings. I use these daily for teams calls and music while working. Excellent sound quality and mind blowing ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sams Awesome! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and very comfortable at tfe same time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abdullah,
That's awesome! We are truly happy to hear that you love our Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones for having such a good sound quality and comfort at the same time. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. - Marco
- Pros mentioned:Sound quality, Weight
Best one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and quality is perfect. Light and very easy to carry
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Breville, We're delighted to hear that you like the sound, quality, light and ease to carry design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good. Looks good Light weight NC works well Top of head gets a lil uncomfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sirwild, Thanks for the feedback. We are glad that you like the sound quality, design and noise canceling feature of your new Sony WH1000XM5 headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned. Great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KumariM,
Thank you for choosing Sony!
We're truly heartened to learn that your WH-1000XM5 headphones have impressed you with their outstanding sound quality. Thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Comfort
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC is amazing, comfortable, a little pricey, and a great product overall. I enjoy it very much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Powersurge76,
You made the right choice! We're thrilled that you like the noise canceling function and comfort of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound proof, the battery lasts long. good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alish10, Great! We're glad that you like the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are visually pretty, but, wearing them feels a little weird because they stick out on the sides - they’re definitely wide, so say goodbye to laying down and wearing them. The way they extend is unique, but I worry about the longevity of the arms. Additionally, the way they are meant to sit in the case is awkward, and a more clunky experience than the older model. Not a great user experience, especially for the price, I don’t want to feel like i’m struggling to get them out of the case. Not great for situations like an airport, or class. The headphones themselves work great, but unfortunately everything else about them is a let down.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MayaZ,
Thank you so much for taking the time to share such detailed and honest feedback about your WH-1000XM5 headphones. We genuinely appreciate you letting us know your experience.
We're really sorry to hear that while the sound quality is great, several aspects of the design and the carrying case experience did not fulfill your expectations.
Your specific notes on the "wide" fit, the longevity concern with the extending arms, and the awkward case placement are incredibly valuable. We rely on feedback like this to improve future products and design choices.
Thanks for considering Sony headphones and for providing us with this helpful information.
Sincerely,
Estefany
- Pros mentioned:Sound quality, Weight
Love em
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love you everything about this headphones. They are light, sound amazing and are pretty stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerardo, Thank you for the 5-star rating! We're glad you love the lightweight and stylish design, and amazing sound quality of your Sony WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Simply Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the XM4s for awhile, but they developed a crackling noise after a month or so. I returned those and got these XM5s as a replacement, and I must say that these are without a doubt the best sounding headphones I’ve ever had the pleasure of listening to. The clarity of these headphones are amazing. These are far more superior than any Bose headphones you can buy, and far better than even the Sony XM4s I had previously. Very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, We are glad to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sound, cloud-like comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve compared this product to Bose and Apple (QC 35, and pro max). These headphones come out on top, although by a surprisingly small margin. Unsurprisingly, Sony wins out on noise cancelling. A noisy plane, with a little bit of music, is completely drowned out. Fantastic for sleeping! Soundscape, this is largely subjective, but the area feels small.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeahthatsme, Awesome! We are glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
XM5 >> Bose 700
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good headphones, coming from the XM4s the earmuffs are a lot more comfortable. Sound quality stays just as good with adjustability within the app. Unfortunately it doesn’t have optimizer noise canceling like the xm4s did so you can’t manually adjust NC on the go. The headphones do adjust NC automatically but that little key feature would’ve been nice to see on these. These no longer have NFC connectivity, but still connect to two devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MusicReview, Awesome! We're glad that you love the comfort, sound quality. This has Auto NC Optimizer for automatically optimizing noise cancelling based on your wearing conditions and environment, and a specially designed driver unit, WH-1000XM5 headphones with industry-leading noise cancelling rewrite the rules for distraction-free listening and call clarity. When you wear the headset, this function always automatically optimizes the noise canceling performance by analyzing the wearing condition of the headset according to the shape of your face and your hairstyle, or the presence or absence of glasses, and the pressure change in an airplane, etc.
There is no need for the wearer to press a button or use the touch sensor control panel to use this function.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good noise cancelling, awesome feel. Was very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bojanman,
Perfect! Glad to hear your enjoyable experience with the amazing sound quality, noise canceling features and comfortable fit with your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Crazy ANC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy to wear, ANC is very strong. Put it on during a tattoo session and i couldnt hear the machine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonnieJ, we're glad you are enjoying the noise canceling feature of our newest industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! The sound quality is smooth and the battery last all day!
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, NancyH! We're glad that you are impressed with your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. -Craig
- Pros mentioned:Comfort, Sound quality
Fantastic headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound and noise-cancellation. They are also quire comfortable and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elliott, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Sony - WH1000XM5 Wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great. Recommended. Sounds great and long battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EzekielH,
Thank you for the purchase! We're glad to hear that you like the sound quality and battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and we hope you enjoy your headphones from here on out. Have a great day!
-David
- Pros mentioned:Comfort, Sound quality
I'll use these headphones until they die!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best sounding and most comfortable headphones I've ever tried. Could not be happier with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeeJay,
Thank you for the 5-star rating! We're glad to hear you appreciate the sound quality and comfort of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David