Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101960
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Awesome headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Bose quiet comfort before. They are really good headphones but these new Sony headphones have much better features and better noise canceling. Im very happy with these and rock them on a daily basis!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveO Great! We're glad that you are enjoying the features and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars off the bat. Was looking for a pair of headphones to focus on painting and these totally make me lose myself into the music and whatever I’m doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosR, We're delighted to hear that you're enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Best headphones out there
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the market. Sony is the brand to go. This headphones are worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EstebanS,
Thank you for choosing Sony!
We’re honored to hear that you regard the WH-1000XM5 headphones as the leading choice in the market and recognize Sony as a trusted brand. Your endorsement of the product’s quality and value is greatly appreciated. Thank you for your thoughtful feedback and for placing your confidence in our technology.
Best regards,
-Fred
- Pros mentioned:Sound quality
GOOD HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO I've never really owned an ANC headphones (I've tried them). These headphones are great. My head gets a little hot sometimes but it isn't to the point where I want to take my headphones off. It does suck that it isn't as integrated as APMs, APPs, and APs but the ability to tweak the EQ is what convinced me to purchase. Also mic quality is quite nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAKO, thank you for choosing and purchasing our product. We're glad you enjoying our newest industry-leading headphones. We're sorry to hear that you have issues with the comfort and other integrated tools.
Please follow this link when wearing the headset for comfort:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000539062.html?search=wear
Please make sure to take advantage with the Headphone Connect app as you can configure many settings to use the headset to the fullest. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html?search=equalizer
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Sony 1000XM5 is fantastic
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones! Great sound quality and great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanC, Thank you for your feedback on the WH-1000XM5 headphones! We're glad to hear that you are enjoying the sound quality and noise-canceling features. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Top notch!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch! ANC is awesome and sound quality is simply super. Stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VenkatB, We are glad to hear that you are enjoying the WH-1000XM5 headphones! They are indeed known for their top-notch Active Noise Cancellation (ANC) and excellent sound quality. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good sounding set of headphones and super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi caffeine, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love them! I get lost in my own little music world while walking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaddieP, We are thrilled to learn that you are enjoying the impressive features of the WH-1000XM5 headphones! The WH-1000XM5 is designed with advanced noise-canceling technology, allowing you to immerse yourself in your music without distractions. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Noisy workplace
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My worksite is really noisy and I was looking for some good noise canceling. So far this has been a game changer. Slightly skinnier and fancier than the xm4 which I’m unsure if I prefer. But so far loving the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manuel,
You made the right choice! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Your feedback about its design is greatly appreciated. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise-canceling works wonders! The touch is pretty sensitive, otherwise great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoL, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Cons mentioned:Price
Great but overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but honestly not worth $400. Wish i waited until they had them on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
Anniversary Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for husband for our anniversary and he loves them! Says they work & sound great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NinaC,
We are delighted that the WH-1000XM5 headphones were a perfect anniversary gift and that your husband is enjoying their great sound and performance.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, an the noise canceling is insane i can drive a dump ttuck dump the freeway with windows down or pressure wash with big loud motor and everyone cant even hear anything but me, amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sids, Excellent! We're delighted to hear that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Weight
IT'S GETTING THERE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the headphone is very good. First is its weight is very light. You will not feel you are wearing it. The bad things are its technology feature. It says it will detect when you take them off and auto stop music. This is a hit or miss. When it does not work, it is very frustrating. I believe Sony is getting that perfect headphone. However, this is not it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
- Pros mentioned:Sound quality
1000XM5 Review
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If anyone is on the fence with buying these… BUY THEM!!! Amazing sound quality + good build quality + good interface = one amazing pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarretD, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphone. Best noise canceling I’ve ever experienced. Unfortunately, I had to return because of Apple ecosystem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abdu, Thank you for the positive review! We're glad you appreciate the top-notch noise canceling of the Sony WH1000XM5. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
- Pros mentioned:Sound quality
Amazing Headphones!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well! Amazing sound quality! Definitely recommend to anybody!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseP, We're glad that these headphones work well. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Bill'sHPhones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.superior for listening to music. Clear with a slight bass edge overall. Perfect for my taste in music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillD,
Great! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Very comfortable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised how comfortable this headphones are. I recommend them if you have some sensory sensitivity or want light and comfy headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kvar, Great! We're thrilled to hear that you're enjoying your headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doing and quality are amazing. i use them for the gym and they never fail me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganM, we're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin