Customer Ratings & Reviews

Hi DGonzales, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl

That's great to hear, AndrewR! We're glad that she likes them. Enjoy and thanks for choosing Sony. -Craig

Hi CristyG, Excellent choice! We are glad to hear that you are happy with your new WH1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl

Hi EmmyB, We are glad that you like your new Sony WH1000XM5 wireless noise canceling headphones compared to others. You chose the best brand this time. Thank you for your purchase. Enjoy! Vincent

Hi JONNY, thanks for choosing and purchasing our product. Hope your girlfriend will enjoy her new headphones once you get the right color variant that she wants. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl

Hi koaabs, Thank you so much for choosing Sony! We are so glad to hear that you are happy with your purchase! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl

Hi Sentana, Amazing! We're glad that you like the noise canceling function and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin

Hi kyllejoc, Amazing! We're thrilled to hear that you are satisfied with your purchase. We appreciate your 5-star rating and thank you for choosing Sony. Erin

Hi QueenC, What a pleasant birthday gift! We're glad that your son loves his new headphones. We appreciate your feedback and thank you for choosing Sony. Erin

Hi TriciaS, We are glad that you like your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent

Hi EvelynT,

Great! We're thrilled that your daughter is enjoying these amazing headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

-Ralph

Hi Captain72, We're very grateful for this positive feedback! We're thrilled to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam

Hi MayerlingFdez, perfect! We're glad you love our product! Thanks for choosing Sony! ~Earl

Hi ColeB, We're pleased to hear that you're satisfied with your purchase. Your feedback is greatly appreciated and thank you for choosing Sony. Erin

Hi MduduziM We appreciate your recommendation and we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin

Hi BrandonG, Amazing! We're glad that you are enjoying the noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin

Hi FNKYMNKY, Thank you for the amazing review! We're delighted to hear you like the fantastic sound quality, lightweight design, and intuitive controls of your Sony WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam

Hi JasmynL, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin

Hi MarkW,

Thank you for considering Sony products.

We sincerely apologize for any inconvenience you may have encountered with the noise-canceling feature on the WH-1000XM5 while mowing your lawn. While our advanced noise-canceling technology, featured in top Sony headphones, excels at reducing steady, low-frequency noises—such as those from buses, trains, or air conditioning—it may not perform as effectively against higher-frequency, non-steady sounds like lawnmowers, leaf blowers, and other power tools. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred