Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101960
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Ear-Hugging Magic! - 5 Stars
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony WH1000XM5 headphones from Best Buy are like a fairytale for my ears! Noise-canceling? It's like an instant peaceful island getaway - even at family gatherings! Comfort? It's like two fluffy clouds hugging my ears during Netflix marathons. Touch controls? I feel like a DJ at a silent disco, swiping to adjust volume. Battery life? Endless! I haven't charged them in a month. Are they secretly aliens? Sound quality? It's so good; I can hear music notes high-fiving in my brain. Plus, they're cat-ignoring magic! My cat knocked things off shelves, but I was too busy jamming out! :') In short, Sony WH1000XM5 headphones are audio paradise. I'm a noise-canceling, music-loving superhero now! P.S. If you see me dancing in the street, blame these magical headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, AnaH! We're glad that you are happy with your new Sony XM5 Wireless headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing headphones, great quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why did I wait so long to get some over the ear headphones?! These are incredible! Great ANC, amazing sound quality over Bluetooth and 3.5mm, and very comfortable. I use them for music, planes, and games and TV when my wife is sleeping. Controls are intuitive and easy to use. The control app also allows you to choose a custom equalizer similar to choosing an eyeglass prescription (better 1 or 2?) which gives the best sound to your ears. Add to all this, the battery lasts forever. I have used these for easily 10-15 hours and only used 30% battery with ANC on full time. These are not cheap but they are certainly worth it if you want great quality. The only downside is the lack of any waterproofing (the instructions even warn against sweating. But I would still give 5 stars as these are not meant for heavy outdoor/exercise use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueAboutBluetooth,
Awesome! You've made a great choice! We are extremely pleased to hear your satisfaction with the amazing sound quality, very comfortable fit design, industry-leading noise canceling function, ease of use, customizable settings through the Sony Headphones Connect app, and long-lasting battery life of the WH-1000XM5. We truly appreciate your feedback with the waterproofing.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Price
Stellar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, but after a month of use I absolutely love these headphones. The noise canceling works great, the sounds is fantastic, they are comfortable to wear for hours and the battery life is long. I didn't own a pair of xm4 so I don't have a comparison but these are well worth the money thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanB, Amazing! We're glad that you like the sound quality, comfort, battery life, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
HANDS DOWN BEST HEADPHONE FOR IT'S PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 is (IMO) the best wireless headphone for its pricepoint and one of the best on the market..PERIOD. Excellent transparency, the best call quality, arguably the best ANC, great connectivity, and super comfortable. It's sound quality is a bit subjective as straight out of the box I felt it sounded good but not great. A little bass heavy and bloated but it also has one of the best app EQ's which makes it sound fantastic once you find your favorite settings and really brings it up to par with other wireless headphones that are twice the price. In fact if I had to find one flaw it would be the short charge cable (a 6" cable is a joke) but that's the only thing I can think of. I absolutely love the XM5 and it is DEFINITELY worth it's price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse,
Thanks for sharing your 5-star review and experience with the WH1000XM5. We're glad that you like the call quality, noise canceling function, connectivity, and comfort of the headphones. It's also great that you were able to adjust the sound quality to your standards. Your feedback about the supplied charging cable is greatly appreciated.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
The vest headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 is widely regarded as one of the best headphones on the market. It offers exceptional sound quality with deep, powerful bass, crisp mids, and detailed highs. The active noise cancellation is top-notch, effectively blocking out ambient noise and creating a more immersive listening experience. The headphones are comfortable to wear for long periods, thanks to their plush ear cushions and adjustable headband. Battery life is impressive, providing up to 30 hours of playback on a single charge. Additionally, the WH-1000XM5 supports advanced features like ambient sound control, touch controls, and seamless integration with virtual assistants. Overall, these headphones deliver superb audio performance, comfort, and a wealth of features, making them an excellent choice for music enthusiasts and frequent travelers alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi J2neljis, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones available for the price. Incredible sound and battery life. Very comfortable to wear for extended periods of time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanS,
That's wonderful to hear! We are delighted that you consider the WH-1000XM5 headphones the best available for the price and are enjoying the incredible sound, battery life, and the comfort for extended use!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality, Weight
Excellent sounding noise cancellation heaphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I review this I have to say I am not an audiophile so this is more of a layman's review. I bought these headphones after watching numerous reviews from YouTube. To me, they sound great out of the box but if you download the app, you can customize the sound to how you like. I'm sure there will be other reviews with how these noise cancel on a technical level but for me, my lawn company comes around at least twice a week with their loud leaf blowers, weed whackers, lawn mowers and such. With these on, I hear very minimal of that noise. They are comfortable for long periods of use (over 2 hours for me) and they aren't too heavy on the head. There's several convenience features like holding your hand over the right ear to soften the sound so you can hear other people or you can just start talking and it will do the same and stop your music (although these are neat features I think most people might find it rude if you talk to them without taking off your headphones). All in all I am very happy with the money spent on these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi z0mghenry Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality, Weight
3 years later and they still work amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2022 and 3 years later they still work the same as when I bought them. The noise canceling is my favorite part. It’s very light weight which I love makes it very comfortable to wear. 100% recommend you get these they are amazing. Battery life is still good 3 years later.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Yaz1,
Thank you for choosing Sony!
