Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101960
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
I like it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this for my daughter is very comfortable easy to use she love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AracelyA,
Thank you for the 5-star rating! We're happy to hear that your daughter loves the comfortable design of the headphones. Thank you for choosing Sony!
-David
- Cons mentioned:Price
13 year old loves these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid bought these for wearing during lunch and before and after school. Pretty pricey but as far as I can tell he loves them. Takes them everywhere he goes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SeekNKnow,
Perfect! It seems that you found the perfect headphone for your son. We're glad that he's enjoying his new Sony WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY! - Marco
- Pros mentioned:Sound quality
They're great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well, good connectivity & sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorothyW! We're thrilled to hear that you're enjoying your WH-1000XM5. It's wonderful to know that you're impressed with its outstanding sound quality, exceptional Bluetooth connectivity, and overall performance. Thank you for the perfect five-star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded from the xm3’s (which I absolutely loved) and these are pretty amazing. I look forward to putting them on almost every day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jada, Congratulations on your upgrade! We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Superb headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever; comfortable, excellent sound, works great with both Apple and other devices, and best sound reduction of background noise I have ever heard. Planes are nearly pin drop silent...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doc100, Excellent choice! We're glad that you like the audio quality, comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
good ! great !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.theyre good! and they dont look like an eyesore like other earphones! battery is amazing too, i went to sleep with them and they lasted all night!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
Thank you for the purchase! We're happy to hear that you're enjoying the battery life and design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Beautiful sound and noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancellation are second to none in my opinion. If I must pick a fault it would be coming from the x4's The fifth is not as comfortable. Don't get me wrong it is still very comfortable but but the X4 is worth second to none in terms of comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi impulsebuyer, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We are also glad that you like the sound and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent quality, the product is awesome. Would definitely recommend to my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiuT, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your WH-1000XM5 headphones! Thank you for your recommendation and for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. The Sony app lets you adjust the EQ as well which is super helpful. Sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tjv123,
Great! We are truly happy that you are loving the sound quality of our WH1000XM5. Also, good thing that you were able to utilized the Sony app to adjust the sound settings to your liking. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Buy!!!!! Now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation also loud which is good if your someone like me who doesn’t like to listen to the outside world
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NaarahL, Fantastic! We're glad you like the amazing noise cancellation and powerful sound this unit delivers. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had each 1000 series since XM2. I love the look of these more the rest of em and they as expected sounds amazing. My only gripe is that i wish they were about to fold the cups down when i have them tested on my shoulders
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drewdown,
That's awesome! We're glad to hear that you love the sound quality of the headphones. Your input is much appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
Review for Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but if you have glasses, might be hard to get the perfect noise cancellation. other than that no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camm,
Thank you very much for the 4-star review! We are honored to hear you find the WH-1000XM5 to be great headphones and that you have no other complaints about the overall experience.
We sincerely appreciate your detailed feedback regarding wearing the headphones with glasses. We often recommend making sure to run the Noise Cancelling Optimizer feature in the Sony | Headphones Connect app while wearing your glasses, as this can help the headphones adapt the ANC to the slight difference in fit.
We really appreciate you choosing Sony!
Best regards,
Dominick
- Pros mentioned:Bass, Sound quality
Excellent for music lover.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The Bass, clarity of the sound, the vibration, details of the back ground instrument is harmonically combined and it delivers to your ears with the most details. Of course, the source of the sound also has to be good enough to fully appreciate the headphones. Noise cancelling is great works perfectly in the environment I am using. Mostly Airplane, Train and in the park. Voice call is nominal. It does what all the headphone would do. Overall as a NC Headphone this is a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayC, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was better than we expected. We had read great things but really does what it says and worked excellently. Would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geri,
Thank you for the purchase! We're happy to hear that you like the headphones and it is living up to your expectations. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
T from up north
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent. The noise canceling feature works well as advertised and the ohone voice recogniotn/cancellation of surround ind sound works wel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigTim, We're glad that you like the sound, noise canceling, and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great pair of headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tested out the headphones on a flight, it blocked out EVERYTHING! Way better than my airpods in that department. The carrying case feels nice and the accompanying app is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarthBane,
You made the right choice with the Sony WH-1000XM5! We're thrilled that you like the noise canceling function, supplied carrying case, and dedicated app (Sony Headphones Connect) of the headphones.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great for flights!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones I've owned so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLDR, Thank you for your feedback on the WH-1000XM5 headphones! We're glad to hear that you are enjoying the sound quality and noise-canceling features. Thank you for choosing Sony! -Carl
I love it but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ANC and the new mics really makes a difference when you're having a phone call in public. I wished the sound was a little more crisp and sounded a little louder! Other than that I would recommend 9/10.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josue166, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Cons mentioned:Portability
Way Better than the Airpods Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no way you can go wrong with this as a travel device. The XM4s might be able to fold but these premium headphones paired with an android or iphone do much more to separate itself from the pack. Cheaper price as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, Awesome! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones great for daily and gum use.Sound us great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnriqueM, We're thrilled to hear that you are enjoying using these headphones daily. Thank you for choosing SONY. Erin