Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101960
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Best anc headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does live up to the hype, but sometimes the auto features on the device is a bit off like it switches to anc and ambient by itself without me doing anything. Maybe its a settings problem but overall if you tune its eq, youll get the best headphones ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rctzy, Great! We're glad that you are enjoying your WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had XM4s and couldn't imagine that it could get any better, but I was wrong. The noise cancelling is immaculate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Excellent! We're glad that you like the noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Best headphones for the gym!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the absolute best headphones for the gym!! I was better these and the apple headphones but i definitely don’t regret my decision!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KayP, We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Comfort & Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and build quality. Worth it as I bought it over the apple max pods and it went on sale for $50 less !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NrjGtm,
Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound and build quality of the Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Sony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought with the intent to use with my TV. However, I also use them for work use with Microsoft Teams and it pairs with my iPhone too, as it has a built in microphone. It doesn’t completely block all of the surrounding sound, so if anyone buys it with that expectation, it was not intended to do that. However, it blocks out the majority and makes listening to your favorite show or movie even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriW, We're thrilled to hear that you are enjoying your new headphones. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing on sound , the only con i fou d was the material which its made of... you will be constantly cleaning it. Your finger prints will be on them all the time.
I would recommend this to a friend - Pros mentioned:Sound quality
good sound
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound quality, if yorue wearing in s noisy gym the sound cancellation isnt bad but you can hear sounds still
I would recommend this to a friendBrand response from SonyListens
Posted .Hi domp, Awesome! We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Comfortable headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the noise canceling feature. Only complaint is callers cannot hear me on Microsoft teams if my phone bluetooth is connected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TinaB, We're glad that you like the noise canceling function of your new headphones. We're also sorry to hear that you're having issues when using the headphones with Microsoft teams. To use your headphones for video calls on your computer, you need to make sure that the Speaker and Microphone settings are set correctly. Otherwise, the voice of the other party may not be heard or the other party may not hear you.
Before we walk you through the settings, it's important that you know the different types of Bluetooth® profiles and what they are used for. Advanced Audio Distribution Profile (A2DP) is intended to playback music. The Hands-free Profile (HFP) and Headset Profile (HSP) are intended for voice calls.
Depending on the video calling app, the voice call may not be available when connected using the A2DP profile, so make sure to select the HFP/HSP profile when you want to use the headphones for video calls.
For more details, please check our support website and look for "How to use Bluetooth headphones for video calls on a computer" article.
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Sony XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first Sony headphones and I’m glad I got these!!!!!!!! I especially like the noise cancellation feature the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FadumoH, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Good sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my girlfriends birthday she loves them uses them for studying and music they are perfect!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pedro, Awesome gift! We are glad to hear that she's enjoying the WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Probably the best noise cancellation headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, impressive sound noise reduction and isolation and easy controls. Worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJ914, Awesome! We're delighted to hear that you are enjoying the audio quality, controls, and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony Headphones Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality, definitely worth it if you are wanting some nice headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spacey, thank you for the kind words and we’re glad you like the WH1000XM5. Thank you for choosing Sony! Regards, Erin
Sony M5s were fine while I had them.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but I did not have opportunity to fully test. The M6 arrived at BB while I was in Cali and I immediately upgraded to M6.
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, the best sound I’ve ever heard personally from headphones, let alone Bluetooth ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wowman, Amazing! We're glad that you like the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Awesome but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are top drawer..but i need gym headphones and these felt too expensive and fragile. But sounds is the best I've had!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mo2nam, Amazing! We're are thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony is the best
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome. I use them everyday before work and the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibedanielsan, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sounding headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the similar sony ones first and enjoyed them but when i tried this it had a much better all around experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roman, We are glad to hear that you are happy with your purchase! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones I’ve owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great aound and great noise cancelling. Well worth the price. Can’t go wrong with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jedicoach44, Fantastic! We're very pleased to hear you're enjoying the great sound quality and top-notch noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Very good quality but slightly uncomfortable
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality out of these headphones, especially when wired, is amazing however the top band is a bit too thin to be comfortable in my opinion. it felt like it dug into the top of my head too much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zer0,
Thank you for sharing your thoughts! We're glad to hear that you're impressed with the sound quality of the WH-1000XM5, especially in wired mode.
We understand that comfort is just as important as performance and we appreciate your feedback about the headband. Your input help us improve future designs.
If you haven't already, you might try adjusting the fit or using a headband cushion for extra comfort.
Thank you for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
Great headphones - look no more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my daughter and she absolutely loves them! I tried them at the store and confirmed the good reviews. Good buy indeed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCHOU, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl