Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101585
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super good headphones the noise canceling is unreal :) and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SonyH,
Thanks for the great review and the 5-stars rating! We are glad to hear you are enjoying your Sony Headphones! It is great that you are taking advantage of the amazing Noise Cancelling feature. Download the Sony Sound Connect app to explore more features and options!
Thanks for choosing Sony, have an awesome day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC is fantastic, great sound and pretty comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lastpolka, We're pleased to hear that you are enjoying the sound quality, comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Weight
Battery life and weight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the battery lasts a long time and they feel light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaG, Awesome! We're glad that you like the light-weight design and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
good choice.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound great, work great!! i have had these for few years. They get thrown in my back pack, in my car, around my kids... pretty rugged.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Jose! We're glad you are enjoying your headphones. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Superb noise cancelation
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones basically make a noisy room silent. The speaker wuality is good too. I would say when i turn the bass up very loud at all it makes a funny pop sound. I listen to a lot of metal so the kickdrum sounds funny. Other than that great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rikku, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
a life changer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lemme tell you. These are AMAZING! I’ve been coming from the lower end version of Sony headphones and these are night and day different! I was debating betweein the Airpod Max and the XM5s - this has an IP rating that Apple doesnt have which is well needed because my ears get damp and moisty a lot! Regardless, It’s super comfortable and amazing! Props to Sony for an amazing product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diaocean, amazing! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony WH-1000XM5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sony headphone ever came out 100% I loved it! It better way better than the other brand right now must have headphone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gee650,
You made the right choice with the Sony WH1000XM5! We're glad that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Much better than previous version
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! The sound quality and mic quality are outstanding. Kind of bulky compared to the last generation. Wish the hand gestures were somewhat customizable. Pricy but worth it especially if your in an open office floorplan or frequent traveler
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisM, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
XM5's beat M&D headphones in almost every way.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these on a whim and I gotta say, I really liked them. I returned them because I also ordered at the same time a pair of M&D headphones at $600.00. Being a bit of a snob I kept the M&D headphones instead. I've regretted it ever since.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BorgasSchmorg, We appreciate your feedback. While we're glad that you like the hXM5, we regret to hear that the headphones had to be returned but we hope you'll consider getting these again in your future purchase. Thank you. Regards, Erin
- Pros mentioned:Sound qualityCons mentioned:Price
Sony head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sounds great can’t hear anything outside but price is high
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AuGie, Thank you so much for your review! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Sony - WH-1000XM5 Wireless Noise-Canceling Over-th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my son and they are really great. I just ordered the XM5 instead of the XM6.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, MichealS!
We are so glad to hear your son is enjoying his new headphones! While the WH-1000XM6 is our latest release, the WH-1000XM5 continues to be an incredible performer and is widely loved for its comfort and powerful noise cancellation. It’s a fantastic choice that he’s sure to get plenty of use out of!
Thank you for choosing Sony for such a great gift.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet, rich sound. Comfortable to wear. Easy Bluetooth connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, DougB! We are extremely pleased to hear you are satisfied with the amazing sound quality, fast & easy Bluetooth connectivity, and very comfortable fit design of the WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for the 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost everything I was looking for, excellent noise canceling and volume 10 out of 10. Only thing I would like is more bass but that doesn't mean these are bad. I really like the feel of quality and hard shell case definitely a good product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielM,
Perfect! We're glad that you are pleased with the sound quality, noise canceling feature and the hard carrying case. Your feedback is highly appreciated. Thanks for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Great connectivity Battery live outstanding Best sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julian, We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound qualityCons mentioned:Portability
Doesn’t fold for storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the previous generation. This generation does not fold away for storage. Sound quality is very good. Just not the level of upgrade I expected over the previous generation given the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonS, thanks for choosing and purchasing our product. We're glad you like the sound quality of or product. We appreciate your feedback regarding the headband of the WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have super impressive sound. I didnt have super high hopes on the noise canceling feature but i have to say, its far better than my airpods! Just wish i had caught them when they went on sale a few weeks after i had purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, techjunkie! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Amazing but scary
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are amzing beautiful audio. But god am i scared to use these because of their cost also they are water proof or sweat proof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Supreme, we're glad you like your new headphones! We appreciate your feedback regarding the price and waterproof feature of your Sony unit. The headset is not waterproof. If water or foreign matter enters the headset, it may result in fire or electric shock. If water or foreign matter enters the headset, stop use immediately and consult your nearest Sony dealer. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
Amazing sound. Amazing feel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look, feel and most importantly the sound. Sony really has checked all of the boxed with this one. I feel like i never have to recharge it and the swipe/ tap controls on the right ear are so intuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocko, Great! We're delighted to hear that you like the sound, battery life, and features. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort
Not As Good As Reviewers Say
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony XM5's are good, but probably not as good as you think. The main issue is the sound quality, it sounds mediocre, or even bad without spending hours tuning it. iPhone users are more likely to be not happy with the quality due to a lack of a third party EQ, and Android users are still trying to find out how to make these pair of headphones worth the money. Also unmentioned by many online, or YouTube reviewers is AutoANC instead of having ANC working full force all the time. I can be next to a person speaking and hear every word they say with music playing. When ANC kicks in, it's honestly barely noticeable. I still need my music very loud to hear over the loud environment. Ambient mode is okay, I'll use it if I have too but, I usually take off the headphones. Fortunately, the XM5's are light and have a nice, rubberized finish that I like. I have big ears, and comfort over 3+ hours is great. And, the lack of folding doesn't personally bother me. Overall, I think I should have gotten AirPods Max whenever I don't hear the ANC work.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Review Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Comfortable. I dont know what else to day.
I would recommend this to a friend