Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10101960
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
"Sony WH-1000XM5: The Pinnacle of Noise-Canceling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM5 headphones deliver exceptional sound quality and industry-leading noise cancellation, making them a top choice for audiophiles and travelers alike. The comfortable design ensures a perfect fit for long listening sessions, while touch controls and voice assistant integration add convenience. Battery life is impressive, offering up to 30 hours of playback on a single charge. While the price point may be higher than some competitors, the premium features justify the investment. Overall, these headphones provide an ultimate listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MareenaJ, We appreciate your feedback and we are glad that you are enjoying the sound, comfort, and features of the WH1000XM5. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Great noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it! I bought these headphones to help me study in working spaces and for working out. They block out noise really well and the battery life is seemingly everlasting. The charge time to full power is super quick as well. I can wear these headphones for hours at a time without feeling uncomfortable. The touch functions on the side of the right earphone are easy to use, and it's really helpful to be able to switch between transparency mode and noise-cancelling mode with a touch of a button on the headphones too. The noise quality is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan We're glad that you are enjoying the noise canceling function, features and battery life. Thank you for your output and for choosing Sony. Erin
- Pros mentioned:Bass, Battery life, Comfort
Sounds great!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is excellent and they sound amazing! The bass really rattles the brain and keeps external noise at bay. The headset is adjustable and is comfortable. I recommend these for audiophiles!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunB, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
One of the greatest headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is after using a few times. These are the best headphones I've used, but the last headphones I had were the first Beats Solo in 2009 then I had a Razer gaming headset. It's very comfortable and light. Sound quality is wonderful, good bass and clear audio. It's one of the most stylish headphones, Sony has nailed the minimalistic design. The versatility is great from using wirelessly or wired with different devices whether it's for gaming, music, movies and surfing the web. Wished I was able to wear it to the gym. If you can afford it, stop thinking about it and just get it.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Jarrel! We're glad that you are enjoying your new Sony XM5 Wireless headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Sound qualityCons mentioned:Portability
Amazing Sound Quality but Not Super Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these a couple of months ago and I overall really like them! They have exccelent noise cancelling and great connectivity. The music and shows I listen to are always really clear. Battery life is also excellent. *** However, the band can get pretty uncomfortable after using for a couple hours, and I don’t love that they can’t fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Evan,
Thanks for the review, we appreciate the comments! It brings us great joy to hear how much you are enjoying your Sony Headphones! Their amazing Noise cancelling is outstanding alongside the sound quality! We can take feedback on the design for future reference, so thank you for the recommendation!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Comfort, Sound quality, Weight
Exactly what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a word - Wow. Love these headphones. My criteria for selecting headphones was Quality of sound (Crisp highs and powerful clean bass) Comfort and Noise canceling. The XM5 delivered all three. If I had any wish, it would be to figure out how to keep from getting warm after extended use. So pleasantly surprised at how light they are and to deliver such rich sound. Second surprise was the simple but effective controls. Finally the quality of the noise cancelling was amazing. I can sit in the living room with my wife watch her show while I listen to music or watch my own movie and never hear anything but what I am supposed to. They are pricey but if you are particular, they are worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AVGeek, We truly appreciate you taking the time to share this wonderful feedback! Good to know you love the great sound quality, powerful bass, comfortable fit, excellent noise cancellation, and overall performance of your Sony XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Sony Hit This One Out of the Ballpark!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is exceptional and reveals many details. The comfort is exceptional where you can wear it for several hours on end. I took a 16 hour international flight and a 4 hour connecting flight and had no problem keeping these on nearly the entire time. The light weight makes you want to keep these on your head listening to music. The battery life is also exceptional that I still used them for a 1-2 hours for several days after my trip without recharging. The case is compact enough to fit in my bag that has about 3 inches width. If you're an audiophile, there is a 3.5mm headphone jack and cable provided so you can listen to high resolution music without compromise. The only negative is that Sony didn't include a USB-C power adapter to charge these headphones. Newer GaN ones can deliver sufficient current for charging and they're very small.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RSG1,
Thank you for sharing your great experience with us! We're glad to hear your new WH1000XM5 headphones suits your needs and expectations. Nice to know you've enjoyed the amazing sound quality, comfortable fit and long battery life of this headphones during your flight. We are sorry but USB AC adaptor is not supplied accessory of the headphones. You may use a commercially available USB AC adaptor. For more information about system requirements for battery charge using USB, please refer to this link: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534502.html
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for purchasing Sony! - Kris
- Pros mentioned:Comfort, Weight
Great upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up on sale to replace my old xm3s, I like these so much better. On/off detection is my favorite feature upgrade going from the 3s to the 5s, definitely saves on battery life for my forgetful self. They are also much lighter and more comfortable when wearing for long periods. I gave them a nice 12 hour trial run right after getting them and was plesently surprised how little ear fatigue I had. After wearing the xm3s that long I'd start twitching above the ear, nothing like that with the 5s. They're really good at switching between devices. I switch between my phone (android), iPad, and laptop (windows) quite a bit and haven't had to manually toggle the connection at all so far. I wish it was a little more visually clear which side is left vs right. They are labeled, but it's kinda hard to see in low light and I can never remember which side the power button goes on and always seem to miss it when I'm feeling for it to put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bradley,
Thank you for choosing Sony!
We're thrilled you love the upgrades from the WH-1000XM3, especially the on/off detection feature that helps conserve battery life. We're also glad to hear that you find the WH-1000XM5 lighter and more comfortable for long durations. Comfort is crucial, especially for extended use like your impressive 12-hour trial run. It's fantastic that multipoint connection works seamlessly for you. We appreciate your feedback on the left/right labeling and power button placement for better usability in low light.
