Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101585
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sony does it again
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like bass Sony delivers bass. These are top tier for any occasion. This can be the last pair of headphones you ever buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, We're delighted to hear that you're enjoying your new headphones. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great sound quality and noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation. The only thing I don't really like is the headband is not as comfortable as my previous WH1000XM3 headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryououki, We're glad that you like the sound and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Elite headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, probably the best headphones I’ve tried. They fit really well over my hair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyeH, Thank you for the great feedback! We're very happy to hear you like the exceptional noise canceling and comfortable fit of your Sony WH1000XM5. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great heaphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone! Personally, i like the anc off only because it feels like im under water... otherwise the sound quality is superb.. also the very beginning, the heaphone was cutting off at times, still does time to time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimP, We're glad that you are enjoying the sound quality. We also appreciate your feedback when using ANC. For optimum performance, please ensure the software is updated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
not bad. really good anc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4/5 stars. good headphones for anc. 4 stars because of sound quality.. it sounds muffled or like ur under water.. u can tweak it with the eq and the app with eq actually makes the headphones better. for $400 tho, its beat in anc but sound quality is alright
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekS,
Thank you for the review! We're glad to hear that you like the noise canceling of the headphones. Sound quality will depend in the source that you're playing. Your input is greatly appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Awesome Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. The only downside I have had is the oils from my hands easily showing up on the black headphones. They sound great. On a side note, I didn’t receive the 6 months of Apple Music that are advertised with them. Other than that they have been perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Great! We're glad that you like the features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Holiday Present
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for good quality headphones look no further this is all you need. Noise cancellation is big for me and loved it when I put them on and tuned out the world. You won’t regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc, That's nice to hear! We're also glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked this so much we had to get a seance pair for family
I would recommend this to a friendBrand response from SonyListens
Posted .Hello dFeelz,
Thank you for choosing Sony!
We’re honored to hear that you enjoyed the WH1000XM5 headphones so much that you chose to get a second pair for your family. Your trust in our product means a great deal to us, and we’re delighted to be part of your listening experience together.
Best regards,
-Fred
- Pros mentioned:Battery life
Great Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can honestly say this is the best investment I’ve ever made. Literally cancels all the noise around me, studying and everything in between. Battery life is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndaniZ, That's awesome! We are thrilled to know that you like the noise canceling feature and battery life of your Sony WH-1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Value for money
|Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Easy on the ears and the noise cancellation works wonders.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shane, Fabulous! We are thrilled that you are satisfied with the outstanding sound quality, comfortable fit, and exceptional noise canceling capabilities of your WH-1000XM5. Thank you for your perfect five-star review and for choosing Sony! -Romeo
- Pros mentioned:Sound quality
Exceptional sound quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very pleased with these headphones. Every so often they will have trouble pairing or switch to active listening mode. But it's not been to much of an issue. Overall a great pair of headphones with exceptional sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleR,
That's great! We're glad to hear that you like the sound quality of the headphones. Update the software of your headphones using the Sony headphone connect app. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around great headphones, can't beat the sound quality and noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uli345, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Not the best. Definitely not the worst.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I used them for the first time, I enjoyed the sound quality as well as the comfortable fit. My only complaint about the product would be the noise canceling feature, since it is a little lacking compared to other products. Either way it's still over all a good quality product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Onlymomo, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
The clear choice in noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH1000XM5 headphones are hands down a winner. I can’t believe how the headphones make spatial audio selections sound. Noise cancelling is superb along connectivity. So pleased with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .HiJehawkins23 Amazing! We're thrilled to hear that you like the sound quality, noise canceling function, and connectivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Definite audio upgrade, but folds different
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Crisp audio. I don't like that it does not fold the same way as the XM4s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesH,
It brings us great joy to hear that you are enjoying the crisp audio quality and that your WH1000XM5 are working well for you! While the design has evolved from previous generations to prioritize a sleeker profile and improved comfort, we are glad the sound performance is standing out.
Thank you for choosing Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Awesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly eliminates background noise! So far I have used them cleaning around the house and I can’t even heard the vacuum! I would definitely purchase again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaP, That's great! We're very happy to hear you were able to eliminate the vacuum noise and still hear the awesome sound quality this unit delivers. That's a testament to the great noise cancelling feature that Sony has built into the Sony WH-1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good sounding set of headphones and super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi caffeine, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Sound quality
GOOD HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO I've never really owned an ANC headphones (I've tried them). These headphones are great. My head gets a little hot sometimes but it isn't to the point where I want to take my headphones off. It does suck that it isn't as integrated as APMs, APPs, and APs but the ability to tweak the EQ is what convinced me to purchase. Also mic quality is quite nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAKO, thank you for choosing and purchasing our product. We're glad you enjoying our newest industry-leading headphones. We're sorry to hear that you have issues with the comfort and other integrated tools.
Please follow this link when wearing the headset for comfort:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000539062.html?search=wear
Please make sure to take advantage with the Headphone Connect app as you can configure many settings to use the headset to the fullest. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html?search=equalizer
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Awesome headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Bose quiet comfort before. They are really good headphones but these new Sony headphones have much better features and better noise canceling. Im very happy with these and rock them on a daily basis!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveO Great! We're glad that you are enjoying the features and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony wh-1000xm5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. It connects easily and lots of amazing features. There are occasional sound drops but they are very rare
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeyJ, Thanks for the 5-star rating! We're glad you like your new headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig