Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101585
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Best headphones on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality build. These are without a doubt the most comfortable headphones I have ever used. Easily 10/10 for me my one and only complaint is that when turning them off you have to press the power button for a long time I often ended up putting them back in the case while they stayed ON and the battery drained. Hoping this can be fixed with a update.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kurama, We are so glad to hear that you are enjoying your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Battery life, Sound quality
Great for flights
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great battery life. The noise cancelling capabilities are great and the gestures to temporarily halt noise cancelling are very useful when you want to hear things around you. Great for flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulH Awesome! We're glad that you like the sound, battery life, noise canceling function, and features. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Very good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s comfortable, good noise cancel sounds good overall just a good headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaD,
It's truly wonderful to know you're enjoying the WH-1000XM5 headphones. Their comfort, effective noise cancellation, and overall sound quality are key features we strive to perfect. It's most rewarding to hear they're enhancing your listening experience. Thank you for choosing Sony! We hope you continue to enjoy your headphones for a long time.
Best regards,
-Fred
- Pros mentioned:Comfort
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice and comfy . Love it. Thank you su much
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Monica!
Thanks so much for the kind words. It is fantastic to know that you love the comfort of your WH-1000XM5!
These headphones feature industry leading noise canceling and soft, lightweight leather that makes them easy to wear all day. They also have multiple microphones for crystal clear calls and a long battery life for all your travels.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound , awesome noise cancellation!! Great battery last long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tito,
Thank you for choosing Sony!
We’re delighted to hear that you are enjoying the exceptional sound quality, industry-leading noise cancellation, and impressive battery life of the WH-1000XM5. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about them, good sound quality, fits well in the ears, good connection with my cell phone, I really like everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvelinoC,
We’re so glad you’re loving the WH1000XM5 headphones! Great sound, a comfy fit, and an easy phone connection make them a fantastic choice. Thank you for trusting Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Perfect Set of Headphones (Lightweight)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony M5 headphones are a fantastic choice for anyone looking for a high-quality listening experience. One of the standout features of these headphones is the adaptive noise canceling technology, which is truly amazing. With this technology, the headphones are able to analyze the sounds around you and adjust the level of noise canceling accordingly, ensuring that you always get the best sound quality possible. Another feature that really impressed me with the Sony M5 headphones is the Bluetooth connectivity. The blue connection is consistent and does not intermit, which is essential for an uninterrupted listening experience. Whether you're listening to music, watching a movie, or taking a call, you can trust that the connection will stay strong and reliable. Overall, I highly recommend the Sony M5 headphones for anyone who wants a top-of-the-line listening experience. The adaptive noise canceling technology is truly impressive, and the consistent Bluetooth connectivity ensures that you can enjoy your music or other media without any interruptions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RJMC, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Sony headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear noise, nice base, and good quality. Tge price is kind a high but overall i like it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertD, thank you for the five-star rating! We're glad to hear you're enjoying the WH1000XM5 headphones and it's industry-leading noise cancellation feature. Thank you for choosing Sony! Best regards, -Jenn
- Pros mentioned:Sound quality, Weight
Supreme sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sounding headphones and very lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Naga,
Thank you for choosing Sony!
We’re delighted to hear that you’re enjoying the sound quality of your WH-1000XM5 headphones! Our aim was to deliver an outstanding audio experience, and it is wonderful to know that we are surpassing your expectations.
Best regards,
-Fred
- Pros mentioned:Comfort
Nice gift !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a perfect Christmas gift for my daughter; she loves them and now she doesn't want to take them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Becky!
We are really happy to hear that the WH-1000XM5 were a hit with your daughter and that she’s loving her new gift!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound qualityCons mentioned:Price
Great ANC and sound, yet expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: great ANC and excellent sound Cons: expensive and no IP rating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TyQN, Amazing! We're glad that you like the noise canceling function and sound quality. While the WH1000XM5 units don’t have an IPX rating, a simple walk in the park shouldn’t be of concern. For more serious workouts, we suggest our headphones specifically designed for that task. Check out our WF-C500s and the WF-1000XM4s.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Bass, Sound quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, bass and noise cancelling. Would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tinacat,
Thank you for choosing Sony!
We’re delighted to learn that you’re enjoying the exceptional sound quality, robust bass, and top-tier noise cancellation of the WH-1000XM5. Your feedback inspires us to keep providing high-quality products, and we truly value your recommendation. Thank you!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best Mic and Noice cancellation for Zoom meetinga
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried WmX4 and Airpods Max pro before. Both were causing robotic sound while speaking in zoom meetings specially if I use bluetooth mouse and keyboard. WMX5 fixed that problem for me.Sonny’s noice cancellation works better than max, max was more comfortable than wmx4 but wmx5 is the best even after long hours usage. the only concern is that is not waterproof but let’s see.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RFengineer, Great! We're glad that you like the noise canceling function, call and sound quality, and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony xm5s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned, the noise cancelling is awesome and the sound quality is extremely good for Bluetooth headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Masonb,
We are immensely pleased to hear that these are the best headphones you’ve ever owned and that you are enjoying the "awesome" noise canceling! To deliver that industry-leading silence, this model utilizes two processors controlling eight microphones—the Integrated Processor V1 and the HD Noise Cancelling Processor QN1—which work together to dramatically reduce high and mid-frequency noise. Furthermore, the sound quality is elevated by the specially designed 30mm driver unit, featuring a light and rigid dome for more natural sound, while DSEE Extreme™ upscales your compressed digital music files in real time for a truly premium listening experience.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought these for me for Mother’s Day. My daughter and husband already owned a pair. I had beat solos but they would hurt my ears after being on for a little bit. This do not hurt they are very soft. I travel a lot and they work perfect on the plane with the noice cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelonTulip,
That's awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the comfortable design and noise canceling of your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Sony headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones. Love the noise cancellation feature as well as when I’m listening to music the bass is just what I was looking for!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jsamm, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Comfort, Sound quality
Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy and great sound quality. I wish they could be adjusted to be a bit smaller but that’s just a preference
I would recommend this to a friendBrand response from SonyListens
Posted .Hello mork, Fantastic! We're truly delighted to hear that you're enjoying the exceptional sound quality and comfortable fit of your WH-1000XM5 headphones! Your feedback regarding their design is greatly appreciated. Thank you for choosing Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
Best headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is on another level. I’m in a park, watching the leaves on the trees rustling in the wind… but i hear only the audio coming from my headphones. There is no need for very high audio volume, when you have the top of the line noise cancelling headphones. I use them everyday. Battery charges so fast and lasts all day and even the next.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephan, we're glad you are enjoying the noise canceling feature and the battery of our industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Best
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best noise cancelation, conftable and light. Purchase it in good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EMENA, thank you for taking the time to share your experience with the Sony - WH1000XM5. This headphones are well-known for having Industry-leading noise cancellation technology, and Ultra-comfortable, lightweight design with soft fit leather! We hope you continue enjoying the headphones, thank you for choosing Sony. Regards, - Dominick
- Pros mentioned:Sound quality
Really Good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for listening to music and noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngellO,
We are very glad to hear that your WH-1000XM5 headphones are delivering the premium music and noise-canceling experience we strive for. By combining our Integrated Processor V1 with the HD Noise Canceling Processor QN1, we’ve engineered these to create a truly silent backdrop so every note of your music can shine through with absolute clarity.
The Auto NC Optimizer is also constantly working in the background, automatically adjusting the noise cancellation based on your environment and wearing conditions to ensure you're always in your own private concert hall.
Thank you for choosing Sony to elevate your listening experience.
Regards,
Dominick