It's truly wonderful to know you're still enjoying your WH-1000XM5 headphones as much now as you did when you bought them. We're especially happy to hear that the noise canceling continues to impress and that their lightweight design provides such comfort. It's rewarding to know that our product has positively impacted your experience for so long, and that the battery life is still excellent!
Thank you for your fantastic recommendation; we couldn't be more pleased!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Favorite!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancelling! The battery lasts SO much longer than you expect. Easy connectivity and sound control within the Sony SoundConnect app. My favorite headphones that I’ve owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MegN,
It’s a true pleasure to hear that the WH-1000XM5 has become your favorite pair of headphones!
We take great pride in our industry-leading noise cancellation and the exceptional battery life that keeps your music going all day. It’s also fantastic to know that the Sony | Sound Connect app is providing you with that seamless, intuitive control over your audio environment. Knowing that we have provided such a high-quality listening experience is exactly what we strive for.
Thank you for choosing Sony and for being such a valued part of the Sony family.
Regards,
Dominick
- Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
Big Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent - fit in s very good - headphones do not fold but not necessary
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnaG,
It’s rewarding to hear that you are enjoying the excellent sound quality and comfortable fit of your WH-1000XM5! We appreciate your perspective on the design, and we are glad that the performance of these headphones is providing the high-quality experience you were looking for.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony headphones one top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honest one of the best purchases I have ever made theses headphones are very comfortable and durable for the price you get them for and the sound quality is absolutely immersive and very powerful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominicR,
We are honored to hear that your WH-1000XM5 headphones have earned a spot as one of your best purchases ever. It is fantastic to know that the combination of durability, long-wear comfort, and that powerful, immersive sound quality is making such a significant impact on your listening experience.
We designed these to truly transport you into your music, and we're thrilled they are doing just that.
Thank you for being part of the Sony family and choosing us for your premium audio experience.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Excellent Option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great sound & soundproofing, too. Salesperson, Tony (?), at Glenwood-Crabtree was very good. Shared details of different headphones & recommended this item. Professional. Headphones are high quality, comfortable & easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JMNC,
Thank you for choosing Sony!
We're honored to hear that you are enjoying the excellent sound quality and soundproofing of your WH1000XM5 headphones. It’s great to know that you received professional and helpful guidance during your purchase. We truly appreciate your kind words about the comfort and ease of use of the headphones, and we’re here to support you anytime you need.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Xm5 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, excellent sound quality, long battery life and comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, RafaelG!
We are thrilled to hear that the WH-1000XM5 is checking all the boxes for you! We take great pride in balancing premium build quality with that signature high-resolution sound and long-lasting battery. It's wonderful to know they are keeping you comfortable throughout your listening sessions.
Thank you for being part of the Sony family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Top-Tier Noise Cancellation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Sony WH1000XM5 delivers exceptional sound clarity and industry-leading noise cancellation. Comfortable design and long battery life make them perfect for travel and work. Experience immersive audio like never before."