Thanks again for your review, and enjoy your listening experience with the WH-1000XM5!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
I love them, they are a part of my body now
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is very very good but the form factor is the best selling point. the matte pastelly reinforced plastic on the ears and the leather ear bits feel so secure and comfy but my favorite is the band. i have problems with headphones that feel too tight or create a weird vaccum that makes me lightheaded. i dont have that issue with these headphones. That does mean if i start headbanging theyll fall off but that doesnt bother me so much. the adjustment is a slider which i also love. They also sound really good plugged into my roland piano keyboard with the included 3.5 mm cable. these headphones are my best friend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bmoo, Awesome! We are glad to hear that you are happy with your new WH-1000XM5! Thank you for choosing Sony and for the 5-star rating! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
I recommend Sony - WH1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy staff were professional and kind. The headphones are comfortable to wear. I wear them for long periods of time without any discomfort. The rubber cushions feel great over my head. Build quality tells me that the headphones will last. Sound quality is superb. The Touch and voice control options made it very convenient because they give me a lot more control. Long life battery and fast charging. Thanks to everyone who contributed in making such a great end product an actual reality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, Excellent service! We're also glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality, Weight
Incredible sound, comfort, and noise cancellation!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XM5 headphones are outstanding! Unmatched sound quality, deep bass, and crystal-clear audio. The noise cancellation is phenomenal, perfect for travel or focus. They’re lightweight, comfortable for hours, and the battery life is impressive. The sleek design adds style to functionality. Worth every penny for audiophiles and casual listeners alike!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuylover, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Comfort, Sound quality
quality headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these as a gift and was told they sound great and are super comfortable. the noise cancellation is also great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JasonB!
We’re thrilled to hear that your gift was a hit! It’s wonderful to know the WH-1000XM5 is delivering the comfort and top-tier noise cancellation we’re known for.
Thank you for choosing Sony for your gift-giving!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
Great ANC, very comfortable, and good sound qualit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great active noise canceling because of all the mics that they have. Also very comfortable, I do not usually like/use headphones because they give me headaches, but I have worn these a few hours without issue. The sound quality it also very good, not tiney or washed out at all, also not too bass heavy. If I had to say one negative it would be that they are a little bulky to travel with because they do not fold up. However, they plus side to that is that they feel more durable. Overall, as reflected in the 5 stars, definitely a worth it purschase if you like to listen tk music while working in public and do not want to hear all the noise or if you are traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EC19, We're glad that you are enjoying the sound, noise cancellation of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Sony WH1000X5 Wireless Headphones are good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones mainly for travel and sometimes music at home. I debated between the Bose and Sony. Ultimately bought the Sony. Pros: Excellent sound quality for movies and music, comfortable ear pods. Easy to use touch and button features and app to fine tune sound. Love that I can plug in for hardwire connection; and I have used that capability a few times. Battery life is very good and it connects to Bluetooth easily. Cons: If you have a smaller head, you may not be able to adjust the fit small enough. The pressure then sits on the top of your head and that can be uncomfortable after a couple of hours. Bose was the same as far as fit. Also, noise cancelling is good but not exceptional. They don't fold up for smaller carry size. Would have been nice, but not a must. Does make them a little clunky to carry around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SusieG,
That's great! Thank you for the wonderful review and for sharing your experience with our Sony WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. We're happy that you like the audio quality, noise canceling feature and battery life of the headphone. Nice to hear that you were able to take advantage of the Sony Headphones Connect app to fine tune your headphone to your preferred settings. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Comfort
Spectacular
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal headphones, ANC, noise isolation, pass through mode, comfort, battery life. These headphones are worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshwinG,
Thank you for choosing Sony!
It brings us great joy to hear your positive feedback regarding the WH1000XM5 headphones. We sincerely appreciate your recognition of the active noise cancellation, noise isolation, pass-through mode, comfort, and battery life. Thank you for taking the time to share your experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Nice Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset. Great sound, very comfortable, but stylish
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PVishal,
We're delighted to hear that you find the WH-1000XM5 Headphones to be awesome! We appreciate you noting the great sound, comfort, and stylish design.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality, Weight
Worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just about perfect. Bluetooth connects effectively, sound is great. They are lightweight and don’t apply too much pressure. I wear them 9 hours a day for work usually on meetings or listening to streaming audio. I do not wear them out to use with my phone. Phone calls with them are perfect. The charge lasts about two days with my usage. If it helps, I also wear external hearing aids, and these headphones fully cover my ears and the aids. No complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyN,
That's great! We're glad to hear that you like the sound quality, battery performance, and lightweight design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality, Weight
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, light, amazing sound quality, excelent noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BradleyD!
Thanks for the excellent feedback on your WH-1000XM5 headphones!
We are really happy to hear that the comfort, lightweight design, and overall sound quality are standing out for you, and that the noise canceling is proving to be excellent.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about them is great. ANC, sound quality, fit and battery life. Even after a year after I purchased them I'm still glad i decided to buy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pedro145, Amazing! We're glad that you like the noise canceling, sound, fit, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sony - WH- 1000XM5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of over the hear headphones. They are lightweight and the noise cancelation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryF,
We are happy to hear that you're enjoying your WH-1000XM5 headphones! It’s great to know that the lightweight design and noise cancellation are providing a high-quality listening experience for you.
Thanks for choosing Sony.
Best regards,
Eliab