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeonardP,
Thank you for choosing Sony!
It’s fantastic to know that you appreciate the Sony WH1000XM5! Their exceptional sound clarity and industry-leading noise cancellation truly set them apart. We’re glad to hear that you find their comfortable design and long battery life ideal for both travel and work. Enjoy your immersive audio experience!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality, Weight
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, best ANC in the market currently. Very comfortable and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clos, Thank you for taking the time to share your fantastic review! We are thrilled to hear that you are pleased with the sound quality and noise cancellation of your Sony XM5 headphones. It’s also wonderful to know that you find them comfortable and lightweight. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Battery life, Comfort, Sound quality
Very good, very expensive wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can stomach the price, they sound great and the wireless connection is quite good. (Not AS convenient as other headphones; if you use the LDAC codec you can't use multipoint connections.) They sound just a bit cleaner than the XM4 but lose some of the bass punch. I prefer my Shure Aonic 50s for listening to music, but these are still great. The carrying case is also notably bulkier than the XM4s, as these don't fold in on themselves. They look fairly cool, and are pretty comfortable for hours on end, but - especially since it has touch controls - the black finish collects fingerprint oil very fast (seems the silver has a different texture/feel and doesn't have that problem). Fast charging, good battery life, decently low latency despite not being Apt-X-LL. They do actually perform great as headphones for phone calls, vastly better than others I've tried. No one has yet said anything negative about the call quality. The carrying case is bulkier than the XM4.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rufusshatmunk, We're glad that you are happy with the WH-1000XM5 Wireless Noise Canceling Headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Comfort, Sound quality
Quality
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest not a major jump from the xm4s but I do like the overall design better and some say the comfort is worse on these in my honest opinion they’re just as comfortable if not better. Did notice some improvement with Noise cancellation and transparency mode. Note you can’t fold the 5s but for me was no biggie because they feel a lot more sturdy than the previous generation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaFleur, Thanks for the review. We're glad you are impressed with the new XM5 headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality, Weight
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite impressive for at a inexpensive price. The sound quality with noise cancelation adds to its great functionality. The material, weight, adjustable fit, battery life, and user-friendly interface connection are additional great features as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeeLee, Great! We're glad that you are enjoying the sound quality, noise canceling function. user-friendly interface connection, materials, weight, adjustable fit, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Bass, Battery life, Sound quality
Impressive noise canceling, great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first high end headphones, and I am already impressed by the sound it delivers while listening to music or watching movies. Since I have several Apple products, I was initially considering the AirPods Max, but it didn’t justify the price difference with these Sony headphones. I can’t compare both since there was no AirPods Max on display at the Best Buy store. Noise canceling is top notch on these Sony XM5 headphones, just used it on a 16-hr flight and I could barely hear any aircraft noise while watching For All Mankind episodes on my iPhone. Bass are good but not too much, dialogues are clear. Battery is very good, after watching 4 episodes and listening music for couple hours, I still had around 80% battery left. I also used the headphones for work with Teams on a Windows laptop. Easily paired with the laptop, and can be switched between laptop and iPhone without any problem. I have also been told my voice is very clear when I talk on Teams meeting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julien, Amazing! We're glad that you are enjoying the sound quality, noise canceling, and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
ANOTHER BANGER BY SONY
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my 1000XM3s. They were my daily driver headphones for over 2 years. When they finally died on me, I decided to try the Apple AirPods Max. Wow what a mistake that was. They were bulky, heavy, and did not sound nearly as good as I would have hoped for their cost. I returned the AirPods for these Sonys, which were on sale for about half the price of the AirPods. These sound SO MUCH more premium and are infinitely more comfortable. I wish these would fold up a little smaller, but I have no real complaints about them. I love that I can use these as Bluetooth or with an INCLUDED aux cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Congratulations! You've made an excellent decision by upgrading to the WH-1000XM5. We're thrilled to hear about your satisfaction with its amazing sound quality, very comfortable fit, and superb performance compared to another headphones' brand. Thank you so much for the love and for choosing the best brand, Sony!
- Romeo